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Success Jobs in Raleigh, NC (NOW HIRING)

Safety Plus, Inc.

Customer Success Manager

Raleigh, NC · Remote

$60K - $70K/yr

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of our company. We're looking for an experienced Customer Success Manager to join in helping to build ...

MaintainX

Customer Success Manager

Raleigh, NC · On-site

$150/day

Job Summary As a Customer Success Manager (CSM) at MaintainX, you'll be a strategic partner to our customers and drive value, retention and growth. Our CSMs are not just support partners, they are ...

Hellios

Customer Success Manager

Raleigh, NC · On-site

Customer Success Manager Job title: Customer Success Manager Location: Raleigh, North Carolina, The United States Reporting to: Country Manager Job summary: To manage Relationship with multiple blue ...

ACA Group

Customer Success Specialist

Durham, NC · On-site

Customer Success Specialist The Opportunity: ACA is currently looking for a Customer Success Specialist who will provide expertise and guidance to our ACA ComplianceAlpha clients, ensuring the ...

MaintainX

Customer Success Manager

Raleigh, NC · On-site

$150/day

Job Summary As a Customer Success Manager (CSM) at MaintainX, you'll be a strategic partner to our customers and drive value, retention and growth. Our CSMs are not just support partners, they are ...

TimeDoc Health

Customer Success Director

Cary, NC · On-site

THE ROLE The Client Success Director plays a critical role in the implementation of TimeDoc's software and services and the ongoing management of key client relationships. This individual will ...

ACA Group

Customer Success Specialist

Durham, NC · Hybrid

The Customer Success team is highly focused on understanding the needs and ever-evolving priorities of our clients by providing subject matter expertise and best practice support that leverages the ...

Applied Systems, Inc.

Customer Success Manager

Raleigh, NC · Hybrid

$65K - $80K/yr

Position Overview We're searching for a Customer Success Manager to join our EZLynx team in Hybrid setting. To keep us headed in the right direction, we're looking for people who understand winning ...

Baxter

Customer Success Leader

Raleigh, NC · On-site

$104K - $143K/yr

Your role at Baxter As the Customer Success Manager, you will serve as the strategic partner and primary relationship owner for assigned customers-guiding them from postimplementation through ongoing ...

Tanium

Customer Success Manager

Durham, NC · Hybrid

The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely ...

Tanium

Customer Success Manager

Durham, NC · On-site

The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely ...

Tanium

Customer Success Manager

Durham, NC · On-site +1

The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely ...

ePlus

Customer Success Manager

Durham, NC · On-site

$75K - $120K/yr

Customer Success Manager Charlotte, NC, Durham, NC Overview As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to ...

NoGigiddy

Customer Success Specialist

Raleigh, NC · Remote

$16 - $22/hr

As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required -- just strong communication ...

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All JobsSuccess JobsSuccess Jobs in Raleigh, NC

Success information

See Raleigh, NC salary details

$28.2K

$48.5K

$73.4K

How much do success jobs pay per year?

As of Jun 30, 2026, the average yearly pay for success in Raleigh, NC is $48,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $53,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Customer Success Managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the top 10 most successful jobs?

Successful jobs often include roles such as physicians, software engineers, dentists, corporate executives, and data scientists, which typically offer high salaries and strong job growth. These careers usually require specialized education, skills, and certifications, and often provide opportunities for advancement and stability.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized roles such as freelance consultants, high-level contractors, certain medical professionals like anesthesiologists or surgeons, and skilled trades such as electricians or plumbers with experience. These positions often require advanced skills, certifications, or significant experience, and may involve freelance work, contract projects, or high-demand industries.

How to make $10,000 a month with no degree?

Achieving a $10,000 monthly income in a success-related role typically requires developing high-demand skills such as sales, digital marketing, or technical expertise, often through self-education or certifications. Building a strong professional network, gaining experience, and leveraging freelance or entrepreneurial opportunities can also help reach this income level without a degree.

How to make 2000 a week working from home?

Success in earning $2000 a week from home typically involves high-paying remote roles such as freelance consulting, digital marketing, software development, or sales. These jobs often require specialized skills, experience, and sometimes certifications, and may involve building a client base or leveraging online platforms to reach a broad audience.
What are the most commonly searched types of Success jobs in Raleigh, NC? The most popular types of Success jobs in Raleigh, NC are:
What are popular job titles related to Success jobs in Raleigh, NC? For Success jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Success jobs in Raleigh, NC look for? The top searched job categories for Success jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Success jobs? Cities near Raleigh, NC with the most Success job openings:
Success jobs near you
Customer Success Manager

Customer Success Manager

Safety Plus, Inc.

Raleigh, NC • Remote

$60K - $70K/yr

Full-time

Posted 18 days ago

Job description


Company Overview

At Safety Plus Inc., we believe worker safety is a basic human right. We empower businesses with innovative SaaS technology and technology-enabled safety services, ensuring every worker returns home safely. Our mission is to simplify modern safety and transform how organizations protect their people—because failure is not an option.


As the trusted leader in safety management, we are redefining workplace safety through advanced real-time insights, automation, and expert consulting. Our commitment to customer-first solutions, continuous innovation, and data-driven safety programs enables our customers to reduce risk, increase compliance, and build a stronger safety culture.

Why Choose Safety Plus Inc?

If you are looking for a rewarding career where you can make a real impact, Safety Plus Inc. is the place for you. Join us in our mission to create safer workplaces and protect lives.

  • Innovative Technology: Our proprietary software revolutionizes safety management, providing our clients with real-time insights and solutions.
  • Expert Consulting Services: Our team of experienced safety consultants are industry leaders, providing customized solutions to meet each client's unique needs.
  • Impactful Work: Join a team that is making a difference every day, creating safer environments for workers across industries.
  • Professional Growth: We are committed to the growth and development of our employees, offering continuous learning opportunities and career advancement.

Position Overview

Are you passionate about delivering exceptional customer outcomes and driving business success? As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of our company. We're looking for an experienced Customer Success Manager to join in helping to build and scale our Customer Success function.


In this role, you'll engage with Safety Plus customers at every level of their organization. From managing the entire customer lifecycle to driving adoption, growth, health, governance, and retention, you'll be instrumental in ensuring our customers thrive.

Key Responsibilities

Client Relationship Management

  • Serve as the primary point of contact for a portfolio of clients.
  • Build and maintain strong client relationships to ensure satisfaction and long-term partnership.
  • Ensure clients feel supported, valued, and confident in Safety Plus services.

Service Coordination & Client Support

  • Work closely with consulting teams to ensure client needs are addressed in a timely and effective manner.
  • Monitor and manage client service delivery to ensure expectations are met or exceeded.
  • Maintain accurate documentation of all client communications and interactions within internal systems.

Product Expertise

  • Develop expert knowledge of proprietary software platform and related services.
  • Stay current on product updates and new features to effectively support customer needs.
  • Assist clients in configuring systems and workflows to align with their safety management requirements.

Internal Collaboration

  • Partner with internal teams including sales, consulting, and marketing to ensure a consistent customer experience.
  • Provide updates to senior leadership on client portfolio status and identify any issues or concerns requiring attention.

Revenue Growth & Opportunity Identification

  • Proactively identify opportunities to upsell or cross-sell additional services.
  • Support revenue growth by strengthening client relationships and expanding engagement.

Qualifications

  • Bachelor’s degree in business, marketing, or a related field.
  • 2+ years of experience in account management or customer service, ideally in a SaaS or technology-driven environment.
  • Proven ability to build and nurture strong professional relationships with clients, stakeholders, and team members.
  • Excellent communication skills: Strong written, verbal, and interpersonal skills, with high emotional intelligence and the ability to manage client expectations.
  • Detail-oriented and organized: Demonstrated ability to manage multiple clients simultaneously while maintaining a high level of attention to detail.
  • Proactive problem-solver: Capable of processing information quickly, developing on-the-fly solutions, and thinking critically to meet client needs.
  • Familiarity with task management and CRM tools, with the ability to learn new systems quickly.


Preferred Qualifications

  • Experience in the safety industry or a strong interest in workplace safety management.