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Success Partners Jobs in Utah (NOW HIRING)

CSC

Customer Success Manager

Logan, UT · On-site

Customer Success Manager (West Coast) Hybrid Work Model (3 days onsite, 2 days remote)Location ... Partner with Sales to develop and execute on account plans; * Identify and help develop additional ...

Coalition, Inc.

Customer Success Associate

Provo, UT · On-site

... Success team. In this role, you will be accountable for providing the highest level of customer ... Partner with Team Leads and Operations to identify knowledge gaps, propose training topics, and ...

New

PDQ

Customer Success Manager

Salt Lake City, UT · On-site

We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms. PDQ ... Success in this role is measured through customer retention, expansion, customer engagement, and ...

FDS Distributors

Customer Success Specialist

Provo, UT · On-site

$21 - $22/hr

About Us Trex Fencing FDS is the development and distribution partner for Trex--the world's leading ... customer success. Position Overview We are seeking a Client Services Representative to work ...

Coalition, Inc.

Customer Success Manager

Provo, UT · On-site

$57K - $65K/yr

... success team. Candidates in this role will be accountable for providing the highest level of ... Partner with Team Leads and Operations to identify knowledge gaps, propose training topics, and ...

New

PDQ

Customer Success Manager

South Salt Lake, UT · On-site

We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms. PDQ ... Success in this role is measured through customer retention, expansion, customer engagement, and ...

Pear VC

Customer Success Manager - Piston

Lehi, UT · On-site

Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new ... Be a Strategic Partner: Help customers understand how to best use Piston to reduce fuel spend ...

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Success Partners information

What is the difference between Success Partners vs Customer Success Managers?

AspectSuccess PartnersCustomer Success Managers
CredentialsTypically require experience in client relations, project management, and industry-specific knowledgeOften need experience in customer service, account management, and relevant certifications
Work EnvironmentCollaborate closely with clients and internal teams to ensure product adoption and successManage customer accounts, address issues, and promote product usage
Employer & Industry UsageUsed across tech, SaaS, and consulting firms focusing on client successCommon in software, tech, and service industries managing client relationships

Success Partners and Customer Success Managers both focus on client satisfaction and retention. Success Partners often work proactively to build strategic relationships, while Customer Success Managers typically handle day-to-day account management. The roles overlap but differ mainly in scope and approach, with Success Partners emphasizing partnership development and Customer Success Managers focusing on operational support.

What are popular job titles related to Success Partners jobs in Utah? For Success Partners jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Success Partners jobs in Utah look for? The top searched job categories for Success Partners jobs in Utah are:
What cities in Utah are hiring for Success Partners jobs? Cities in Utah with the most Success Partners job openings:
Success Partners jobs near you
Infographic showing various Success Partners job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution.

Customer Success Manager

CSC

Logan, UT • On-site

Other

Posted 5 days ago

Job description

Customer Success Manager (West Coast)

Hybrid Work Model (3 days onsite, 2 days remote)Location: Either Wilmington, DE or Logan, UT

Hours: Wilmington, DE- 11am-8am ET; Logan, UT- 9am-6pm MT

We are currently seeking a Customer Success Manager for our Digital Brand Services (DBS) business division. As a Customer Success Manager in DBS, you will interact with decision-makers at Fortune 1000 companies and their law firms to help them grow and protect their global brands online. This position requires extensive client contact, including some face-to-face meetings, and the ability to present complex information in a clear and concise manner. To be successful in this role, a history of providing outstanding B2B customer service and relationship management, comfort working with technology and a basic understanding of how the Internet operates are needed.

What You'll Do For Us:

  • Build relationships with B and C-Level Executives to gain a deep understanding of customers' business and goals/KPIs;
  • Proactively educate clients about industry developments and potential impacts to their business and online strategy;
  • Provide clients with strategic insights, analytics and recommendations regarding their assets managed by CSC;
  • Serve as primary point of contact for account to ensure all requests and projects are completed on time and on budget;
  • Manage customer relationships to ensure retention and satisfaction in assigned accounts;
  • Partner with Sales to develop and execute on account plans;
  • Identify and help develop additional client contacts within assigned accounts:
  • Identify and generate new Sales leads;
  • Provide budget projections and conduct contract and price negotiations for assigned accounts;
  • Develop and conduct effective client presentations and Business Review meetings either in-person or via Microsoft Teams utilizing PowerPoint and Excel
  • Maintain thorough up-to-date notes, leads, quotations, and contracts through CRM system
  • Keep up to date on industry news
  • Network by attending industry specific events and trade shows and/or conducting company-sponsored webinars
  • Sharing sales, product knowledge and ideas with other team members
  • **This position is not commission based, but there is an incentive program for top performers**

What technical skills, experience, and qualifications do you need?

  • 3+ years B2B Account Management experience
  • Comfort and experience working with B and C-level executives
  • A history of detail-oriented, multi-tasking in a deadline-driven, dynamic environment
  • Excellent analytical and problem-solving skills
  • Ability to think proactively and strategically to meet the clients' needs
  • Relentless dedication to outstanding customer service
  • Ability to handle escalated client issues with a steady hand
  • Excellent communication and organizational skills (verbal and written), as well as ability to think quick on your feet
  • Strong negotiation skills and business acumen
  • Quick learner with a demonstrated passion for technology and the Internet ecosystem
  • Ability to work as part of a team and collaborate effectively with colleagues
  • Salesforce CRM experience preferred, but not required
  • Intellectual Property, Domain Name, Brand Protection, SSL, DNS Hosting or Phishing background preferred, but not required
  • Multi-lingual preferred, but not required

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