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Subscription Remote Jobs in Michigan (NOW HIRING)

Crain

Product Manager, Subscription Systems

Detroit, MI · On-site +1

$115K - $130K/yr

The Product Manager will work from one of the Crain offices if within commuting distance or remote ... Hands-on experience with subscription technologies, checkout and payment systems, entitlement ...

micro1 AI

Private Funds Attorney - Remote

Detroit, MI · Remote

$90 - $130/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI ... Familiarity with standard M&A agreements, including LPA's, subscription agreements, and side ...

micro1 AI

Private Funds Attorney - Remote

Lansing, MI · Remote

$90 - $130/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI ... Familiarity with standard M&A agreements, including LPA's, subscription agreements, and side ...

micro1 AI

Private Funds Attorney - Remote

Warren, MI · Remote

$90 - $130/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI ... Familiarity with standard M&A agreements, including LPA's, subscription agreements, and side ...

micro1 AI

Private Funds Attorney - Remote

Ann Arbor, MI · Remote

$90 - $130/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI ... Familiarity with standard M&A agreements, including LPA's, subscription agreements, and side ...

micro1 AI

Private Funds Attorney - Remote

Dearborn, MI · Remote

$90 - $130/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI ... Familiarity with standard M&A agreements, including LPA's, subscription agreements, and side ...

micro1 AI

Corporate Funds Legal Consultant

Dearborn, MI · Remote

$90 - $130/hr

Remote We are seeking seasoned Funds Attorneys for a part-time role at the forefront of legal AI ... Familiarity with standard M&A agreements, including LPA's, subscription agreements, and side ...

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Subscription Remote information

What are common challenges faced by subscription remote specialists, and how can they be managed?

Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.

What is a subscription remote?

Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.

What is the difference between Subscription Remote vs Customer Support Specialist?

AspectSubscription RemoteCustomer Support Specialist
Required CredentialsBasic technical skills, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursRemote or on-site, client-facing
Industry UsageSubscription-based services, SaaS companiesVarious industries including retail, tech, healthcare
Common Search/ComparisonYesYes

Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.

What skills and qualifications are needed to thrive as a subscription remote specialist?

To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.
What are the most commonly searched types of Subscription jobs in Michigan? The most popular types of Subscription jobs in Michigan are:
What are popular job titles related to Subscription Remote jobs in Michigan? For Subscription Remote jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Subscription Remote jobs in Michigan look for? The top searched job categories for Subscription Remote jobs in Michigan are:
What cities in Michigan are hiring for Subscription Remote jobs? Cities in Michigan with the most Subscription Remote job openings:
Subscription Remote jobs near you

Subscription Retention Specialist

Truly Free Home

Williamsburg, MI • Remote

Full-time

Re-posted 4 days ago

Job description

Subscription Retention Specialist


ABOUT TRULY FREE HOME


Truly Free Home exists to give families powerful, plant-based cleaning products without the toxic chemicals or the frustrating single-purchase model. Our subscription business is the beating heart of what we do: it's how we fund our mission, build long-term customer relationships, and deliver real value month after month.


We're growing fast, and we need someone to own the engine that powers it all.


THE ROLE


As Subscription Retention Specialist you will own the full lifecycle of our subscriber business, from acquisition to retention to long-term value. This is a high-impact, high-visibility role that sits at the intersection of growth, product, and customer experience. You'll work directly with senior leadership and have real ownership over one of the most important revenue streams at Truly Free Home.


You'll set strategy, run experiments, analyze data, and make calls. If you're the kind of person who gets obsessed over churn curves and lights up when a winback campaign beats forecast, you'll love it here.


WHAT YOU'LL OWN


Subscription Growth

  • Drive new subscriber acquisition through owned channels, paid, and bundled offers
  • Develop and test compelling subscription entry points, trial offers, and incentive structures
  • Partner with the marketing team to build subscriber-specific campaigns and funnels


Retention & Churn Reduction

  • Own the subscriber retention strategy and KPIs, including churn rate, pause rate, and active subscriber count
  • Build and optimize cancel-flow interventions, skip/pause options, and winback sequences
  • Identify and act on early churn signals using customer data and behavioral insights


Subscriber Value & Experience

  • Increase average order value and LTV across the subscriber base
  • Own the subscriber communication calendar, emails, SMS, loyalty perks, and surprise-and-delight moments
  • Ensure the subscription experience is seamless from onboarding through renewal


Analytics & Reporting

  • Build dashboards and reports that give leadership clear visibility into subscription health
  • Track cohort performance, LTV curves, and payback periods
  • Run structured A/B tests and translate results into clear recommendations


WHO YOU ARE

  • You have 4-7 years of experience in subscription, DTC, or e-commerce growth roles
  • You've directly owned retention and/or growth KPIs, not just supported them
  • You're data-fluent: comfortable in Klaviyo, Google Analytics, or similar tools, and you know how to use data to make a decision
  • You write and think clearly, you can turn a messy brief into a sharp strategy and a sharp strategy into a clear plan
  • You're a self-starter who thrives in a fast-moving, async-first remote environment
  • You care about the mission (sustainable, clean products for families) and that shows in how you work


NICE TO HAVE

  • Experience with subscription platforms
  • Background in CPG, home goods, or health/wellness DTC brands
  • Familiarity with SMS marketing and lifecycle automation
  • Experience managing or mentoring junior team members


WHAT WE OFFER

  • Competitive salary + performance bonus tied to subscription KPIs
  • 100% remote - work from wherever you do your best work in the United States of America
  • High ownership, low bureaucracy - your ideas will actually get built
  • A mission you can stand behind: safer products for families, a healthier planet
  • A tight-knit team that moves fast and supports each other


HOW TO APPLY

Send your resume and a short note (a few paragraphs is fine) telling us about a subscription or retention initiative you led, what the challenge was, what you did, and what happened. We care a lot more about that than a polished cover letter.

Apply