ZipRecruiter

Log In

1

Subscription Manager Jobs in Michigan (NOW HIRING)

Dynatrace

Customer Success Manager

Detroit, MI · On-site

$76K - $95K/yr

Your role at Dynatrace The Customer Success Manager (CSM) is responsible for preserving and growing subscription renewals from the assigned named accounts, for Digital Experience Management (DEM ...

New

ABC Fitness Solutions

$175K - $202K/yr

Director of Product Management, Billing & Collections ABC Fitness is the leading global fitness ... This leader will drive innovation across subscription billing, invoicing, collections automation ...

Pwc

Oracle CPQ - Senior Manager

Detroit, MI

$124K - $280K/yr

Responsibilities - Leading Oracle CPQ initiatives to drive digital transformation and subscription ... Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems ...

ABC Financial

$175K - $202K/yr

Director of Product Management, Billing & Collections ABC Fitness is the leading global fitness ... This leader will drive innovation across subscription billing, invoicing, collections automation ...

Kop-Coat, Inc.

Territory Manager - Lansing

Lansing, MI · On-site

$300K/yr

Proactively identify new business opportunities (ZoomInfo subscription provided) and implement ... Maintain accurate customer records, project details and activity logs using Salesforce CRM * ...

Pwc

Oracle CPQ - Senior Manager

Grand Rapids, MI · On-site

$124K - $280K/yr

Responsibilities - Leading Oracle CPQ initiatives to drive digital transformation and subscription ... Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems ...

Pwc

SAP BRIM Consultant, Manager

Grand Rapids, MI · On-site

$99K - $232K/yr

... Subscription Billing (BRIM), SAP Entitlement Management, and SAP S/4 Sales and Distribution solutions. You will play a crucial role in driving client engagement workstreams, mentoring junior staff ...

Pwc

SAP BRIM Consultant, Manager

Detroit, MI

$99K - $232K/yr

... Subscription Billing (BRIM), SAP Entitlement Management, and SAP S/4 Sales and Distribution solutions. You will play a crucial role in driving client engagement workstreams, mentoring junior staff ...

Deloitte

Senior Consultant - SAP BRIM CC

Detroit, MI

$62.25 - $85.25/hr

Experience supporting integration with Convergent Charging, Convergent Invoicing, Contract Accounts Receivable and Payable, Subscription Order Management, Sales and Distribution, Revenue Accounting ...

Deloitte

Senior Consultant - SAP BRIM CM

Detroit, MI

$62.25 - $85.25/hr

Experience with source-system integration from network, CRM, subscription, provisioning, or third-party platforms * Experience with data mapping, event lifecycle controls, reconciliation, exception ...

previous pagenext page

Showing results 21-40

All JobsSubscription JobsSubscription Manager JobsSubscription Manager Jobs in Michigan

Subscription Manager information

See Michigan salary details

$40K

$96.6K

$136.6K

How much do subscription manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for subscription manager in Michigan is $96,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,667.00 and $126,456.00 per year, depending on experience, location, and employer.

What is the difference between Subscription Manager vs Customer Success Manager?

AspectSubscription ManagerCustomer Success Manager
Primary FocusOverseeing subscription services, managing renewals, and optimizing subscription revenueEnsuring customer satisfaction, retention, and long-term success
Work EnvironmentTypically in sales, marketing, or product teams within SaaS or subscription-based companiesCustomer support, account management, and client relationship teams
Required SkillsSales, analytics, subscription platform knowledgeCommunication, relationship management, problem-solving

While both roles focus on client engagement, Subscription Managers primarily handle subscription operations and revenue, whereas Customer Success Managers focus on customer satisfaction and retention. Understanding these differences helps organizations assign the right responsibilities and optimize client relationships.

What are the most common challenges faced by subscription managers, and how can they be addressed?

Subscription Managers often face challenges such as minimizing customer churn, optimizing pricing models, and ensuring seamless billing processes. Staying ahead of customer expectations requires regular communication with support, marketing, and product teams to improve value and resolve issues quickly. Leveraging analytics to understand subscriber behavior and proactively addressing problems can help maintain customer satisfaction and drive growth. Continuous learning and adapting to industry trends are also key to long-term success in this role.

What are the key skills and qualifications needed to thrive as a subscription manager, and why are they important?

To thrive as a Subscription Manager, you need strong analytical abilities, attention to detail, and experience in subscription lifecycle management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, subscription management platforms (such as Zuora or Chargebee), and data analysis tools is typically required. Excellent communication, problem-solving, and customer relationship skills help set top performers apart. These competencies are crucial for optimizing customer retention, revenue growth, and seamless subscription experiences.

What is a subscription manager?

A Subscription Manager is a professional responsible for overseeing and maintaining subscription-based services for a company or organization. They manage customer accounts, handle renewals and cancellations, analyze subscription data, and work to improve customer retention. Their role often involves collaborating with sales, marketing, and customer service teams to enhance the overall subscriber experience and implement strategies for growth. Subscription Managers typically use specialized software to track subscriptions and generate reports on performance metrics.
What are the most commonly searched types of Subscription jobs in Michigan? The most popular types of Subscription jobs in Michigan are:
What are popular job titles related to Subscription Manager jobs in Michigan? For Subscription Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Subscription Manager jobs in Michigan look for? The top searched job categories for Subscription Manager jobs in Michigan are:
Subscription Manager jobs near you
Infographic showing various Subscription Manager job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $96,551 per year, or $46.4 per hour.

Director of Lifecycle Marketing

Truly Free Home

Williamsburg, MI • On-site

$120K - $150K/yr

Full-time

Re-posted 7 days ago

Job description

Director of Lifecycle Marketing (Email & SMS - Direct Response)
Department: Marketing
** 2 Positions, one with Truly Free Home and the other with our sister company TrulyFree.com (Marketplace)
Reports to: CMO for Truly Free Home, Executive Director of Marketing for TrulyFree.com
Location: Remote
Employment Type: Full-time
Compensation: Base + Performance Bonus (tied to Email/SMS Revenue + Subscription Growth)
About Us
Truly Free Home - We are a high-growth DTC CPG brand built on direct response marketing, subscription-driven revenue, and customer lifetime value expansion. Email and SMS are not support channels-they are core profit centers responsible for a significant portion of company revenue.
TrulyFree.com is a non-toxic alternative marketplace with over hundreds of brands and thousands of products. For this role the Lifecycle will include the Sellers, Activation, Recruiting, and Offers as this is a three pronged business that includes Sellers, Affiliates, and Customers.
Position Overview
We are seeking a Director of Lifecycle Marketing who operates at the intersection of technical execution, persuasive messaging, and data-driven optimization. This role owns Email and SMS as a primary revenue channel, with accountability for driving 30-40% of total company revenue through lifecycle marketing. You will lead strategy and execution across large-scale databases (2-3M+ subscribers and/or multiple lists), ensuring consistent campaign output, high-performing automated flows, and strong subscription monetization.
You will be responsible for building a predictable, profit-generating lifecycle operating system-one that continuously optimizes retention, increases LTV, and improves subscription performance.
This role requires a true operator-someone who can:
  • Run a high-volume campaign engine
  • Make decisive calls on offers, products, and promotions
  • Close the loop between performance data and future strategy

Core Ownership Areas
1. Revenue Ownership (Email + SMS)
  • Own and deliver 30-40%+ of total company revenue through lifecycle channels
  • Build and execute a high-frequency, high-conversion campaign calendar
  • Decide what products, offers, and promotions get deployed based on performance data
  • Drive first purchase, repeat purchase, and subscription conversion

2. Lifecycle & Subscription Strategy
  • Architect and continuously optimize end-to-end customer journeys, including:
    • Acquisition nurture
    • Conversion flows
    • Post-purchase monetization
    • Replenishment & subscription upsell
    • Win-back/reactivation
  • Partner with leadership to define and evolve subscription strategy at a strategic level
  • Improve rebill rates, churn reduction, and subscriber LTV

3. Messaging, Copy & Offer Strategy
  • Lead direct-response messaging strategy across Email and SMS
  • Ensure every send has a clear objective: drive revenue, conversion, or retention
  • Develop and refine:
    • Offer frameworks
    • Promotional hooks
    • Urgency and conversion tactics
  • Maintain balance between brand integrity and aggressive performance marketing

4. Data, Reporting & Feedback Loop
  • Own reporting and performance analysis across lifecycle channels:
    • Revenue per send / per subscriber
    • Contribution to total revenue
    • Conversion rates, AOV, LTV, churn
  • Build a closed-loop feedback system:
    • Insights → Hypothesis → Test → Scale
  • Use data to inform:
    • Campaign cadence
    • Offer selection Segmentation strategy
  • Develop a predictable, repeatable system for revenue generation and optimization

5. Operating System & Process Development
  • Build and maintain a scalable lifecycle marketing operating system, including:
    • Campaign planning cadence
    • Testing frameworks
    • Performance review cycles
  • Establish clear processes for ongoing optimization and iteration
  • Ensure lifecycle is a data-forward, continuously improving retention engine

Key Requirements
  • 6-10+ years in lifecycle, CRM, or retention marketing in a DTC CPG or subscription business
  • Proven experience managing large-scale lists (2-3M+ subscribers) or multiple segmented lists
  • Demonstrated success driving 30%+ of company revenue from Email/SMS
  • Deep, hands-on expertise in Klaviyo (flows, segmentation, deliverability, reporting)
  • Strong background in direct response marketing (copy, offers, conversion strategy)
  • Experience owning subscription performance and retention optimization
  • Strong technical fluency:
    • Deliverability best practices
    • Data flows, tracking, and integrations
  • Analytical mindset with ability to translate data into action quickly
  • Ability to operate both strategically and tactically (player-coach)

What Success Looks Like
  • Email and SMS consistently drive 30-40%+ of total revenue
  • A high-output, high-performing campaign engine running weekly
  • Measurable improvements in:
    • Subscription conversion and rebill rates
    • Retention and LTV
  • Strong inbox placement and deliverability health across all sends
  • A clear, scalable lifecycle operating system that produces predictable results
  • Continuous testing culture with clear performance insights driving decisions

Compensation & Incentives
  • Competitive base salary
  • Performance bonus tied directly to:
    • Email/SMS revenue contribution
    • Subscription growth and retention metrics

Apply