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Work Location:

At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position is fully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members.

Who You Are:

The Senior Manager, Client Success position at Profit Recovery Partners is an individual with a passion for the consulting industry. You are responsible for all aspects of the work product related to the ongoing enhancement of implemented savings projects, client growth opportunities and client retention. You will be responsible for consulting directly with the clients, presenting savings results & improvements and building trusting client relationships alongside leadership. You will own the execution of savings confirmations and enhancements for all expense areas in your team's book of business. You will assist your Director in the identification and presentation of expanding client's scope of work to new expense areas.

• You enjoy interacting with clients; you own your long-term client relationships
• You are experienced in account management and orchestrate all aspects of client engagement from issue resolutions to leading business reviews
• Able to use leadership skills with confidence in customer situations and negotiations
• You are a skilled communicator (both verbal and written)
• You are a team player and can also provide leadership to others to achieve client success
• You get your energy from growing the depth and breadth of your book of business
• You are proactive and solutions-oriented with the ability to think outside the box
• You are curious, self-motivated, and results driven

What You Will Do:

• Lead projects and various team members to meet or exceed client objectives.
• Exceed client expectations by understanding their needs and fulfill contractual obligations.
• Advise and consult with clients to leverage PRP expertise to optimize their business and reduce G&A expenses.
• Responsible for meeting team revenue targets within projected timeframes including internal stakeholder management.
• Expert over assigned accounts; responsible for expanding scope into new expense areas.
• Present opportunities to grow and develop your book of business to assigned stakeholders, tailoring your message to speak to all levels, from mid-level management up to the C-Suite.
• Identify, analyze, and interpret trends or patterns in complex data sets, identifying patterns and relationships across multiple industries to develop meaningful recommendations for clients.
• Consistent problem solver – proactive diagnosis and resolution of issues which could affect your relationships with your clients and the success of their projects. Identify, track, manage, and resolve client issues.
• Work cross-functionally with Practice Groups to ensure ongoing savings analysis calculations amid vendor negotiations are handled.
• Provide leadership and mentor direct reports, if applicable.

What You Need:

• Bachelor's degree required
• 7-10 years of relevant experience in consulting or client-facing related field
• Experience presenting and interacting with senior level executives
• A proven data wrangler; extensive proficiency with numbers and experience in analyzing large amounts of data, along with an ability to consolidate and translate that data into actionable insight.
• Strong communication, interpersonal skills, and the ability to create and maintain effective relationships
• Excellent skills with MS Office Suite

Who We Are:

Profit Recovery Partners is a professional services firm that develops, implements and manages cost-reduction solutions for FORTUNE 1000 companies, law firms, private equity firms and private companies throughout North America. Our spend management, supplier management and procurement strategies have resulted in more than $11 billion in client savings.

Why Join Us:

At PRP, we offer more than just a job — we provide a dynamic, supportive environment where you can thrive personally and professionally. Here's what you can expect when you join our team:

• Comprehensive Benefits:
• Full medical, dental, and vision coverage
• Optional pet insurance
• Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers)
• $200/month waived medical benefit for employees who opt out of our health plans
• Cell phone stipend for applicable roles
• Financial Wellness: 401(k) plan with company match
• Time Off to Recharge: Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave
• Strong Foundation: Over 28 years of consistent growth and success
• Fun & Connection: Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year
• Career Growth: A collaborative, high-performing team with frequent recognition and opportunities for internal promotion
• Our Culture: Fast-paced, team-driven, and fueled by a shared commitment to excellence
• Giving Back & Getting Involved:
  We're proud of our employee-led committees that support causes and initiatives that matter to us all:
• Corporate Social Responsibility
• Youth Rising Group
• Women's Empowerment Group
• Wellness Committee

These groups offer meaningful opportunities to give back, connect with colleagues, and help shape a more inclusive and supportive workplace.

• Learn more at https://prpllc.com

The salary range for this position is: $ 86,950.00 - $140,000. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws.

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Equal Opportunity Employer