ZipRecruiter

Log In

1

Summer Amazon It Help Desk Jobs (NOW HIRING)

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

Ensign Services

IT Help Desk

Dallas, TX

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...

Ampcus Inc

IT Help Desk

Louisville, KY · On-site

We are in search of a highly motivated candidate to join our talented Team as an IT Help Desk specialist, responsible for providing first level support and troubleshooting for CLIENT team members.

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard, Ramlink, emails, and ...

Total Site Solutions

IT Help Desk Lead

Georgetown, TX · On-site

$70 - $110/hr

The IT Help Desk Lead plays a critical role in ensuring smooth, efficient, and reliable IT operations across the organization. This position combines hands‑on technical expertise with leadership ...

BC Tech Pro

IT Help Desk

Iuka, MS

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

IntelliDyne

IT Help Desk Manager

Herndon, VA · On-site

IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...

BC Tech Pro

IT Help Desk

Magna, UT · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

previous pagenext page

Showing results 21-40

All Jobssummer JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsSummer Amazon It Help Desk Jobs

Summer Amazon It Help Desk information

See salary details

$37.5K

$83.8K

$124.5K

How much do summer amazon it help desk jobs pay per year?

As of Sep 4, 2026, the average yearly pay for summer amazon it help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a Summer Amazon IT Help Desk?

Summer Amazon IT Help Desk roles are temporary, seasonal positions where employees assist Amazon staff with technical issues related to computers, software, and network systems. These roles are typically aimed at students or early-career IT professionals seeking hands-on experience during the summer months. Responsibilities include troubleshooting hardware and software problems, providing support via phone, chat, or in-person, and escalating more complex issues to higher-level IT staff. The goal is to ensure that Amazon's internal systems run smoothly, enabling employees to work efficiently.

What are the key skills and qualifications needed to thrive as a Summer Amazon IT Help Desk employee?

To thrive as a Summer Amazon IT Help Desk employee, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant IT-related degree or coursework. Familiarity with ticketing systems, remote desktop tools, and basic knowledge of Amazon’s internal support platforms is often required. Strong communication, problem-solving skills, and patience help you efficiently assist users and collaborate with team members. These abilities ensure technical issues are resolved quickly and accurately, supporting business productivity during peak operational periods.

What are some common challenges faced by Summer Amazon IT Help Desk employees, and how can they be effectively managed?

Summer Amazon IT Help Desk employees often encounter high volumes of support requests, especially during peak periods, which can make time management challenging. They may also need to quickly adapt to Amazon’s proprietary systems and tools while troubleshooting a wide variety of technical issues for users with varying technical backgrounds. Proactively utilizing available training resources, maintaining clear communication with both end-users and team members, and leveraging the escalation process for complex issues are effective strategies for managing these challenges. Regular collaboration with experienced technicians and participating in team meetings can also help new employees quickly build confidence and efficiency.

What is the difference between Summer Amazon It Help Desk vs Summer Amazon Technical Support?

AspectSummer Amazon It Help DeskSummer Amazon Technical Support
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentCall centers, office settings, remote supportCall centers, remote support, on-site assistance
Employer & Industry UsageAmazon customer service and IT support teamsAmazon customer service and technical support teams
Common Search & ComparisonOften compared for entry-level IT roles at AmazonOften compared for technical troubleshooting roles at Amazon

The Summer Amazon It Help Desk and Summer Amazon Technical Support roles both serve entry-level support functions within Amazon. The main difference lies in their focus: the It Help Desk emphasizes general IT support and troubleshooting, while Technical Support centers on resolving technical product or service issues. Both roles require similar credentials and are integral to Amazon's customer and internal support teams.

What cities are hiring for Summer Amazon It Help Desk jobs?

Cities with the most Summer Amazon It Help Desk job openings:

What are the most commonly searched types of Amazon It Help Desk jobs?

The most popular types of Amazon It Help Desk jobs are:

What states have the most Summer Amazon It Help Desk jobs?

States with the most job openings for Summer Amazon It Help Desk jobs include:

Summer Amazon It Help Desk jobs near you

IT HELP DESK TECHNICIAN

Mendocino Farms

El Segundo, CA • On-site

$50K - $68K/yr

Full-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Mendocino Farms rating

6.7

Company rating: 6.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Job Title: IT Help Desk Technician
Reports to: IT Help Desk Manager
Location: El Segundo, CA
FLSA Status: Non Exempt
Compensation: $50,000 - $68,000 per year
Summary:
At Mendocino Farms, we don't just sell sandwiches - we Sell Happy!
We are a growing restaurant group operating 85+ locations nationally, delivering a seamless guest experience through people, process and technology. Our Dallas HQ IT team supports the field operations, back-office systems, and guest-facing technology stack. We are seeking a sharp, service-oriented IT Help Desk Technician who thrives in a fast-paced environment and has or is eager to gain experience with restaurant-specific applications and hardware.
As the IT Help Desk Technician, you will serve as the first line of support for our restaurant teams and corporate staff, focused on day-to-day operational reliability of our point-of-sale systems, back-office applications, devices, and network connections. You will help ensure that our stores and back-office operations can run smoothly by troubleshooting issues, enabling technology deployment, working with vendors, and assisting with application support for key systems such as TOAST, OLO, and others.
Responsibilities:
  • Serve as the primary point of contact for IT support requests from restaurant locations and corporate users.
  • Log, triage and prioritize incidents in the Zendesk ticketing system, track to resolution and document root causes or recurring issues.
  • Perform remote diagnostics and in-person support as needed (store visits, technology installations, network/device resets) for POS terminals, kitchen displays, back-office PCs, mobile/tablet devices, printers, and peripherals.
  • Assist with hardware and software rollouts: staging devices, configuring, deploying, coordinating shipping or on-site setup.
  • Maintain and update knowledge-base articles, user guides and quick-start documentation tailored for store teams.
  • Identify patterns of recurring incidents across the store network; escalate to senior IT/third-party support and contribute to improvement of processes and system stability.
  • Collaborate with network, applications, and field-support teams to ensure cohesive service delivery and timely resolution of escalated issues.
  • Provide excellent customer service: communicate clearly, manage expectations, follow up with end users to ensure their issues are resolved satisfactorily.
  • Track and maintain inventory of devices, peripheral equipment and IT assets in restaurant locations (POS terminals, printers, tablets, etc.).
  • Occasionally may be required to respond outside normal hours (store openings, emergencies) depending on business needs.

Qualifications & Skills
Must-Haves:
  • 1-2 years of IT support/help desk experience (ideally in a restaurant, hospitality, retail or multi-site environment).
  • Strong troubleshooting skills with hardware, network and software issues.
  • Excellent verbal and written communication skills; ability to explain technical issues to non-technical users.
  • Ability to remain calm under pressure, manage multiple tickets, & prioritize effectively.
  • Demonstrated ability to log tickets, track resolution and maintain documentation.

Preferred / Restaurant-specific:
  • Experience supporting restaurant POS systems (ideally TOAST or similar), KDS.
  • Familiarity with online ordering integrations
  • Experience with ticketing systems (Zendesk preferred) remote support tools, Windows OS, networking (TCP/IP, WiFi, VPN).
  • Ability to identify recurring issues and contribute to procedural improvements.

Education & Certifications:
  • Associate's or Bachelor's degree in Information Technology, Computer Science or related field preferred (or equivalent experience).
  • Help Desk/ITIL certification is a plus but not required.

Benefits:
At Mendocino Farms, we believe Selling Happy starts from within. That's why we offer:
  • Competitive Salary
  • Annual Bonus
  • Meal Privileges-because food should make people feel good!
  • Comprehensive Health Benefits & 401k Plan with Company Match
  • Paid Vacation to recharge and fuel your best self

Physical Requirements:
  • Must be able to lift 50 pounds.
  • Sitting / standing 8-14 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling
  • Work requires the following motions: bending, twisting, squatting, and reaching

There is no "I" in Mendo Mendocino Farms is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Mendocino Farms will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Fair Chance Initiative for Hiring. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What Mendocino Farms employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply