Supporting dealerships in growing their warranty sales to improve performance and warranty ... or account management. * Has an intermediate level of proficiency in both English and French, as ...
Supporting dealerships in growing their warranty sales to improve performance and warranty ... or account management. * Has an intermediate level of proficiency in both English and French, as ...
A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...
A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...
SME Account Manager
Levis, QC ยท On-site
A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...
SME Account Manager
Levis, QC ยท On-site
A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...
A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...
New
A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...
New
A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...
A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...
Account Manager - Quebec City
Quebec, QC ยท On-site
As an Account Manager covering Quebec, you are an energetic and motivated self-starter. You enjoy ... Provide the highest levels of support and service to your accounts Position Requirements * 2 + ...
Account Manager - Quebec City
Quebec, QC ยท On-site
As an Account Manager covering Quebec, you are an energetic and motivated self-starter. You enjoy ... Provide the highest levels of support and service to your accounts Position Requirements * 2 + ...
Account Manager - Quebec City
Quebec, QC ยท On-site
As an Account Manager covering Quebec, you are an energetic and motivated self-starter. You enjoy ... Provide the highest levels of support and service to your accounts Position Requirements * 2 + ...
Account Manager - Quebec City
Quebec, QC ยท On-site
As an Account Manager covering Quebec, you are an energetic and motivated self-starter. You enjoy ... Provide the highest levels of support and service to your accounts Position Requirements * 2 + ...
As an Account Manager covering Quebec, you are an energetic and motivated self-starter. You enjoy ... Provide the highest levels of support and service to your accounts Position Requirements * 2 + ...
As an Account Manager covering Quebec, you are an energetic and motivated self-starter. You enjoy ... Provide the highest levels of support and service to your accounts Position Requirements * 2 + ...
Account Manager - Quebec City
Quebec, QC ยท On-site
As an Account Manager covering Quebec, you are an energetic and motivated self-starter. You enjoy ... Provide the highest levels of support and service to your accounts Position Requirements * 2 + ...
Account Manager - Quebec City
Quebec, QC ยท On-site
As an Account Manager covering Quebec, you are an energetic and motivated self-starter. You enjoy ... Provide the highest levels of support and service to your accounts Position Requirements * 2 + ...
Purpose of the position Reporting to the VP customer support, the incumbent is responsible for ... More than 3 years' experience in account development, negotiation and management will be highly ...
Purpose of the position Reporting to the VP customer support, the incumbent is responsible for ... More than 3 years' experience in account development, negotiation and management will be highly ...
Purpose of the position Reporting to the VP customer support, the incumbent is responsible for ... More than 3 years' experience in account development, negotiation and management will be highly ...
New
Purpose of the position Reporting to the VP customer support, the incumbent is responsible for ... More than 3 years' experience in account development, negotiation and management will be highly ...
New
Purpose of the position Reporting to the VP customer support, the incumbent is responsible for ... More than 3 years' experience in account development, negotiation and management will be highly ...
Purpose of the position Reporting to the VP customer support, the incumbent is responsible for ... More than 3 years' experience in account development, negotiation and management will be highly ...
Be Seen First
Bilingual Supplier & Client Account Manager
Ottawa, ON ยท On-site
CA$76K - CA$80K/yr
The Bilingual Supplier & Client Account Manager will support the Commercial Sales and Logistics teams. Reporting to the VP Commercial, the role collaborates cross-functionally with Operations ...
Quick apply
Be Seen First
Bilingual Supplier & Client Account Manager
Ottawa, ON ยท On-site
CA$76K - CA$80K/yr
The Bilingual Supplier & Client Account Manager will support the Commercial Sales and Logistics teams. Reporting to the VP Commercial, the role collaborates cross-functionally with Operations ...
A career as Account Manager in the Commercial & Wealth management team means having the ... of professionals supporting commercial clients. In addition, you are surrounded by an entire ...
A career as Account Manager in the Commercial & Wealth management team means having the ... of professionals supporting commercial clients. In addition, you are surrounded by an entire ...
A career as Account Manager in the Commercial & Wealth management team means having the ... of professionals supporting commercial clients. In addition, you are surrounded by an entire ...
A career as Account Manager in the Commercial & Wealth management team means having the ... of professionals supporting commercial clients. In addition, you are surrounded by an entire ...
A career as Account Manager in the Commercial & Wealth management team means having the ... of professionals supporting commercial clients. In addition, you are surrounded by an entire ...
New
A career as Account Manager in the Commercial & Wealth management team means having the ... of professionals supporting commercial clients. In addition, you are surrounded by an entire ...
New
A career as Account Manager in the Commercial & Wealth management team means having the ... of professionals supporting commercial clients. In addition, you are surrounded by an entire ...
A career as Account Manager in the Commercial & Wealth management team means having the ... of professionals supporting commercial clients. In addition, you are surrounded by an entire ...
With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and ... The Technical Account Manager - Leased Engines operates as a virtual extension of the customer ...
With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and ... The Technical Account Manager - Leased Engines operates as a virtual extension of the customer ...
In your role as Account Manager, you will be expected to * Serve as the lead point of contact for ... Deepen your understanding of Evolving Web's services and strengths and how we support our clients
In your role as Account Manager, you will be expected to * Serve as the lead point of contact for ... Deepen your understanding of Evolving Web's services and strengths and how we support our clients
In your role as Account Manager, you will be expected to * Serve as the lead point of contact for ... Deepen your understanding of Evolving Web's services and strengths and how we support our clients
Quick apply
In your role as Account Manager, you will be expected to * Serve as the lead point of contact for ... Deepen your understanding of Evolving Web's services and strengths and how we support our clients
Support Account Manager information
What skills and qualifications are needed to be a support account manager?
What is a support account manager?
What is the difference between Support Account Manager vs Customer Success Manager?
| Aspect | Support Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Handling support issues, technical troubleshooting, maintaining client satisfaction through support | Proactively ensuring client success, onboarding, renewals, and long-term relationship growth |
| Required Skills | Technical knowledge, problem-solving, communication skills | Relationship management, strategic planning, communication skills |
| Work Environment | Support teams, technical departments, often reactive | Customer success teams, account management, proactive engagement |
| Industry Usage | Common in SaaS, tech, and service industries | Common in SaaS, tech, and subscription-based industries |
While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.
How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Full-time
Retirement, PTO
Posted 16 days ago
Job description
Are you driven by business development, sales, and building lasting partnerships in the automotive warranty industry? Would you like to contribute to an organization whose purpose is to help clients feel confident and secure about their future?
As an Account Manager, National Warranty, you will play a key role in developing and growing your territory by acting as a trusted business partner to automobile dealerships and supporting them in increasing their warranty sales.
This position offers an excellent opportunity to showcase your abilities and fully leverage your potential within a caring and reliable organization. Here, people and their development are at the heart of everything we do, fostering an environment that encourages collaboration and innovation. If you enjoy building strong business relationships, taking on challenges, and developing new markets in a constantly evolving industry, this role is for you.
What You'll Accomplish with UsAs an Account Manager, National Warranty, you will be at the heart of our mission. Your key responsibilities will include:
- Developing new accounts through active prospecting and identifying growth opportunities by implementing tailored action plans for each client.
- Planning and conducting regular dealership visits to build strong, long-lasting business relationships with owners, general managers, finance managers, and sales teams.
- Training sales and finance teams on our products, programs, and best practices, while introducing new offerings, promotions, and available tools.
- Supporting dealerships in growing their warranty sales to improve performance and warranty penetration.
- Delivering outstanding after-sales service, responding promptly to partner needs, and collaborating with internal teams to provide an exceptional client experience.
- Participating in various automotive industry events as required.
We are looking for someone who:
- Is recognized for strong prospecting, client development, and relationship-building skills.
- Stands out for their ability to quickly establish trust, along with excellent communication and training abilities.
- Demonstrates a high level of autonomy, strong organizational skills, effective priority management, and a results-oriented mindset.
- Is willing to travel frequently within the assigned territory to support activities related to the role, according to organizational needs.
- Is known for their team spirit, positive attitude, and strong interest in the automotive industry.
- Has a minimum of 5 years of experience in outside sales, business development, or account management.
- Has an intermediate level of proficiency in both English and French, as the role requires weekly communication with unilingual English-speaking and French-speaking clients for business development, account management, training, and dealership support purposes.
- A work environment where learning and development are combined with a shared pursuit of excellence.
- A healthy, safe, equitable, and inclusive workplace where your potential can thrive and grow freely.
- The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.
- Competitive benefits, including: flexible group insurance plans, a competitive retirement plan, an employee share purchase plan, vacation and wellness/personal development days, telemedicine services, an employee and family assistance program, an ergonomic furniture program, performance bonuses, discounts on iA products, and much more!
Your talent matters here. Join us and help shape the future.
Not Sure About Applying?At iA, we believe in potential and value diverse experiences. If this opportunity inspires you, take the leap and apply. Your place may be with us, and we would love to get to know you!
Location(s)Laval / 4605 rue Louis-B.-MayerOther Possible Location(s)Company
iA Financial Group
Posting End Date2026-08-10Company OverviewiA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we're a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it's by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we're invested in you.
* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privee de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rheaume et associes, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and InclusionAt iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.