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Support Account Manager Jobs in Tennessee (NOW HIRING)

Job Summary and Qualifications The Strategic Account Manager role has primary responsibility in supporting accounts in Extended Care, large ASC groups and our most strategic independent groups.

Job Summary And Qualifications The Strategic Account Manager role has primary responsibility in supporting accounts in Extended Care, large ASC groups and our most strategic independent groups.

New

Job Summary and Qualifications The Strategic Account Manager role has primary responsibility in supporting accounts in Extended Care, large ASC groups and our most strategic independent groups.

Account Managers deliver training, support, and coaching through comprehensive analysis, strategic partnership, and a deep understanding of the auction business and its objectives. Accounts are ...

New

The Account Manager pulls all aspects together, from formulation to packaging, working closely with ... Responsible for service and support of managed inventory tasks to drive results. * Understand ...

... service and support of managed inventory tasks to drive results.Understand Vanguard's Value ... account penetration strategies to include customer business reviewsDocument, analyze, and ...

Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...

Account Manager

Chattanooga, TN · On-site

$56K - $88K/yr

Support driver scheduling, pay accuracy, and maintenance coordination. * Retention and Turnover ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...

Showing results 21-40

Support Account Manager information

See Tennessee salary details

$29.5K

$50.1K

$82.1K

How much do support account manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for support account manager in Tennessee is $50,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $58,500.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Tennessee? For Support Account Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Support Account Manager jobs in Tennessee look for? The top searched job categories for Support Account Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Support Account Manager jobs? Cities in Tennessee with the most Support Account Manager job openings:
Infographic showing various Support Account Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $50,054 per year, or $24.1 per hour.

Account Manager, Biologics (Knoxville, TN)

Smith & Nephew

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Smith & Nephew rating

8.1

Company rating: 8.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

114th of 537 rated manufacturers


Job description

Account Manager, AWM (Knoxville, TN)
Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.
As an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. This includes advanced wound dressings, biologics, and other technologies designed to support healing across a variety of care settings.
This is a field-based sales role where you will drive territory growth, support clinical education, and build lasting partnerships with key stakeholders across acute and post-acute environments.
What will you be doing?
  • Develop and execute a strategic territory plan to achieve and exceed sales goals
  • Promote the full Advanced Wound Management portfolio, addressing a wide range of wound care needs across patient populations
  • Educate clinicians and healthcare staff on the clinical and economic value of Smith+Nephew solutions
  • Build and maintain strong relationships with key decision-makers, including clinicians, nursing staff, and purchasing stakeholders
  • Identify new business opportunities and drive product adoption within existing and new accounts
  • Partner cross-functionally with internal teams to support account growth and customer satisfaction
  • Deliver in-services, product demonstrations, and educational programs to support best practices in wound care

These responsibilities align with the broader AWM sales model, where representatives manage complex territories, call on multiple healthcare settings, and support a diverse wound care portfolio.
What will you need to be successful?
  • Bachelor's degree or equivalent experience
  • Proven success in sales, preferably within medical device, healthcare, or a related field
  • Ability to navigate complex healthcare environments with multiple stakeholders and decision-makers
  • Strong communication and presentation skills, with the ability to translate clinical and economic value
  • Demonstrated ability to build relationships and influence customer decision-making
  • Experience managing a territory, pipeline, and sales planning process
  • High level of accountability, organization, and resilience

Top performers in this role typically demonstrate strong territory ownership, stakeholder management, and disciplined execution of sales strategies.
Why join Advanced Wound Management?
The AWM business brings together a broad portfolio of solutions used across hospitals, wound care centers, and post-acute settings, supporting clinicians in delivering high-quality care across the continuum.
You'll be part of a team focused on driving innovation, improving patient outcomes, and building meaningful partnerships within healthcare systems.
You Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
  • Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/).
  • Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
  • Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
  • Flexibility: Hybrid Work Model (For most professional roles)
  • Training: Hands-On, Team-Customized, Mentorship
  • Extra Perks: Discounts on fitness clubs, travel and more!

All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialing process, which often includes COVID 19 vaccine management.
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Stay connected by joining our Talent Community.
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.
Explore our website and learn more about our mission, our team, and the opportunities we offer.

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