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Student Services Representative Jobs (NOW HIRING)

Navajo Technical University

Dean of Student Services

NM · On-site

$77K/yr

Student Residential Services; Athletic Department; Student Life & Activities; Snack Shop; Career ... Represents the University at community and external organization functions. * Keeps leadership and ...

Collegiate Housing Services

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Student Housing Representative

Mooresville, NC · On-site

$20/hr

ENTRY LEVEL: SEEKING A STUDENT HOUSING REP- FULL-TIME- $20/HOUR + Mileage Reimbursement + BENEFITS ... Some customer service experience is a plus. This is a business with the opportunity for growth.

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Rancho Cielo

Director of Student Services

Salinas, CA · On-site

Represent Rancho Cielo at meetings, community events, and partner organizations. * Oversee the ... Coordinate student transportation support services, including oversight of bus pass distribution ...

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How much do student services representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for student services representative in the United States is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Student Services Representative vs Academic Advisor?

AspectStudent Services RepresentativeAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree in education, counseling, or related field; sometimes a master's
Work EnvironmentEducational institutions, student support centers, collegesColleges, universities, academic departments
Employer & Industry UsageUsed across educational institutions to assist students with services and resourcesPrimarily in higher education to guide students academically and career-wise
Common Search & Comparison IntentUnderstanding roles related to student support and servicesSeeking guidance on academic planning and student success

While both roles support students, a Student Services Representative focuses on providing general support and resources, whereas an Academic Advisor specializes in academic planning and career guidance. The roles often overlap but serve distinct functions within educational institutions.

What is the role of a student representative?

A student services representative acts as a liaison between students and the institution, assisting with enrollment, providing information about programs, and addressing student concerns. They often work in administrative settings, using communication skills and knowledge of school policies to support student needs.

What jobs pay 4000 a week without a degree?

A Student Services Representative typically does not earn $4,000 a week without a degree, as this role usually offers lower wages. High-paying jobs that can reach this level without a degree include certain sales positions, real estate brokers, or specialized trades like commercial pilots or skilled construction managers, which often require experience, licensing, or certifications rather than a formal degree.

What skills do you need to work in student support services?

Student Services Representatives need strong communication and interpersonal skills to assist students effectively. They should be organized, empathetic, and familiar with relevant software systems like student information management tools. Additionally, problem-solving abilities and knowledge of institutional policies are important for providing accurate support.

Why is Gen Z struggling to get jobs?

As a Student Services Representative, understanding employment challenges for Gen Z involves recognizing factors like limited work experience, high competition, and evolving hiring practices that emphasize digital skills and adaptability. Many employers also prioritize soft skills and relevant certifications, which can be barriers for younger job seekers entering the workforce.

How does a Student Services Representative typically collaborate with other campus departments to support students?

Student Services Representatives frequently work with departments such as Admissions, Financial Aid, Academic Advising, and Campus Housing to address student needs comprehensively. They coordinate efforts to resolve student issues, refer students to specialized resources, and facilitate communication between students and various campus offices. This collaborative approach ensures students receive holistic support throughout their academic journey. Building strong interdepartmental relationships is a key part of the role and contributes to a positive student experience.

What are the key skills and qualifications needed to thrive as a Student Services Representative, and why are they important?

To thrive as a Student Services Representative, you need strong customer service skills, organizational abilities, and a background in education or administrative support, often supported by a bachelor's degree. Familiarity with student information systems (SIS), database management, and office productivity software is typically required. Exceptional interpersonal communication, problem-solving skills, and cultural sensitivity help you stand out in assisting diverse student populations. These skills ensure accurate student support, efficient operations, and a positive campus experience for all students.

What does a Student Services Representative do?

A Student Services Representative assists students with a variety of academic and administrative needs, such as enrollment, registration, financial aid, and general inquiries. They serve as a primary point of contact between students and the institution, helping to resolve issues and connect students with appropriate resources. Their goal is to enhance the student experience by providing guidance, support, and information throughout a student's academic journey.
What cities are hiring for Student Services Representative jobs? Cities with the most Student Services Representative job openings:
Who are the top companies hiring for Student Services Representative jobs? The top employers for Student Services Representative jobs are:
What states have the most Student Services Representative jobs? States with the most job openings for Student Services Representative jobs include:
What are popular job titles related to Student Services Representative jobs? For Student Services Representative jobs, the most frequently searched job titles are:
Student Services Representative jobs near you
Dean of Student Services

Dean of Student Services

Navajo Technical University

NM • On-site

$77K/yr

Full-time

Re-posted 20 days ago

Job description

JOB PURPOSE:
Provides leadership to plan, organize and manage all of the student success programs, services and activities related to students specifically, the following: Registrar; Admissions; Enrollment; Recruitment, Financial Aid; Dual Credit; Child Care; Counseling/Accommodations; Advisement/Tutoring Services; Student Residential Services; Athletic Department; Student Life & Activities; Snack Shop; Career Services; Bookstore.
This position description indicates in general the nature and levels of work, knowledge, skills, and abilities. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required or assigned to this position.
JOB DUTIES & RESPONSIBILITIES:
  • Develops departmental plans, goals and objectives and ensures compliance to contractual obligations and requirements.
  • Plans, formulates and recommends policies and programs that will further the objectives of the student services.
  • Establishes, implements and communicates goals, objectives, policies and procedures.
  • Provides leadership in and is responsible for the development, implementation and evaluation of policies and regulations pertaining to student life, especially those related to alcohol and drug usage, student conduct and student residences.
  • Develops and coordinates policies and procedures relative to all student activities; oversees annual production of Student Handbook and other documents.
  • Administers the policies and regulations of the University as they pertain to students, including internal student government responsibilities, judicial and disciplinary procedures.
  • Coordinates enrollment management for the University.
  • Plans, directs and participates in activities related to student counseling, student advisement, and career counseling services at multiple campuses. Works closely with all University constituencies in efforts to enhance student services in the assigned departments and functional areas.
  • Provides planning and operations assistance to executive management of the University through active participation and leadership on task forces, committees and councils.
  • Develops and presents reports and recommendations for a variety of programs and projects, and integrates the functions of the division in a manner that is responsive to student needs, the campus and the community.
  • Implements an effective system for assessment of operations and goals to include processes for feedback and improvement.
  • Works collaboratively with instructional faculty and academic support programs to facilitate and enhance student services for assigned areas.
  • Achieves financial objectives by preparing and administering annual budget; presenting and justifying budget recommendations to appropriate personnel.
  • Represents the University at community and external organization functions.
  • Keeps leadership and other departments informed of status of department activities by attending meetings and submitting reports.
  • Maintains professional and technical knowledge by conducting research, attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
  • Maintains confidentiality of all privileged information per FERPA.
  • Performs other duties as assigned.

SUPERVISION RESPONSIBILITIES:
  • Hosts regular staff meetings to ensure communication among personnel regarding departmental activities.
  • Supervises and manages personnel which include hiring, firing, performance evaluation, training, work allocation, and problem resolution.
  • Oversees the daily operations of student services.
  • Preparing and maintaining departmental budgets and oversee compliance throughout fiscal year; time keeping and approval.

MINIMUM QUALIFICATIONS/REQUIREMENTS:
  • Master's Degree in Student Services, Student Development, Counseling, School Administration, or related field.
  • Seven years work experience in leading student services in a higher education environment.
  • Three years in a management or supervisory capacity.
  • Valid and clean state driver's license.
  • Must be able to pass background check, with NO prior convictions of any felonies and no history of child abuse and/or neglect.

The Navajo Nation Preference in Employment Act applies to all hiring, promotions or transfers of individuals into this position.
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:
  • Knowledge of applicable federal, state, county and local laws, regulations, and requirements.
  • Knowledge of student services policies, practices and requirements.
  • Knowledge of New Mexico Higher Education Department student services policies and procedures.
  • Knowledge of higher education accreditation processes and issues.
  • Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment.
  • Skill in managing student home living environment, student financial aid, and student social and recreational activities.
  • Counseling and advising skills.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Skill in providing leadership to, supervising, training, and evaluating assigned staff.
  • Ability to plan, assess, and evaluate programs.
  • Ability to maintain confidentiality.
  • Ability to work independently and meet strict time lines.
  • Ability to establish and maintain good working relationships with the individuals of varying social and cultural backgrounds.
  • Ability to communicate effectively in the Navajo and English language.

PHYSICAL DEMANDS:
  • While performing the duties of this job, the employee frequently sits, stand, walk, bend, stoop, and squat.
  • Use hands for dexterity of motion, repetitive movement of both hands.
  • Have normal auditory, visual acuity, and verbal communications skills.
  • The employee must occasionally lift and carry up to 15 pounds.

WORK ENVIRONMENT
  • Work is typically performed within an office with normal noise levels.
  • Tight time constraints and multiple demands are common.
  • Travel is required.

Evening and/or weekend work may be required. Extended hours and irregular shifts may be required

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