Partner Success Specialist About Maxwell Power Maxwell Power, formally HDM Capital was founded in ... Ensure clear communication between Sales, Underwriting, Operations, and external partners. * Help ...
Partner Success Specialist About Maxwell Power Maxwell Power, formally HDM Capital was founded in ... Ensure clear communication between Sales, Underwriting, Operations, and external partners. * Help ...
Partner Success Specialist About Maxwell Power Maxwell Power, formally HDM Capital was founded in ... Ensure clear communication between Sales, Underwriting, Operations, and external partners. * Help ...
Partner Success Specialist About Maxwell Power Maxwell Power, formally HDM Capital was founded in ... Ensure clear communication between Sales, Underwriting, Operations, and external partners. * Help ...
Customer Success Manager
South Jordan, UT · On-site
Your primary objectives are to champion partner success, drive adoption and utilization of Lumion's solutions, and identify opportunities for expansion that deepen each school's impact. You must be ...
Customer Success Manager
South Jordan, UT · On-site
Your primary objectives are to champion partner success, drive adoption and utilization of Lumion's solutions, and identify opportunities for expansion that deepen each school's impact. You must be ...
Partner Success Manager
Lehi, UT · On-site
As a Partner Success Manager (PSM) on the Partner team, you will play a pivotal role in driving ... Help partners understand baseline processes, such as onboarding, lead submission, customer benefits ...
New
Partner Success Manager
Lehi, UT · On-site
As a Partner Success Manager (PSM) on the Partner team, you will play a pivotal role in driving ... Help partners understand baseline processes, such as onboarding, lead submission, customer benefits ...
New
Senior Partner Success Manager
Salt Lake City, UT · On-site
$108K - $163K/yr
Oversee and nurture relationships with key partners, ensuring their success and satisfaction throughout the partnership lifecycle. * Team Leadership: Coach, mentor and develop junior Partner Success ...
Senior Partner Success Manager
Salt Lake City, UT · On-site
$108K - $163K/yr
Oversee and nurture relationships with key partners, ensuring their success and satisfaction throughout the partnership lifecycle. * Team Leadership: Coach, mentor and develop junior Partner Success ...
Customer Success Manager
Provo, UT · On-site
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...
Customer Success Manager
Provo, UT · On-site
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...
Customer Success Manager
Provo, UT · On-site
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...
Customer Success Manager
Provo, UT · On-site
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...
Client Success Manager
Salt Lake City, UT · On-site +1
Make key decisions about the management and success of a client's program to improve partnership and revenue * Monitor client KPI's and determine needed change to improve program success * Present ...
Client Success Manager
Salt Lake City, UT · On-site +1
Make key decisions about the management and success of a client's program to improve partnership and revenue * Monitor client KPI's and determine needed change to improve program success * Present ...
Customer Success Manager
Provo, UT · On-site
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...
Customer Success Manager
Provo, UT · On-site
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...
Client Success Manager
Salt Lake City, UT · On-site
Make key decisions about the management and success of a client's program to improve partnership and revenue * Monitor client KPI's and determine needed change to improve program success * Present ...
Client Success Manager
Salt Lake City, UT · On-site
Make key decisions about the management and success of a client's program to improve partnership and revenue * Monitor client KPI's and determine needed change to improve program success * Present ...
Telarus is the #1 global technology solutions distributor with a singular focus on accelerated partner success through unparalleled resources, support, and education. We are professionally committed ...
Telarus is the #1 global technology solutions distributor with a singular focus on accelerated partner success through unparalleled resources, support, and education. We are professionally committed ...
Payments Success Specialist
Lehi, UT · On-site
Payments Success Specialist - Account Management We're looking for a relationship-builder, problem ... In this role, you'll be the go-to partner for our highest-value payments customers -- ensuring they ...
Payments Success Specialist
Lehi, UT · On-site
Payments Success Specialist - Account Management We're looking for a relationship-builder, problem ... In this role, you'll be the go-to partner for our highest-value payments customers -- ensuring they ...
Customer Success Representative
Salt Lake City, UT · On-site
$18/hr
Schedule and track shipments while minimizing delays while ensuring communication with partners on delivery success. * Act as the primary trusted point of contact for clients, carriers and freight ...
Customer Success Representative
Salt Lake City, UT · On-site
$18/hr
Schedule and track shipments while minimizing delays while ensuring communication with partners on delivery success. * Act as the primary trusted point of contact for clients, carriers and freight ...
Client Success Manager
Salt Lake City, UT · On-site
$80K - $104K/yr
Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their ...
Client Success Manager
Salt Lake City, UT · On-site
$80K - $104K/yr
Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their ...
Schedule and track shipments while minimizing delays while ensuring communication with partners on delivery success. * Act as the primary trusted point of contact for clients, carriers and freight ...
Quick apply
Schedule and track shipments while minimizing delays while ensuring communication with partners on delivery success. * Act as the primary trusted point of contact for clients, carriers and freight ...
Customer Success Representative
Salt Lake City, UT · On-site
$18/hr
Schedule and track shipments while minimizing delays while ensuring communication with partners on delivery success. * Act as the primary trusted point of contact for clients, carriers and freight ...
Quick apply
Customer Success Representative
Salt Lake City, UT · On-site
$18/hr
Schedule and track shipments while minimizing delays while ensuring communication with partners on delivery success. * Act as the primary trusted point of contact for clients, carriers and freight ...
Schedule and track shipments while minimizing delays while ensuring communication with partners on delivery success. * Act as the primary trusted point of contact for clients, carriers and freight ...
Schedule and track shipments while minimizing delays while ensuring communication with partners on delivery success. * Act as the primary trusted point of contact for clients, carriers and freight ...
Client Success Manager
Salt Lake City, UT · On-site +1
$80K - $104K/yr
Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their ...
Client Success Manager
Salt Lake City, UT · On-site +1
$80K - $104K/yr
Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their ...
Customer Success Manager
UT · Remote
Partner with the Implementation team to ensure smooth onboarding, adoption, and knowledge transfer. * Develop and execute success plans to drive adoption and value realization, proactively addressing ...
Quick apply
Customer Success Manager
UT · Remote
Partner with the Implementation team to ensure smooth onboarding, adoption, and knowledge transfer. * Develop and execute success plans to drive adoption and value realization, proactively addressing ...
Client Success Manager
Salt Lake City, UT · On-site
$80K - $104K/yr
Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their ...
Client Success Manager
Salt Lake City, UT · On-site
$80K - $104K/yr
Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To ... Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their ...
Success Partners information
What is the difference between Success Partners vs Customer Success Managers?
| Aspect | Success Partners | Customer Success Managers |
|---|---|---|
| Credentials | Typically require experience in client relations, project management, and industry-specific knowledge | Often need experience in customer service, account management, and relevant certifications |
| Work Environment | Collaborate closely with clients and internal teams to ensure product adoption and success | Manage customer accounts, address issues, and promote product usage |
| Employer & Industry Usage | Used across tech, SaaS, and consulting firms focusing on client success | Common in software, tech, and service industries managing client relationships |
Success Partners and Customer Success Managers both focus on client satisfaction and retention. Success Partners often work proactively to build strategic relationships, while Customer Success Managers typically handle day-to-day account management. The roles overlap but differ mainly in scope and approach, with Success Partners emphasizing partnership development and Customer Success Managers focusing on operational support.

Full-time
Medical, Dental, Vision, PTO
Posted 18 days ago
Job description
About Maxwell Power
Maxwell Power, formally HDM Capital was founded in 2018 by veteran solar sales and finance professionals dedicated to helping customers and investors maximize the value of renewable energy. We pride ourselves on delivering the simplest and most affordable path to energy savings while building strong, long-term partnerships across the solar ecosystem.
As we continue to grow, we are investing in operational excellence and premier partner support to ensure our Account Managers and EPC partners have the infrastructure, tools, and communication needed to succeed.
About This Opportunity
Partner Success Specialist plays a key role in supporting and partnering directly with our Account Managers to deliver a seamless, high-touch experience to our external partners.
This role is operationally focused and execution driven. You will work alongside Account Managers to ensure smooth onboarding, accurate documentation, timely communication, and efficient resolution of partner needs. Your success is measured by your ability to enhance internal efficiency, improve partner satisfaction, and strengthen revenue predictability.
This is a highly collaborative role that requires strong systems thinking, attention to detail, and a proactive approach to problem-solving.
Responsibilities
Account Manager Partnership
- Serve as the primary operational partner to assigned Account Managers.
- Support Account Managers with partner onboarding, documentation, follow-ups, and internal coordination.
- Ensure clear communication between Sales, Underwriting, Operations, and external partners.
- Help prepare reports, materials, and data needed for partner conversations and quarterly reviews.
Process & Workflow Optimization
- Manage and maintain tools and systems, including automation platforms and sales enablement technologies.
- Assist in developing and refining workflows that increase efficiency and reduce friction for partners.
- Identify process gaps and proactively recommend improvements.
Pipeline & Reporting Support
- Support pipeline management activities to ensure accurate data and reliable revenue projections.
- Generate and analyze reports and performance metrics to provide actionable insights.
- Monitor partner activity and flag trends, risks, or opportunities to Account Managers.
Partner Experience
- Ensure timely responses and resolution of partner requests.
- Help uphold Maxwell Power's Partner Success standards across all communications.
- Contribute to maintaining a consistent, professional, and solutions-oriented partner experience.
Location & Work Authorization
This is a U.S.-based remote position. Candidates must physically reside in the United States and be legally authorized to work in the U.S. at the time of application and throughout employment. Maxwell Power does not provide visa sponsorship or employment-based immigration support for this role.
Core Competencies
- Ability to multi-task and prioritize effectively in a fast-paced environment.
- Strong collaborative mindset; thrives in cross-functional partnership.
- Professional, clear, and confident communication skills.
- Detail-oriented with a high degree of accountability.
- Systems thinker with intellectual curiosity and eagerness to improve processes.
- Solar industry experience required.
Compensation & Benefits
- W2 position with competitive base salary, with bonus potential
- Full Medical Dental and Vision Benefits
- Uncapped PTO
- Opportunity to grow within a fast-scaling renewable energy organization
Equal Employment Opportunity Statement
Maxwell Power is an equal employment opportunity (EEO) employer. We provide equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. HDM Capital proudly supports employment opportunities for Military members and Veterans.