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Success Partners Jobs in Utah (NOW HIRING)

Outcode Software

Customer Success Manager

Draper, UT · On-site

Customer Success Operations (10%): * Partner with Operations to prioritize process improvement projects aimed at enhancing team efficiency and customer satisfaction. * Contribute to the development ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... and civil partnership/union status, pregnancy, veteran or military service status, genetic ...

Pure Storage

Customer Success Manager

Lehi, UT · On-site

$82K - $171K/yr

Partner with key customer executives, internal sales leaders, and partners to conduct regular ... Customer Success & Engagement Expertise: Demonstrated experience owning a portfolio of accounts ...

Morgan Stanley

Manager, Client Success

Sandy, UT

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... and civil partnership/union status, pregnancy, veteran or military service status, genetic ...

Route

Customer Success Manager

Lehi, UT · On-site

The team The Customer Success team plays a pivotal role at Route, ensuring that our merchants have ... Identify growth opportunities and partner with Account Executives to expand merchant relationships.

Energy Exemplar

VP Customer Success

Salt Lake City, UT · On-site

The Vice President, Customer Success - Americas is a strategic, revenue-focused leader responsible ... Working in close partnership with Sales, Solutions, Marketing, and Training, the VP will align go ...

Whistic

Customer Success Manager

Pleasant Grove, UT · On-site

Partner with Sales on expansion opportunities and renewal strategies * Advocate for customer needs ... Customer Success, Account Management, Implementation, etc.) * Previous experience with TPRM, GRC ...

Everpure LLC

Customer Success Manager

Lehi, UT · On-site

$82K - $171K/yr

Partner with key customer executives, internal sales leaders, and partners to conduct regular ... Customer Success & Engagement Expertise: Demonstrated experience owning a portfolio of accounts ...

Whistic

Customer Success Manager

Pleasant Grove, UT · On-site

Partner with Sales on expansion opportunities and renewal strategies * Advocate for customer needs ... Customer Success, Account Management, Implementation, etc.) * Previous experience with TPRM, GRC ...

Red Hat

Customer Success Executive 3

Salt Lake City, UT · On-site

$132K - $211K/yr

Partner and collaborate with marketing teams to build customer reference ability * Facilitate ... success What you will bring * 7 years of account management or customer success experience ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

The mission of the Client Success Management organization is to deliver best in class service, ease of use, and flawless execution, resulting in the establishment of trusted partnerships with clients.

Morgan Stanley

Client Success Manager

Sandy, UT

The mission of the Client Success Management organization is to deliver best in class service, ease of use, and flawless execution, resulting in the establishment of trusted partnerships with clients.

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Showing results 21-40

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Success Partners information

What is the difference between Success Partners vs Customer Success Managers?

AspectSuccess PartnersCustomer Success Managers
CredentialsTypically require experience in client relations, project management, and industry-specific knowledgeOften need experience in customer service, account management, and relevant certifications
Work EnvironmentCollaborate closely with clients and internal teams to ensure product adoption and successManage customer accounts, address issues, and promote product usage
Employer & Industry UsageUsed across tech, SaaS, and consulting firms focusing on client successCommon in software, tech, and service industries managing client relationships

Success Partners and Customer Success Managers both focus on client satisfaction and retention. Success Partners often work proactively to build strategic relationships, while Customer Success Managers typically handle day-to-day account management. The roles overlap but differ mainly in scope and approach, with Success Partners emphasizing partnership development and Customer Success Managers focusing on operational support.

What are popular job titles related to Success Partners jobs in Utah? For Success Partners jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Success Partners jobs in Utah look for? The top searched job categories for Success Partners jobs in Utah are:
What cities in Utah are hiring for Success Partners jobs? Cities in Utah with the most Success Partners job openings:
Success Partners jobs near you
Infographic showing various Success Partners job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution.

Customer Success Manager

Outcode Software

Draper, UT • On-site

Full-time

Re-posted 6 days ago

Job description

Customer Success Manager
Outcode Software
At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial role in ensuring our clients' satisfaction and driving their long-term success. If you're passionate about guiding clients through their journey and thrive in a dynamic, collaborative environment, we want you on our team.

Responsibilities:

Retention and Adoption (60%):

  • Become an expert in Outcode, guiding new clients and providing them with comprehensive support.
  • Assist clients in making adjustments to their accounts and educate them on how to navigate changes effectively.
  • Maintain detailed records of client interactions, notes, and next steps using CRM and ClickUp.
  • Develop a variety of content, including webinars, videos, training materials, and articles, to facilitate client understanding of complex concepts.
  • Proactively analyze client usage data and assess account health to identify areas for improvement.
  • Collaborate with internal teams to drive Outcode adoption and ensure clients derive maximum value from our solutions.
  • Communicate product updates and new service offerings to clients to enhance their experience.
  • Cultivate commercial relationships to promote Outcode utilization and drive business growth.
  • Act as a liaison between clients and the Outcode delivery team, effectively communicating client feedback and needs.
  • Foster cross-departmental collaboration with Sales, Product, and Marketing teams.
  • Identify and escalate issues as needed, demonstrating sound judgment in distinguishing between user errors, training deficiencies, and feature requests.
  • Conduct Executive Business Reviews with key decision-makers to assess client satisfaction and identify opportunities for improvement.
Growth (30%):

  • Utilize data insights and client interactions to identify growth opportunities and drive expansion for clients.
  • Collaborate closely with the Sales team to identify opportunities for upselling and cross-selling.
  • Introduce clients to new services and products to expand their utilization of Outcode offerings.
Customer Success Operations (10%):

  • Partner with Operations to prioritize process improvement projects aimed at enhancing team efficiency and customer satisfaction.
  • Contribute to the development of a Customer Success playbook outlining the customer lifecycle journey and corresponding activities.
  • Advocate for software utilization within the team, ensuring optimal usage of tools to streamline operations.
Ways to Win:

  • Experience as a Costumer Success Manager or client facing positions.
  • Interest in technology and/or software development.

If you're a proactive problem-solver with a passion for driving customer success, we'd love to hear from you. Join us in shaping the future of Outcode Software and empowering our clients to achieve their goals. Apply now!

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