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Student Retention Manager Jobs (NOW HIRING)

Manage a caseload of adult learners to ensure consistent engagement, conducting one-on-one meetings ... advising, student services, counseling, or school enrollment/retention functions. * Strong ...

Previous experience in student retention management, advising,coaching, or a related role in a higher education setting; Previous experience using student information systems and other technology ...

Manage students building-wide, with identified retention outcomes; * Facilitate and implement a prescriptive holistic intervention plans; * Work with other staff to ensure students are receiving ...

Manage students building-wide, with identified retention outcomes; * Facilitate and implement a prescriptive holistic intervention plans; * Work with other staff to ensure students are receiving ...

Manage students building-wide, with identified retention outcomes; * Facilitate and implement a prescriptive holistic intervention plans; * Work with other staff to ensure students are receiving ...

The Retention Specialist performs intervention strategies to improve overall student success with ... Proactive Student Support & Case Management * Employ a structured case management approach that ...

The Retention Specialist performs intervention strategies to improve overall student success with ... Proactive Student Support & Case Management * Employ a structured case management approach that ...

Manage student tutoring program while identifying and assisting at-risk students who exhibit academic deficiencies. * Oversee activities related to improving student retention and satisfaction as ...

Manage student tutoring program while identifying and assisting at-risk students who exhibit academic deficiencies. * Oversee activities related to improving student retention and satisfaction as ...

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Student Retention Manager information

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$23K

$61.4K

$102.5K

How much do student retention manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for student retention manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What does a student retention manager do?

A Student Retention Manager is responsible for developing and implementing strategies to help keep students enrolled in an educational institution until they complete their programs. They analyze student data to identify those at risk of dropping out and coordinate support services such as academic advising, mentoring, and counseling. By working closely with faculty, staff, and students, they aim to improve student satisfaction and overall graduation rates. Their role may also include evaluating the effectiveness of retention programs and making recommendations for continuous improvement.

How does a student retention manager typically collaborate with academic departments to support at-risk students?

A Student Retention Manager works closely with academic departments by analyzing student performance data and identifying at-risk individuals. They often coordinate meetings with faculty, academic advisors, and support staff to create targeted intervention plans, such as tutoring or mentoring programs. Regular communication and collaboration ensure that each student's unique challenges are addressed, fostering a supportive environment that helps improve retention rates. This teamwork is essential for proactively addressing issues before they escalate, benefiting both students and the institution.

What are the key skills and qualifications needed to thrive as a student retention manager, and why are they important?

To thrive as a Student Retention Manager, you need expertise in student success strategies, data analysis, and program development, often supported by a bachelor’s or master’s degree in education or a related field. Familiarity with student information systems (SIS), CRM platforms, and retention analytics tools is typically required. Strong interpersonal communication, problem-solving abilities, and cultural sensitivity distinguish top performers in this role. These skills are vital for identifying at-risk students, implementing effective interventions, and supporting institutional goals for student persistence and graduation.

What is the difference between Student Retention Manager vs Academic Advisor?

AspectStudent Retention ManagerAcademic Advisor
Primary FocusDeveloping strategies to improve student retention ratesGuiding students academically and personally to ensure progress
Required CredentialsBachelor's degree; experience in student services or retention programsBachelor's degree; advising certification often preferred
Work EnvironmentHigher education institutions, focusing on retention initiativesColleges and universities, working directly with students
Common UsageRetention programs, student success initiativesAcademic planning, course selection, student support

While both roles aim to support students, the Student Retention Manager focuses on developing and implementing strategies to improve retention rates, whereas the Academic Advisor provides direct academic guidance to students. The roles often collaborate but differ in scope and responsibilities.

More about Student Retention Manager jobs
What cities are hiring for Student Retention Manager jobs? Cities with the most Student Retention Manager job openings:
What states have the most Student Retention Manager jobs? States with the most job openings for Student Retention Manager jobs include:
What job categories do people searching Student Retention Manager jobs look for? The top searched job categories for Student Retention Manager jobs are:
Infographic showing various Student Retention Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Student Retention Specialist

PrideStaff

Washington, DC • On-site

$25/hr

Temporary

Re-posted 19 days ago


Job description

Join a dedicated adult education public charter school team to execute high-impact retention and outreach strategies that support adult learner persistence, engagement, and attendance outcomes.
Compensation: $25.00/Hour+ DOE 
Location: Washington, DC (Hybrid) 
Schedule: Monday - Friday, 9:00A - 5:00P
Status: Temporary, through October 2026
Responsibilities:

  • Manage a caseload of adult learners to ensure consistent engagement, conducting one-on-one meetings to assess academic progress and address barriers to success.
  • Maintain an active on-site classroom and common area presence to conduct check-ins, reinforce attendance standards, and support onboarding milestones.
  • Execute high-volume daily outreach via phone, text, and email following an established communication cadence for absences and re-engagement.
  • Document all learner interactions, interventions, and records accurately within Salesforce, LACES, or internal student information systems.
  • Provide administrative support to the admissions team, including document verification, enrollment tracker management, and audit preparation to meet regulatory compliance requirements.
  • Generate and analyze data reports regarding recruitment, enrollment, and attendance trends to refine retention strategies.
  • Design, implement, and evaluate targeted action plans and retention initiatives aligned with institutional performance goals.


Requirements:

  • Bachelor’s degree from an accredited institution or equivalent related field experience.
  • 2–3 years of experience in academic advising, student services, counseling, or school enrollment/retention functions.
  • Strong understanding of the unique challenges faced by adult learners and non-traditional students.
  • Functioning knowledge of DCPS/DCPCS residency guidelines and procedures.
  • Proficiency with Microsoft Office, Google Suite, and CRM platforms like Salesforce (familiarity with LACES or SLED is a plus).
  • Excellent interpersonal, cross-departmental communication, and rapport-building skills with a diverse population.
  • Strong organization and time-management skills to successfully handle tight deadlines under pressure.
  • Ability to travel comfortably around Washington, DC for in-person meetings and operations.
  • Must pass a federal criminal background check.


Benefits:
For more details on PrideStaff's Benefit offerings visit: https://www.pridestaff.com/benefits

Company Description

Our mission:
Consistently provide client experiences focused on what they value most.

At PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right!


PrideStaff logo

About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US