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Success Coordinator Jobs (NOW HIRING)

Associa

Customer Success Coordinator

Richardson, TX · On-site

Coming Home Media Group is looking for a Customer Success Coordinator to join our growing team. Reporting to the Director of Customer Success, the ideal candidate will support the execution of ...

Agilent

Installation Success Coordinator

Wilmington, DE · On-site

$28.27 - $44.17/hr

The Install Success Coordinator's (ISC) primary responsibility is to manage all facets of the customers instrument installation services, from site preparation to confirming that the customer is ...

Agilent

Installation Success Coordinator

Wilmington, DE · On-site

$28.27 - $44.17/hr

The Install Success Coordinator's (ISC) primary responsibility is to manage all facets of the customers instrumentinstallation services, from site preparation to confirming that the customer is ...

Cohere Beauty

Customer Success Coordinator

Phoenix, AZ · On-site

$17.75 - $23.25/hr

Customer Success Coordinator The Customer Success Coordinator provides administrative and operational support to the Customer Success and Project Management team. This role focuses on task execution ...

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Success Coordinator information

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$29K

$49.9K

$75.5K

How much do success coordinator jobs pay per year?

As of Aug 10, 2026, the average yearly pay for success coordinator in the United States is $49,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $55,000.00 per year, depending on experience, location, and employer.

How does a success coordinator typically collaborate with other departments to support client outcomes?

Success Coordinators work closely with teams such as Sales, Customer Support, and Product Management to ensure clients have a seamless experience. They act as a bridge, communicating client feedback and needs to relevant departments, and coordinating resources to address challenges. This cross-functional collaboration helps tailor solutions, resolve issues efficiently, and foster long-term client satisfaction. Strong communication and relationship-building skills are essential, as Success Coordinators often facilitate meetings and updates between teams.

What skills and qualifications are needed to thrive as a success coordinator?

To thrive as a Success Coordinator, you need strong organizational abilities, customer service expertise, and often a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and data tracking systems is typically required. Excellent communication, problem-solving, and relationship-building skills help you stand out in this role. These skills ensure positive client experiences, effective coordination, and the achievement of organizational goals.

What is a success coordinator?

A Success Coordinator is a professional responsible for supporting clients or customers to achieve their desired outcomes with a company’s products or services. They serve as a point of contact, guiding clients through onboarding, addressing concerns, and ensuring satisfaction. Success Coordinators often collaborate with internal teams to resolve issues and implement improvements based on client feedback. Their primary goal is to foster long-term relationships and drive customer retention by helping clients succeed.

What is the difference between Success Coordinator vs Customer Success Specialist?

AspectSuccess CoordinatorCustomer Success Specialist
Required CredentialsTypically a bachelor's degree in business, communications, or related fieldSimilar; often requires a bachelor's degree in business or related area
Work EnvironmentOffice setting, client-facing interactions, project managementOffice or remote, focused on client retention and support
Employer & Industry UsageUsed across various industries including SaaS, healthcare, and financeCommonly found in SaaS and technology sectors
Common Search & Comparison IntentUnderstanding roles, responsibilities, and career pathsComparing customer-focused roles in client success teams

Both Success Coordinators and Customer Success Specialists focus on client satisfaction and retention. Success Coordinators often handle onboarding and project management, while Customer Success Specialists focus more on ongoing support and relationship building. The roles overlap in skills and industry usage, but their primary focus areas differ slightly, making them complementary roles within customer success teams.

More about Success Coordinator jobs
What cities are hiring for Success Coordinator jobs? Cities with the most Success Coordinator job openings:
What are the most commonly searched types of Success jobs? The most popular types of Success jobs are:
What states have the most Success Coordinator jobs? States with the most job openings for Success Coordinator jobs include:
Success Coordinator jobs near you

Customer Success Coordinator

Associa

Richardson, TX • On-site

Full-time

Posted 26 days ago

Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

105th of 251 rated facilities management

Job description

JOB SUMMARY:
Coming Home Media Group is looking for a Customer Success Coordinator to join our growing team. Reporting to the Director of Customer Success, the ideal candidate will support the execution of marketing initiatives that drive brand awareness, lead generation, and customer engagement. Working closely with Director of Customer Success, this role will help maintain accurate partner records, program documentation, and tracking systems, facilitate daily homeowner marketing emails, and more.
JOB DUTIES AND RESPONSIBILITIES:
Duties include, but are not limited to:
  • Facilitate daily homeowner emails for contracted clients.
  • Manage and facilitate completion of branch HOA newsletter requests.
  • Maintain accurate partner records, program documentation, and tracking systems.
  • Assist with partner renewals, contract processing, and compliance documentation.
  • Coordinate Lunch & Learn events, webinars, vendor fairs, branch meetings, and educational presentations.
  • Manage scheduling logistics with branches, partners, and internal stakeholders.
  • Ensure all marketing and presentation materials are collected, reviewed, and distributed in advance of events.
  • Contribute creative ideas and suggestions to help increase engagement and grow the company's digital audience.
  • Serve as a supplementary point of contact for branch inquiries related to Associa Advantage programs.
  • Support distribution of partner marketing collateral and promotional resources.
  • Support execution of branch communication campaigns.
  • Assist in maintaining program calendars, team call agendas and communication schedules.
  • Assist in developing and maintaining social media strategies that support internal teams that support internal teams like Sales and Client success, ensuring consistent messaging and brand presence.
  • Maintain program databases, tracking reports, and partner records.
  • Partner with Customer Success, Marketing, Sales, Operations, and Branch Leadership teams.
  • Support national initiatives and strategic projects as assigned.
  • Assist with annual conferences, leadership meetings, and special events.

JOB REQUIREMENTS:
  • 1-2+ years of relevant experience
  • Bachelor's or Associate degree in a relevant field or equivalent combination of education and work experience
  • Strong written and verbal communication skills with attention to detail
  • Creative thinker with a proactive mindset and willingness to contribute new ideas
  • Excellent collaboration and communication skills
  • Self-motivated with the ability to manage many projects at once and meet tight deadlines
  • Team oriented, flexible and able to adapt to changing priorities
  • Eager to learn, take feedback and grow in a fast-paced marketing environment

PREFERRED QUALIFICATIONS:
  • Good time management and organizational skills and the ability to work on multiple tasks simultaneously

ABOUT COMING HOME MEDIA GROUP:
Coming Home Media Group (CHMG) is the media division of HOAM Ventures, an investment firm specializing in real estate digital services and tools that help communities thrive.

What Associa employees say

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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

Social media

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