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Technical Account Manager Intern Jobs in Tennessee

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and ...

Internships for 2024

Antioch, TN · On-site

$54K - $73K/yr

... Manager, Intern Mentor and you to develop a program that best suits your interests and the needs of the branch. You will be paired with an Account Manager (mentor) who will act as your primary ...

Internships for 2024

Antioch, TN · On-site

$54K - $73K/yr

... Manager, Intern Mentor and you to develop a program that best suits your interests and the needs of the branch. You will be paired with an Account Manager (mentor) who will act as your primary ...

Internships for 2024

Antioch, TN

$54K - $73K/yr

... Manager, Intern Mentor and you to develop a program that best suits your interests and the needs of the branch. You will be paired with an Account Manager (mentor) who will act as your primary ...

The Account Manager owns net revenue retention for an assigned book of business and works cross-functionally with service delivery, technical support, and sales to make sure client needs are met and ...

The Account Manager owns net revenue retention for an assigned book of business and works cross-functionally with service delivery, technical support, and sales to make sure client needs are met and ...

Account Manager (Open) Location: Moss Point, MS (ASP) - Ammonia production & filling How will you ... You will showcase our total value propositionfocusing on our safety record and technical ...

New

Technical Aptitude: Experience with complex contracts and index/formula-based pricing is preferred. * Travel: Willingness to travel up to 50% (car and some air) to dominate the Mid South market.

Technical Aptitude: Experience with complex contracts and index/formula-based pricing is preferred. * Travel: Willingness to travel up to 50% (car and some air) to dominate the Mid South market.

The Account Manager serves as the primary liaison between TVA leadership, the Contract Technical Supervisor (CTS), Contractor management, and field operations personnel to ensure consistent execution ...

... Technical Skills * Minimum 5 years of experience in account management, client success ... relationship management, customer service leadership, or a related customer-facing role

MSP Vendor Management Account Manager ** This position requires candidates to be located in the ... Technical screening of candidates and proposals * Facilitation of final assessments, selections ...

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Technical Account Manager Intern information

What is a Technical Account Manager intern?

A Technical Account Manager Intern is a student or recent graduate who supports senior technical account managers by assisting with client relationships, technical support, and project coordination. They help bridge the gap between clients and technical teams, ensuring customers' technical needs are understood and met. Interns may participate in meetings, troubleshoot technical issues, and help prepare reports or presentations. This role provides hands-on experience in customer service, technical problem-solving, and account management within a technology-focused environment.

What are the key skills and qualifications needed to thrive as a Technical Account Manager intern?

To thrive as a Technical Account Manager Intern, you need a strong grasp of technical concepts, customer service acumen, and typically a background in IT, computer science, or a related field. Familiarity with CRM systems, cloud platforms, and basic troubleshooting tools is often required. Strong communication, problem-solving abilities, and a collaborative attitude help you build relationships and address client needs effectively. These skills are crucial for supporting clients, resolving technical issues, and ensuring successful partnerships between the company and its customers.

What types of projects or responsibilities can a Technical Account Manager intern expect during their internship?

As a Technical Account Manager Intern, you can expect to work on a variety of projects that bridge technical understanding and customer engagement. Typical responsibilities include assisting with onboarding new clients, troubleshooting technical issues, preparing reports on client performance, and collaborating with both engineering and sales teams to ensure customer satisfaction. You'll gain exposure to client meetings, shadow senior team members, and may also contribute to process improvements. This role provides valuable hands-on experience in both customer-facing and technical problem-solving environments.

What are popular job titles related to Technical Account Manager Intern jobs in Tennessee?

For Technical Account Manager Intern jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager Intern jobs in Tennessee look for?

The top searched job categories for Technical Account Manager Intern jobs in Tennessee are:

What cities in Tennessee are hiring for Technical Account Manager Intern jobs?

Cities in Tennessee with the most Technical Account Manager Intern job openings:

Senior Technical Account Manager

Relativity

Nashville, TN • On-site

$134K - $202K/yr

Other

Posted 18 days ago


Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language