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Success Coordinator Jobs (NOW HIRING)

ArborXR

Customer Success Coordinator

Customer Success Coordinator The Customer Success Coordinator supports a scalable, consistent customer experience across ArborXR's customer base, with a particular focus on lower-ARR accounts ...

Evolon Technology

CUSTOMER SUCCESS COORDINATOR

Dallas, TX · On-site

$52K - $60K/yr

CUSTOMER SUCCESS COORDINATOR Physical Security | Video Monitoring Solutions Mid-Level | On-Site | Full-Time Department Customer Success Reports To Director of Technology Location On-Site Experience 3 ...

JSSA

Student Success Coordinator

Rockville, MD · On-site

$54K - $56K/yr

The Student Success Coordinator (SSC) reports directly to the Supervisor-Student Success and provides care coordination and psycho-educational support and interventions to students referred to the ...

Comscore

Client Success Coordinator

$60K - $65K/yr

Client Success Coordinator Location: Remote (Must reside in the USA) Note: Candidates located within commutable distance to an office location (Portland-OR, New York-NY, Evansville-IN, or Reston-VA ...

LSINC

Customer Success Coordinator

Huntsville, AL · On-site

$60K/yr

Customer Success Coordinator Position Summary The Customer Success Coordinator serves as the primary point of contact for customers throughout their journey with LSINC. This role is responsible for ...

LSINC

Customer Success Coordinator

Huntsville, AL · On-site

$17.25 - $22.50/hr

Customer Success Coordinator The Customer Success Coordinator serves as the primary point of contact for customers throughout their journey with LSINC. This role is responsible for ensuring a ...

LSINC

Customer Success Coordinator

Huntsville, AL · On-site

$16.75 - $22/hr

Customer Success Coordinator Position Summary The Customer Success Coordinator serves as the primary point of contact for customers throughout their journey with LSINC. This role is responsible for ...

Cohere Beauty

Customer Success Coordinator

Phoenix, AZ

$17.75 - $23.25/hr

Customer Success Coordinator The Customer Success Coordinator provides administrative and operational support to the Customer Success and Project Management team. This role focuses on task execution ...

Tidewater Tech

Student Success Coordinator

Norfolk, VA · On-site

$30/hr

About the Role Student Success Coordinators are deeply student-centered, data-informed, and outcomes-driven. While this role has a primary functional focus on retention and certification, all ...

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Success Coordinator information

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$29K

$49.9K

$75.5K

How much do success coordinator jobs pay per year?

As of Jun 16, 2026, the average yearly pay for success coordinator in the United States is $49,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $55,000.00 per year, depending on experience, location, and employer.

How does a Success Coordinator typically collaborate with other departments to support client outcomes?

Success Coordinators work closely with teams such as Sales, Customer Support, and Product Management to ensure clients have a seamless experience. They act as a bridge, communicating client feedback and needs to relevant departments, and coordinating resources to address challenges. This cross-functional collaboration helps tailor solutions, resolve issues efficiently, and foster long-term client satisfaction. Strong communication and relationship-building skills are essential, as Success Coordinators often facilitate meetings and updates between teams.

What are the key skills and qualifications needed to thrive as a Success Coordinator, and why are they important?

To thrive as a Success Coordinator, you need strong organizational abilities, customer service expertise, and often a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and data tracking systems is typically required. Excellent communication, problem-solving, and relationship-building skills help you stand out in this role. These skills ensure positive client experiences, effective coordination, and the achievement of organizational goals.

What is a Success Coordinator?

A Success Coordinator is a professional responsible for supporting clients or customers to achieve their desired outcomes with a company’s products or services. They serve as a point of contact, guiding clients through onboarding, addressing concerns, and ensuring satisfaction. Success Coordinators often collaborate with internal teams to resolve issues and implement improvements based on client feedback. Their primary goal is to foster long-term relationships and drive customer retention by helping clients succeed.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in specialized fields such as project management, healthcare, or corporate training, with senior or executive-level coordinators earning higher salaries. For example, project coordinators with PMP certification or healthcare coordinators with advanced degrees can earn significantly more, especially in large organizations or industries with high demand for coordination skills.

What jobs in the US pay 300,000 a year?

Success Coordinators typically do not earn $300,000 annually; such high salaries are more common in executive roles, specialized medical fields, or senior positions in finance and technology. High-paying jobs often require advanced degrees, extensive experience, or leadership responsibilities. Roles like surgeons, corporate executives, or investment bankers are more likely to reach this salary level.

What is the difference between Success Coordinator vs Customer Success Specialist?

AspectSuccess CoordinatorCustomer Success Specialist
Required CredentialsTypically a bachelor's degree in business, communications, or related fieldSimilar; often requires a bachelor's degree in business or related area
Work EnvironmentOffice setting, client-facing interactions, project managementOffice or remote, focused on client retention and support
Employer & Industry UsageUsed across various industries including SaaS, healthcare, and financeCommonly found in SaaS and technology sectors
Common Search & Comparison IntentUnderstanding roles, responsibilities, and career pathsComparing customer-focused roles in client success teams

Both Success Coordinators and Customer Success Specialists focus on client satisfaction and retention. Success Coordinators often handle onboarding and project management, while Customer Success Specialists focus more on ongoing support and relationship building. The roles overlap in skills and industry usage, but their primary focus areas differ slightly, making them complementary roles within customer success teams.

What job makes $10,000 a month without a degree?

A Success Coordinator typically earns less than $10,000 per month, but high-level sales roles, real estate agents, or entrepreneurs can reach or exceed this income level without a degree. Success in these fields often depends on skills, experience, networking, and performance rather than formal education.

What jobs will no longer exist in 2030?

The role of traditional telemarketers and data entry clerks is expected to decline significantly by 2030 due to automation and AI advancements. Success Coordinators and similar roles that rely heavily on manual administrative tasks may also diminish as digital tools and AI systems become more capable of handling these functions efficiently.
More about Success Coordinator jobs
What cities are hiring for Success Coordinator jobs? Cities with the most Success Coordinator job openings:
What are the most commonly searched types of Success jobs? The most popular types of Success jobs are:
What states have the most Success Coordinator jobs? States with the most job openings for Success Coordinator jobs include:
Success Coordinator jobs near you

Customer Success Coordinator

ArborXR

Remote

Full-time

Posted 19 days ago

Job description

About ArborXR
ArborXR is the leading device management platform for VR and AR - built for the enterprise. We help the world's largest organizations deploy, manage, and scale their XR programs across training, simulation, education, and operations. Our customers include Global 2000 manufacturers, Fortune 500 enterprises, major health systems, and research universities that are betting on spatial computing to transform how people learn and work.
We're in a high-growth phase, expanding our enterprise sales motion and building the team that will take ArborXR to the next level.
Customer Success Coordinator
The Customer Success Coordinator supports a scalable, consistent customer experience across ArborXR's customer base, with a particular focus on lower-ARR accounts, onboarding coordination, renewal readiness, customer data integrity, and proactive lifecycle communications.
This role helps ensure customers receive timely guidance, are connected to the right resources, and can successfully manage their XR device fleets through ArborXR. The Coordinator also plays a key role in maintaining clean, accurate customer data in HubSpot so the CS team can better identify churn risk, monitor account health, and engage customers at the right moments.
Why This Role Matters
This role is foundational to building a scalable, proactive Customer Success organization at ArborXR. As our customer base continues to grow, the Customer Success Coordinator helps ensure customers receive consistent guidance, operational excellence, and timely engagement throughout their lifecycle, while enabling Customer Success Managers to focus on strategic relationships, retention, and growth.
The ideal candidate enjoys bringing structure to complexity, improving systems, helping customers succeed, and creating operational clarity across teams.
Core Responsibilities
Customer Lifecycle Support
  • Support Mid-Market/SMB customers through automated and light-touch success motions.
  • Identify when customer situations require escalation and route appropriately to Customer Success, Support, Sales, RevOps, or leadership.
  • Help coordinate onboarding communications, webinar invitations, renewal reminders, and product update education.
  • Route customers to the right resource, including Support, CS, Channel, or Account Management, depending on need.
  • Monitor customer engagement signals and flag accounts that may require CSM intervention.
  • Maintain consistent, proactive communication with assigned customers, while effectively triaging questions, concerns, and needs.
  • Contribute to the ongoing improvement of customer lifecycle processes, operational workflows, templates, and automation.

Onboarding Coordination
  • Ensure new customers receive the appropriate onboarding pathway based on tier, relationship type, and partner involvement.
  • Coordinate kickoff calls for Enterprise, Mid-Market, and SMB customers..
  • Help maintain onboarding templates, checklists, webinar follow-ups, and customer-facing resources.
  • Track onboarding completion and identify customers who may be stalled or under-engaged.

HubSpot Data Integrity & Monitoring
  • Maintain accurate customer records, including company associations, renewal dates, CSM ownership, partner/reseller relationships, and customer contact rules.
  • Help maintain reporting visibility around onboarding progress, renewal readiness, customer engagement, and operational health metrics.
  • Monitor account health fields, renewal stages, lifecycle status, and onboarding status.
  • Identify missing, outdated, or inconsistent customer data and coordinate cleanup.
  • Support the development and ongoing refinement of health scoring, churn indicators, and lifecycle automation.

Renewal & Risk Readiness
  • Help manage renewal communication workflows beginning 120 days before renewal.
  • Ensure renewal records are complete and accurately staged.
  • Flag missing POs, unclear ownership, low engagement, or other renewal risk signals.
  • Partner with CSMs to ensure key accounts receive appropriate attention before renewal.
  • Identify customer expansion signals, adoption opportunities, and engagement patterns that may support future growth conversations.

Product Education & Best Practices
  • Help customers stay informed about relevant product updates, webinars, and best practices.
  • Support distribution of resources based on customer type, use case, and maturity.
  • Assist with organizing lessons learned from similar customers into repeatable guidance.

What Success Looks Like
  • Customers receive consistent, timely support without requiring full strategic CSM coverage.
  • CSMs are freed up to focus on strategic key accounts, expansion, churn prevention, and strategic customer relationships.
  • HubSpot becomes a reliable source of truth for customer ownership, lifecycle stage, renewal status, partner involvement, and engagement risk.
  • Onboarding and renewal motions become more systematized, measurable, and scalable.
  • CS has better visibility into churn risk before it becomes urgent.

What We're Looking for
  • Highly organized, detail-oriented, and systems-minded.
  • Comfortable working in HubSpot or similar CRM tools.
  • Strong written communication skills.
  • Enjoys process improvement, data cleanup, and operational consistency.
  • Able to spot gaps, inconsistencies, and risk signals.
  • Customer-oriented with strong judgment around when issues require strategic CSM involvement.
  • Collaborative, proactive, and comfortable working across CS, Support, RevOps, Channel, and Sales.
  • Comfortable engaging customers in a professional, proactive manner and helping guide them toward successful adoption and outcomes.

Example Areas of Ownership
  • Onboarding completion rates
  • Renewal readiness accuracy
  • CRM data quality and hygiene
  • Customer engagement coverage
  • Lifecycle communication execution
  • Timeliness of risk identification and escalation
  • Webinar/event participation coordination
  • Operational follow-through across customer workflows

Preferred Qualifications
  • 1-3 years of experience in Customer Success, Account Coordination, Customer Operations, Revenue Operations, SaaS support, or a related customer-facing operational role.
  • Experience working in HubSpot, Salesforce, Gainsight, Zendesk, or similar CRM/customer systems.
  • Strong organizational and project coordination skills with high attention to detail.
  • Ability to manage multiple workflows simultaneously and follow through consistently.
  • Comfortable navigating ambiguity and helping build scalable processes in a growing organization.
  • Strong written communication and customer-facing professionalism.
  • Analytical mindset with the ability to identify patterns, gaps, and operational risk signals.
  • Interest in customer experience, lifecycle management, operational excellence, and SaaS technology.
  • Experience supporting renewals, onboarding, customer communications, or lifecycle programs is a plus.
  • Familiarity with channel/reseller ecosystems or B2B SaaS environments is a plus.

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