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Support Account Manager Jobs in Tennessee (NOW HIRING)

Vanguard Soap

Account Manager

Memphis, TN · On-site

The Account Manager pulls all aspects together, from formulation to packaging, working closely with ... Responsible for service and support of managed inventory tasks to drive results. * Understand ...

Covenant Logistics

Account Manager

Chattanooga, TN · On-site

$56K - $88K/yr

Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...

Covenant Logistics

Account Manager

Chattanooga, TN

$56K - $88K/yr

Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...

HealthTrust

Accounts Manager

Nashville, TN · On-site

Works with Member Services team to support Account Director(s) and successful implementations of ... Sales and Account Management: * Implements member-specific strategic business plans, driving ...

KCH Transportation

Account Manager

Chattanooga, TN · On-site

Monitor account performance and service metrics to support customer satisfaction and retention Competencies: * Strong relationship-building and customer management skills * Ability to identify growth ...

HealthTrust

Accounts Manager

Murfreesboro, TN · On-site

Works with Member Services team to support Account Director(s) and successful implementations of ... Sales and Account Management: * Implements member-specific strategic business plans, driving ...

HealthTrust

Accounts Manager

Franklin, TN · On-site

Works with Member Services team to support Account Director(s) and successful implementations of ... Sales and Account Management: * Implements member-specific strategic business plans, driving ...

HealthTrust

Accounts Manager

Lebanon, TN · On-site

Works with Member Services team to support Account Director(s) and successful implementations of ... Sales and Account Management: * Implements member-specific strategic business plans, driving ...

corpay

Account Manager

Brentwood, TN · Hybrid

In this role, you will be responsible for supporting retention, client satisfaction, and issue ... The Account Manager is assigned a portfolio of customers and is responsible for understanding and ...

Lyra Technology Group

Account Manager

Knoxville, TN

$90K/yr

The Account Manager owns net revenue retention for an assigned book of business and works cross-functionally with service delivery, technical support, and sales to make sure client needs are met and ...

Lyra Technology Group

Account Manager

Knoxville, TN · On-site

The Account Manager owns net revenue retention for an assigned book of business and works cross-functionally with service delivery, technical support, and sales to make sure client needs are met and ...

corpay

Account Manager

Brentwood, TN · Hybrid

In this role, you will be responsible for supporting retention, client satisfaction, and issue ... The Account Manager is assigned a portfolio of customers and is responsible for understanding and ...

SPATCO

Territory Account Manager

Memphis, TN · On-site

Support national accounts locally. Provide territory-level support for national-account ... Proficiency with CRM tools and general business software; comfort learning enterprise systems.

corpay

Account Manager

Brentwood, TN

In this role, you will support the sales organization by engaging with customers during early ... How We Work As an Account Manager, you will be expected to work in an office environment. Corpay ...

corpay

Account Manager

Brentwood, TN · On-site

In this role, you will support the sales organization by engaging with customers during early ... How We Work As an Account Manager, you will be expected to work in an office environment. Corpay ...

Robert Half

Account Manager

Collierville, TN · On-site

$21 - $24/hr

This position supports key customer accounts by overseeing order activity, responding to product ... Manage customer purchase orders from entry through completion, ensuring details are accurate and ...

Akima, LLC

Account Manager

Chattanooga, TN · On-site

Support audits, inspections, and performance evaluations conducted by TVA. Staffing and Resource Management. * Ensure adequate staffing levels are maintained to support all contract requirements.

Swift Transportation

Customer Account Manager

Memphis, TN · On-site

$23 - $26/hr

Volunteer opportunities to support our local communities- We have an adoration for helping others ... What you will do As a Customer Account Manager, you will support account services to high exposure ...

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Support Account Manager information

See Tennessee salary details

$29.5K

$50.1K

$82.1K

How much do support account manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for support account manager in Tennessee is $50,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $58,500.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Tennessee? For Support Account Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Support Account Manager jobs in Tennessee look for? The top searched job categories for Support Account Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Support Account Manager jobs? Cities in Tennessee with the most Support Account Manager job openings:
Support Account Manager jobs near you
Infographic showing various Support Account Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $50,054 per year, or $24.1 per hour.

Account Manager

Vanguard Soap

Memphis, TN • On-site

Full-time

Re-posted 13 days ago

Job description

POSITION SUMMARY

The Account Manager works with customers to coordinate the development and launch of new soap products. The Account Manager pulls all aspects together, from formulation to packaging, working closely with our Sales, Technical, Quality and Manufacturing teams. The Account Manager manages new product launches and acts as customer's liaison, tracking orders from receipt through the shipping process.

The Vanguard manufacturing campus is a 14-acre site producing 40-50 million pounds of product annually with over 100 employees.

KEY RESPONSIBILITIES

  • Primary day-to-day contact with assigned customers and maintain positive ongoing relationships and establish buying cycles, customer needs, and create a customer supplier relationship
  • Leverage market data to quickly respond to new developments in the customer's business
  • Responsible for service and support of managed inventory tasks to drive results.
  • Understand Vanguard's Value Proposition and can clearly articulate to customers, providing solutions to grow profitable sales
  • Communicate in an organized, clear and concise manner to effectively express ideas, plans, actions, and projects to support customer needs
  • Develop and implement account penetration strategies to include customer business reviews
  • Document, analyze, and understand impact of customer-focused activities to increase productivity and sales within assigned customers/markets
  • Serve as the primary contact for on-boarding, training, and support for Program Associates
  • Planning & executing new product launches-before, during, and after launch
  • Monthly collection of KPI information for management reviews and customer business reviews
  • Manage multiple projects while interfacing with different internal and external contacts
  • Mentor and coach Program/Account Associates
  • Develops and execute strategies for targeted growth while holding self and team accountable.

KEY CAPABILITIES

  • Experience in working with complex, multi-divisional, multi-geographical customers
  • Experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
  • Strong presence with exceptional communication skills (written, verbal, and presentation)
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, and Teams)
  • Knowledge of Supply Chain is a plus
  • Exceptional communication skills, highly organized, collaborative and detail oriented
  • Strong attention to detail is a must
  • Strong analytical skills and ability to solve problems in a structured manner

QUALIFICATIONS

  • 3-5 years of experience in account management, program management, sales, customer service, or another client-facing role

EDUCATION

  • Bachelor's degree required. Preferred majors: Business, Economics, Sales, Marketing or equivalent.

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