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Success Jobs in Raleigh, NC (NOW HIRING)

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...

Customer Success Manager

Raleigh, NC · On-site

$80 - $100/hr

MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role, you will serve as a strategic partner to our customers, ensuring they maximize the value of MaxIQ's AI ...

New

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Customer Success Specialist Location: Cary NC (Onsite presence is required) Railinc creates cutting-edge technology solutions for one of North America's most important industries. From developing ...

Customer Success Associate Many people want to improve their finances but don't know where to begin. That's where you come in. As a Customer Success Associate, you'll educate consumers about modern ...

Customer Success Manager

Apex, NC · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...

Customer Success Engineer

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Engineer, you'll play a pivotal role in managing the end-to-end customer journey: from onboarding new clients through to driving the ongoing success of mature accounts. Strong ...

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...

Customer Success Engineer

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Engineer, you'll play a pivotal role in managing the end-to-end customer journey: from onboarding new clients through to driving the ongoing success of mature accounts. Strong ...

Customer Success Manager

Raleigh, NC · On-site

$125K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...

Partner Success Director

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Delivery & Success Framework * Create and maintain delivery assets, methodologies, and best practices to support partner-led implementations. * Collaborate with Solution Engineering (SE) and ...

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Customer Success Specialists are expected to provide timely responses to customer emails, telephone inquiries, and chats for assistance in resolving issues with Railinc products, including timely and ...

Customer Success Manager

Raleigh, NC · On-site

$90 - $130/hr

Customer Success Manager Full Time Professional Raleigh, NC, US Position Summary The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers ...

Client Success Manager

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an onsite Client Success Manager (CSM) who will be the main client advocate for K4Community - a rapidly growing, venture-backed technology platform that provides Communications ...

Partner Success Director

Durham, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Delivery & Success Framework * Create and maintain delivery assets, methodologies, and best practices to support partner-led implementations. * Collaborate with Solution Engineering (SE) and ...

Customer Success Manager The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions ...

Customer Success Manager The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions ...

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Showing results 1-20

Success information

See Raleigh, NC salary details

$28.2K

$48.5K

$73.4K

How much do success jobs pay per year?

As of Aug 19, 2026, the average yearly pay for success in Raleigh, NC is $48,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $53,500.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What are the most commonly searched types of Success jobs in Raleigh, NC?

The most popular types of Success jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Success jobs?

Cities near Raleigh, NC with the most Success job openings:

Infographic showing various Success job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,496 per year, or $23.3 per hour.

Full-time

Re-posted 27 days ago


Job description

Summary
Responsible for case management and service coordination of post permanency services through direct facilitation of Success Coach services to youth and families who have achieved permanency through adoption, reunification, custody or guardianship. Success will be accomplished by increasing placement stability, decreasing reentries into foster care, promoting positive well-being of youth who have experience foster care and maintaining fidelity to the model.
Primary Job Functions
Duties
  • Engagement, Assessment and Goal planning- Recruit families for the Success Coach Service, educate community and agency partners about service. Work in conjunction with the family to complete a comprehensive assessment and develop goal plans addressing placement stability, caregiver self-efficacy and child/family well-being.
      • Engage the family and provide in home services, crisis intervention, case management, and skill-building around problem-solving, self-advocacy, conflict resolution, and relapse planning. Reassess family needs/goal plans at least annually or as needed.
      • Skill Building/Reinforcement and Crisis Prevention/ Intervention- Provide individualized skill-reinforcement and coaching to model appropriate parenting/family behaviors during home visitation based on Success Coach Model and needs identified in the goal plan or as situations arise.
      • Service Coordination- Advocate for the family's needs through community collaboration and provide information and referral/linkages to family with appropriate community resources and informal supports to strengthen the family's self-efficacy. Build and maintain relationships with various community resources, interagency networks and informal family supports.
      • Provide 24/7 telephone availability to assist families in weathering a crisis. Complete crisis prevention planning and skill building based on families' individual needs.
      • Documentation- Complete appropriate and timely documentation, maintain comprehensive records and reports, as required by agency policy or program guidelines (documentation is to be complete within 7 days of interaction with family); maintain confidentiality as required by statute/policy.
      • Plan and coordinate events for families or other professionals throughout the year.
      • Assist with any replication and/or training, workshop, group/event, or presentations as needed by the unit.
      • Participate in individual and team staffing and meetings regularly.
      • Travel to provide in-home services on a regular basis in compliance with program model.
      • Professional Development- Keep up to date on child welfare and post-care literature/best practice models and available community resources; attend relevant trainings to assist parents with skill-building and coaching.
      • Ability to react to change productively and handle other essential tasks or responsibilities as assigned by Supervisor and/or grant.

Contribute to a positive, engaging work environment.
  • Display sensitivity to the service population's cultural and socioeconomic characteristics
  • Demonstrate the CHS Mission, Vision, and Values in the performance of all job duties.
  • Adhere to Social Work Codes of Ethics or to the Code of Ethics appropriate to the applicable licensure/credentialing and comply with professional standards of the Child Welfare League.
  • Develop a strong knowledge base and stay current on job-related issues and trends.
  • Participate actively in departmental meetings, training, and education, as well as the quality process.
  • Comply with CHS's code of conduct, policies, procedures, and other obligations.
  • Perform other duties related to department goals and projects as needed.

Job Qualifications
Education, Licenses, Certifications & Experience:
  • Bachelor's degree from an accredited school of social work and 1 year of social work experience; or
  • Bachelor's degree in a human services field and 2 years of social work experience; or
  • Bachelor's degree in a non-human services field and 3 years of social work experience

Competencies
Skills and Proficiency in:
  • Case Management Child Welfare System Adoption & Foster Care
  • Understanding of the impact and effects of childhood trauma
  • Understanding of the child welfare continuum, to include child maltreatment, foster care, and adoption
  • Understanding of adoption related dynamics and challenges

Ability to:
  • Adhere to Social Work Code of Ethics or to the Code of Ethics appropriate to the applicable licensure/credentialing and comply with professional standards of the Child Welfare League
  • Display sensitivity to the service population's cultural and socioeconomic characteristics.
  • Perform other duties related to department goals and projects as needed.
  • Demonstrate strong organizational skills.
  • Strong working knowledge of child welfare service systems for youth and young adults and an ability to bring together and collaborate with diverse community partners.
  • Maintain a valid North Carolina driver's license, adequate auto insurance, and have access to an operating vehicle to attend to CHS business.

Schedule Expectations
This position is a salary exempt job that will require some weekends, and evening work. Along with working our standard scheduled week. The ability to work flexible hours is required to meet business needs. If working remotely, will be required to be available by telephone and email during specified hours as required. Frequent travel is required to conduct business-related activities.