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Student Retention Manager Jobs (NOW HIRING)

Pearson

Customer Success, Retention

Saint Paul, MN

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

Albany, NY

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

Richmond, VA · On-site

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

Indianapolis, IN · On-site

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

Phoenix, AZ

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

Carson City, NV

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

Saint Paul, MN · On-site

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

New

Pearson

Customer Success, Retention

Washington, DC

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

Austin, TX

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

Annapolis, MD

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

Atlanta, GA

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

Oklahoma City, OK · On-site

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

Pearson

Customer Success, Retention

The Retention Lead is responsible for defining and driving the end-to-end student retention ... Ultimately, this role ensures retention is managed as a strategic, shared outcome, strengthening ...

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Student Retention Manager information

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$23K

$61.4K

$102.5K

How much do student retention manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for student retention manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What does a Student Retention Manager do?

A Student Retention Manager is responsible for developing and implementing strategies to help keep students enrolled in an educational institution until they complete their programs. They analyze student data to identify those at risk of dropping out and coordinate support services such as academic advising, mentoring, and counseling. By working closely with faculty, staff, and students, they aim to improve student satisfaction and overall graduation rates. Their role may also include evaluating the effectiveness of retention programs and making recommendations for continuous improvement.

How does a Student Retention Manager typically collaborate with academic departments to support at-risk students?

A Student Retention Manager works closely with academic departments by analyzing student performance data and identifying at-risk individuals. They often coordinate meetings with faculty, academic advisors, and support staff to create targeted intervention plans, such as tutoring or mentoring programs. Regular communication and collaboration ensure that each student's unique challenges are addressed, fostering a supportive environment that helps improve retention rates. This teamwork is essential for proactively addressing issues before they escalate, benefiting both students and the institution.

What are the key skills and qualifications needed to thrive as a Student Retention Manager, and why are they important?

To thrive as a Student Retention Manager, you need expertise in student success strategies, data analysis, and program development, often supported by a bachelor’s or master’s degree in education or a related field. Familiarity with student information systems (SIS), CRM platforms, and retention analytics tools is typically required. Strong interpersonal communication, problem-solving abilities, and cultural sensitivity distinguish top performers in this role. These skills are vital for identifying at-risk students, implementing effective interventions, and supporting institutional goals for student persistence and graduation.

What is the difference between Student Retention Manager vs Academic Advisor?

AspectStudent Retention ManagerAcademic Advisor
Primary FocusDeveloping strategies to improve student retention ratesGuiding students academically and personally to ensure progress
Required CredentialsBachelor's degree; experience in student services or retention programsBachelor's degree; advising certification often preferred
Work EnvironmentHigher education institutions, focusing on retention initiativesColleges and universities, working directly with students
Common UsageRetention programs, student success initiativesAcademic planning, course selection, student support

While both roles aim to support students, the Student Retention Manager focuses on developing and implementing strategies to improve retention rates, whereas the Academic Advisor provides direct academic guidance to students. The roles often collaborate but differ in scope and responsibilities.

More about Student Retention Manager jobs
What cities are hiring for Student Retention Manager jobs? Cities with the most Student Retention Manager job openings:
What states have the most Student Retention Manager jobs? States with the most job openings for Student Retention Manager jobs include:
What job categories do people searching Student Retention Manager jobs look for? The top searched job categories for Student Retention Manager jobs are:
Student Retention Manager jobs near you
Infographic showing various Student Retention Manager job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Associate Director for Student Success

Associate Director for Student Success

Xavier University of Louisiana

New Orleans, LA • On-site

Full-time

Posted 4 days ago

Job description

Posting Details
Posting Summary
Position Title
Associate Director for Student Success
FLSA
Exempt
Department
Student Academic Success Office
Job Summary
Xavier University of Louisiana is seeking to hire an Associate Director of Student Success.
This position reports to the Director for Academic Success in the Student Academic Success Office (SASO), will play a play a pivotal role in providing oversight for student success and retention efforts with a focus on targeted student populations, including students. The Associate Director will collaborate with members of the university community to identify effective strategies to support students who need additional support in their educational pursuits. AA.EOE
Minimum Qualifications
  • Master's degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
  • At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment).
  • Proven track record of creating, managing, and implementing academic support programs and services, including creating reports and data management.
  • Ability to communicate effectively with various stakeholders (students, colleagues, administrators), both verbally and in writing.
  • Must possess diplomacy, confidentiality, and strong relationship-building skills.
  • Exceptional interpersonal skills, especially with students.
  • Proficiency with the Microsoft Office suite of products and Google platforms.
  • Must be detailed oriented and student centered.

Preferred Qualifications
  • Doctoral degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
  • Experience managing and monitoring transfer student progression and other support groups.
  • Experience with community outreach initiatives for educational support programs.
  • Managerial experience in higher education.
  • Knowledge of advising theory and models of development advising.
  • Excellent interpersonal skills and demonstrated ability to work effectively in a highly collaborative environment.
  • Excellent oral, written communication skills, and organizational skills.
  • Excellent organizational and problem-solving skills.
  • Experienced with managing social media platforms (e.g., Instagram, Facebook, or Twitter).
  • Extensive database management skills.
  • Working knowledge of Banner, EAB Student Navigate, and Degree Works

Special Requirements Summary
Local and regional travel required.
Work Hours
Full-Time, 40 Hours/Week
Some evenings and weekends required
KSA's
Knowledge, Education, Experience, and Proficiencies
  • Master's degree from an accredited institution in counseling and guidance, college student personnel, educational administration, student affairs, or related field.
  • At least 3 years of progressive experience in academic advising and student retention (with at least 2 years in a higher education environment).

Essential Duties and Responsibilities
Essential Duties and Responsibilities Description
  • In collaboration with the Director of Student Success, develop and foster a shared student academic success and retention model with measurable productivity standards, goals and outcomes.

  • In collaboration with the SASO Team, provide leadership for academic bridge and transfer programs/initiatives, including the Mellon Transfer Immersion Program, Summer Start Institute, and the Achieve Dual Enrollment Program, planning, programming, and completing quarterly and annual reports.

  • Provide oversight for transfer student efforts, including serving as their primary advisor to strengthen and improve the transfer process.

  • Collaborate with other institutional departments with developing, planning, and implementing student success initiatives in the areas related to student onboarding and improving student outcomes.

  • Work closely with the Director for Student Academic Success to identify barriers and challenges that may impede students' abilities to succeed.

  • Provide quarterly and annual reports to identify success trends and evaluate student academic performance levels.

  • Coordinate departmental communication campaigns and efforts to increase student retention, persistence, and degree completion.

  • Represent the Student Academic Success Office on local, regional, and national committees.

  • Maintain excellent working knowledge of university policies, academic regulations and degree requirements.

  • Other related duties as assigned.

Posting Detail Information
Posting Number
S427P
Number of Vacancies
1
Desired Start Date
08/01/2026
Position End Date (if temporary)
Posting Date
06/02/2026
Application Review Date
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Qualified candidates are invited to apply using Xavier's online application site by logging in to https://jobs.xula.edu. Please submit the following materials: (1) A cover letter emphasizing qualifications for the position, career goals, and experience; (2) resume; (3) transcripts; and (4) contact information for three professional references.
Quicklink for Posting
https://jobs.xula.edu/postings/3367
About Xavier
About Xavier
Founded in 1925 by Saint Katharine Drexel and the Sisters of the Blessed Sacrament, Xavier is Catholic and historically Black. Located in New Orleans, the ultimate purpose of the University is to contribute to the promotion of a more just and humane society by preparing its students to assume roles of leadership and service in a global society. This preparation takes place in a diverse learning and teaching environment that incorporates all relevant educational means, including research and community service.

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