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Support Account Manager Jobs in Quebec (NOW HIRING)

Vergers Leahy Inc.

Position The Account Manager is responsible for the strategic management and development of ... support revenue growth. Customer Relationship and Experience * Ensure a high level of customer ...

Vergers Leahy Inc.

Position The Account Manager is responsible for the strategic management and development of ... support revenue growth. Customer Relationship and Experience Ensure a high level of customer ...

Lever Demo 2

Customer Account Manager

Montreal, QC

... support teams to improve the Moovweb offering for our clients Identify and develop new ... Account Manager: i.e. you can co-develop a product roadmap with your clients and manage day-to-day ...

Desjardins Group

Account Manager

Val-d'or, QC · Hybrid

You'll be surrounded by experts to support businesses of all sizes and will work on major projects with co-workers in the commercial sector. We will contribute to your development with a distinctive ...

Asmodee

Key Account Manager

Vaudreuil-dorion, QC · Hybrid

Job Summary The Key Account Manager is responsible for the effective development and implementation ... Support the development and execution of promotional programs, strategies, and initiatives at key ...

National Bank

SME Account Manager

Quebec, QC · Hybrid

A career as an SME Account Manager within the Commercial Banking and Private Banking 1859 team ... You will also benefit from the support of a broad network of specialists who work closely together ...

National Bank

A career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...

National Bank

SME Account Manager

Quebec, QC · Hybrid

A career as an SME Account Manager within the Commercial Banking and Private Banking 1859 team ... You will also benefit from the support of a broad network of specialists who work closely together ...

New

National Bank

SME Account Manager

Quebec, QC · On-site

A career as an SME Account Manager within the Commercial Banking and Private Banking 1859 team ... You will also benefit from the support of a broad network of specialists who work closely together ...

National Bank

SME Account Manager

Levis, QC · Hybrid

A career as an SME Account Manager within the Commercial Banking and Private Banking 1859 team ... You will also benefit from the support of a broad network of specialists who work closely together ...

National Bank

A career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...

National Bank

SME Account Manager

Joliette, QC

A career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a ... professionals supporting commercial customers. In addition, you are surrounded by an entire ...

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Showing results 21-40

All JobsSupport Account JobsSupport Account Manager JobsSupport Account Manager Jobs in Quebec

Support Account Manager information

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What job categories do people searching Support Account Manager jobs in Quebec look for? The top searched job categories for Support Account Manager jobs in Quebec are:
Support Account Manager jobs near you
Infographic showing various Support Account Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Account Manager - Sales

Vergers Leahy Inc.

Franklin, QC

Full-time

Retirement

Re-posted 19 days ago

Job description

Transform Your Career with Us!

A leader in agri-food processing, our company specializes in the production of apple and fruit purées. Located in the Haut-Saint-Laurent RCM , we rely on a team of over 350 dedicated employees who make a real difference every day.

Why Choose Us?

At our company, employees are at the heart of everything we do. We are proud to offer a comprehensive benefits package:

Group insurance
Simplified retirement savings plan (SRSP)
Paid sick leave
Free products
On-site daycare

We’re hiring!

We are looking for motivated individuals.
Do you want to work in a dynamic, people-focused, and stimulating environment?

Apply now!

  Position

The Account Manager is responsible for the strategic management and development of national accounts in the grocery and foodservice sectors. By promoting the Applesnax brand, this role plays a key part in increasing product visibility, maintaining strong customer relationships, and driving the growth of our national brands’ sales.

With a strong focus on results and customer satisfaction, the Account Manager actively contributes to the company’s market positioning and performance across Canada and internationally.

  Responsibilities
  • Know and comply at all times with applicable quality and food safety standards, occupational health and safety regulations, and company policies.
  Account Development and Management
  • Manage and grow assigned national accounts in the grocery and foodservice sectors, with a particular focus on the Applesnax brand;
  • Identify and develop new business opportunities, prospect potential clients, and close sales to support revenue growth.
  Customer Relationship and Experience
  • Ensure a high level of customer satisfaction and retention through a proactive approach, active listening to customer needs, and a personalized, solution-oriented service;
  • Participate in business reviews and strategic planning meetings with customers to strengthen relationships and foster long-term partnerships.
  Brand Promotion and Visibility
  • Increase product visibility in-store and on customer menus by coordinating efforts with internal teams;
  • Represent the brand at industry events (in Canada and internationally), including trade shows, business reviews, and customer planning meetings, to enhance brand awareness, strengthen business relationships, and identify new market opportunities.
  Strategic Analysis and Reporting
  • Produce analytical reports and detailed presentations using sales, market, and performance data for both customers and internal teams to support informed decision-making.
  Internal Collaboration and Coordination
  • Collaborate with the sales team to ensure departmental alignment with the company’s strategic objectives;
  • Work closely with marketing, operations, logistics, and product development teams to meet customer requirements and ensure the success of commercial initiatives.
* The masculine gender is used in this job posting solely to lighten the text. Our organization fully adheres to the principles of equity, diversity, and inclusion, and welcomes all qualified applications without any form of discrimination.
* The use of English is required at an advanced level in order to ensure daily communication with English-speaking clients and suppliers.
 

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