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Summer Amazon It Help Desk Jobs (NOW HIRING)

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk Analyst Location: Norcross, GA Work Environment: Call Center Start Date: January 2026 Position Performance Measures * Calls handled per hour * Percentage of escalated calls * Not-ready ...

IT Help Desk

Magna, UT · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IT Help Desk Associate

Burnsville, MN · On-site

$50K - $60K/yr

Position Summary The IT Help Desk Associate provides first-level technical support to employees and users, helping resolve hardware, software, network, account, and application-related issues. This ...

New

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

Showing results 41-60

Summer Amazon It Help Desk information

See salary details

$37.5K

$83.8K

$124.5K

How much do summer amazon it help desk jobs pay per year?

As of Aug 21, 2026, the average yearly pay for summer amazon it help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a Summer Amazon IT Help Desk?

Summer Amazon IT Help Desk roles are temporary, seasonal positions where employees assist Amazon staff with technical issues related to computers, software, and network systems. These roles are typically aimed at students or early-career IT professionals seeking hands-on experience during the summer months. Responsibilities include troubleshooting hardware and software problems, providing support via phone, chat, or in-person, and escalating more complex issues to higher-level IT staff. The goal is to ensure that Amazon's internal systems run smoothly, enabling employees to work efficiently.

What are the key skills and qualifications needed to thrive as a Summer Amazon IT Help Desk employee?

To thrive as a Summer Amazon IT Help Desk employee, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant IT-related degree or coursework. Familiarity with ticketing systems, remote desktop tools, and basic knowledge of Amazon’s internal support platforms is often required. Strong communication, problem-solving skills, and patience help you efficiently assist users and collaborate with team members. These abilities ensure technical issues are resolved quickly and accurately, supporting business productivity during peak operational periods.

What are some common challenges faced by Summer Amazon IT Help Desk employees, and how can they be effectively managed?

Summer Amazon IT Help Desk employees often encounter high volumes of support requests, especially during peak periods, which can make time management challenging. They may also need to quickly adapt to Amazon’s proprietary systems and tools while troubleshooting a wide variety of technical issues for users with varying technical backgrounds. Proactively utilizing available training resources, maintaining clear communication with both end-users and team members, and leveraging the escalation process for complex issues are effective strategies for managing these challenges. Regular collaboration with experienced technicians and participating in team meetings can also help new employees quickly build confidence and efficiency.

What is the difference between Summer Amazon It Help Desk vs Summer Amazon Technical Support?

AspectSummer Amazon It Help DeskSummer Amazon Technical Support
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentCall centers, office settings, remote supportCall centers, remote support, on-site assistance
Employer & Industry UsageAmazon customer service and IT support teamsAmazon customer service and technical support teams
Common Search & ComparisonOften compared for entry-level IT roles at AmazonOften compared for technical troubleshooting roles at Amazon

The Summer Amazon It Help Desk and Summer Amazon Technical Support roles both serve entry-level support functions within Amazon. The main difference lies in their focus: the It Help Desk emphasizes general IT support and troubleshooting, while Technical Support centers on resolving technical product or service issues. Both roles require similar credentials and are integral to Amazon's customer and internal support teams.

What cities are hiring for Summer Amazon It Help Desk jobs?

Cities with the most Summer Amazon It Help Desk job openings:

What are the most commonly searched types of Amazon It Help Desk jobs?

The most popular types of Amazon It Help Desk jobs are:

What states have the most Summer Amazon It Help Desk jobs?

States with the most job openings for Summer Amazon It Help Desk jobs include:

Information Technology Help Desk Technician

New Horizon Bank - National Association

Richmond, VA • On-site

Full-time

Re-posted 19 days ago


Job description

Description

At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better - for our clients and for each other. This isn't a place for red tape; it's a place for builders. From product design to client experience to operations, we're constantly pushing for sharper thinking and smarter solutions. Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you're energized by momentum, motivated by results, and excited to shape the future of banking, you'll feel right at home here.


General Job Summary:

The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible for troubleshooting hardware and software issues, supporting users, administering user accounts and devices, and assisting with technology projects while ensuring compliance with the Bank's information security policies and regulatory requirements.


Essential Duties and Responsibilities:

Serve as the primary point of contact for employee technology support requests.

Install, configure, maintain, and troubleshoot desktop and laptop computers, mobile devices, printers, phones, and peripheral equipment.

Create, modify, and disable user accounts and system access in accordance with Bank procedures.

Support Microsoft 365 applications, Windows operating systems, email, remote access, and collaboration tools.

Troubleshoot network connectivity, hardware, software, and application issues.

Document, prioritize, and resolve help desk tickets in a timely manner.

Assist with workstation deployments, equipment inventory, software updates, and hardware replacements.

Support cybersecurity initiatives by assisting with endpoint protection, multi-factor authentication, security awareness, and user access controls.

Maintain accurate IT documentation, procedures, and asset inventories.

Assist with technology upgrades, disaster recovery testing, and other IT projects.

Escalate complex technical issues to the IT Manager or third-party vendors as appropriate.


Requirements

Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, networking fundamentals, and endpoint management.

Job Title: IT Help Desk Administrator Classification: Full Time

Reports To: IT Manager FLSA Status: Exempt

Department: IT Review Date: June 30, 2026

Strong troubleshooting, problem-solving, and customer service skills.

Excellent communication and organizational abilities.

Ability to manage multiple priorities in a fast-paced environment.

Banking or financial services experience is preferred but not required.


Education and Experience:

Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.

One to three years of help desk or technical support experience preferred.