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Support Account Manager Jobs in Quebec (NOW HIRING)

This position is supported by a Manager Commercial Credit who will provide ongoing credit and sales management expertise. : The Commercial Banking Account Manager is a trusted advisor who with ...

Support the expansion of available inventory across partner properties. * Internal collaboration ... Experienceof 3-4 years minimum in account management, revenue management, or complex account ...

... support sales growth and increase Soucy's reputation. This is a strategic opportunity that will ... account performance, prepare reports and recommend improvements based on customer feedback ...

Support customers in their continuous improvement projects, proposing solutions tailored to their ... Management of priorities and good resistance to stress * Computer skills (Office Suite, in-house ...

He or she acts as a strategic partner to original equipment manufacturers (OEMs) by supporting ... The position combines client account management, business development, and technical collaboration ...

He or she acts as a strategic partner to original equipment manufacturers (OEMs) by supporting ... The position combines client account management, business development, and technical collaboration ...

Position The Account Manager is responsible for the strategic management and development of ... support revenue growth. Customer Relationship and Experience * Ensure a high level of customer ...

Position The Account Manager is responsible for the strategic management and development of ... support revenue growth. Customer Relationship and Experience Ensure a high level of customer ...

As an Account Manager at Doka Canada, your role involves managing a designated sales territory ... Provide Customer Support: Conduct regular jobsite visits to ensure proper equipment utilization and ...

... support teams to improve the Moovweb offering for our clients Identify and develop new ... Account Manager: i.e. you can co-develop a product roadmap with your clients and manage day-to-day ...

Account Manager Location: in the field position - Quebec City A little bit about us Nestle ... support your mental health Free Nespresso Coffee Machines and $100 monthly coffee credit Up to 50 ...

Account Manager Location: in the field position - Quebec City A little bit about us Nestle ... support your mental health Free Nespresso Coffee Machines and $100 monthly coffee credit Up to 50 ...

Long Description 2. Support evenementiel & Collaboration - 5% 1. En collaboration avec l'equipe marketing, collaborer a l'organisation d'evenements de promotion tels que tournois, championnats et ...

You'll be surrounded by experts to support businesses of all sizes and will work on major projects with co-workers in the commercial sector. We will contribute to your development with a distinctive ...

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Support Account Manager information

What is the role of an account support manager?

An account support manager is responsible for maintaining and strengthening relationships with clients, addressing their needs, and ensuring customer satisfaction. They often coordinate with sales, technical teams, and use customer relationship management (CRM) tools to resolve issues and promote account growth.

What are the key skills and qualifications needed to thrive as a Support Account Manager, and why are they important?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

What is the average salary for an account manager?

The average salary for a support account manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced managers with certifications can earn higher salaries. Compensation often includes bonuses and benefits related to client management and sales skills.

Is being a support account manager a good career?

Support account managers play a key role in maintaining client relationships and ensuring customer satisfaction, often requiring strong communication and problem-solving skills. The role can offer career growth opportunities, especially with experience and industry knowledge, and may involve working with CRM tools and customer service platforms. Job stability and advancement depend on the industry, company size, and individual performance.

What are Support Account Managers?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What jobs in the US pay 300,000 a year?

Support Account Managers typically do not earn $300,000 annually; such high salaries are more common in executive, specialized medical, legal, or senior technology roles. High-paying jobs often require extensive experience, advanced skills, or leadership positions, and compensation can include bonuses and stock options. For most support roles, salaries are significantly lower than this threshold.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

How does a Support Account Manager typically collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What are popular job titles related to Support Account Manager jobs in Quebec? For Support Account Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Support Account Manager jobs in Quebec look for? The top searched job categories for Support Account Manager jobs in Quebec are:
Account Manager II

Account Manager II

Td

Brossard, QC

CA$115/hr

Full-time

Re-posted 5 days ago


Job description

Work Location:

Brossard, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

81 600 $/$81,600 - 115 200 $/$115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

Working as a member of the Commercial Banking team, the Account Manager is the face of the Bank in the market that they serve. The Account Manager is responsible for both credit and non-credit services and their portfolio usually includes some non-borrowing clients. This position is supported by a Manager Commercial Credit who will provide ongoing credit and sales management expertise.

Job Description :

The Commercial Banking Account Manager is a trusted advisor who with sensitivity to the clients operating environment, structures and packages practical and competitive solutions that demonstrate an understanding of their unique financing, cash management and business support needs.
The Account Manager is responsible for structuring credits and addressing perceived risk. This includes completing necessary due diligence, establishing pricing and terms of credit, and also producing ongoing credit reviews and risk ratings that reflect knowledge of Bank policies and procedures.
With respect to business development The Account Manager continually develops and broadens relationships with existing customers by cross-selling relevant and value-added financial products and services. It is also a priority to build new relationships through referrals from customers and other sources. To enhance their profile and that of the Bank the Account Manager will also cultivates relationships with a few key external referral sources and participates in industry and community activities.

Job Requirements:

In addition to your undergraduate degree in business or relevant professional designation, you ideally have 2-3 years of experience as a Financial Analyst or Account Manager in a banking environment. Alternatively, you may have experience in another profession that supports the needs of business and are looking for an opportunity to add value from a different perspective. You have well developed analytical, relationship management and business development skills and look forward to developing them further in this role.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Maitrise d'une langue autre que le francais pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le francais.