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Student Retention Manager Jobs in Virginia (NOW HIRING)

Centura College

Campus Executive Director

Norfolk, VA · On-site

Proven success managing revenue, P&L, budgeting, and financial performance * Demonstrated history of improving student outcomes (retention, graduation, placement) * Working knowledge of Title IV, ...

Tidewater Tech

Campus Executive Director

Norfolk, VA · On-site

Proven success managing revenue, P&L, budgeting, and financial performance * Demonstrated history of improving student outcomes (retention, graduation, placement) * Working knowledge of Title IV, ...

Radford University

Student Success Advocate

Radford, VA · On-site

$45K/yr

Using a case management model, provide holistic and intrusive support for all PE students, with a focus on early intervention to increase retention and graduation rates. Work directly with at-risk PE ...

ECPI University

Director of Education

Virginia Beach, VA · On-site

$75K - $90K/yr

... retention, graduation rates, and satisfactory student progress. * Oversee the library/learning ... Personal computer skills: proficiency in student data management systems (CampusNexus) and ...

Centura College

Campus Executive Director

Norfolk, VA · On-site

Proven success managing revenue, P&L, budgeting, and financial performance * Demonstrated history of improving student outcomes (retention, graduation, placement) * Working knowledge of Title IV, ...

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Student Retention Manager information

What does a student retention manager do?

A Student Retention Manager is responsible for developing and implementing strategies to help keep students enrolled in an educational institution until they complete their programs. They analyze student data to identify those at risk of dropping out and coordinate support services such as academic advising, mentoring, and counseling. By working closely with faculty, staff, and students, they aim to improve student satisfaction and overall graduation rates. Their role may also include evaluating the effectiveness of retention programs and making recommendations for continuous improvement.

How does a student retention manager typically collaborate with academic departments to support at-risk students?

A Student Retention Manager works closely with academic departments by analyzing student performance data and identifying at-risk individuals. They often coordinate meetings with faculty, academic advisors, and support staff to create targeted intervention plans, such as tutoring or mentoring programs. Regular communication and collaboration ensure that each student's unique challenges are addressed, fostering a supportive environment that helps improve retention rates. This teamwork is essential for proactively addressing issues before they escalate, benefiting both students and the institution.

What are the key skills and qualifications needed to thrive as a student retention manager, and why are they important?

To thrive as a Student Retention Manager, you need expertise in student success strategies, data analysis, and program development, often supported by a bachelor’s or master’s degree in education or a related field. Familiarity with student information systems (SIS), CRM platforms, and retention analytics tools is typically required. Strong interpersonal communication, problem-solving abilities, and cultural sensitivity distinguish top performers in this role. These skills are vital for identifying at-risk students, implementing effective interventions, and supporting institutional goals for student persistence and graduation.

What is the difference between Student Retention Manager vs Academic Advisor?

AspectStudent Retention ManagerAcademic Advisor
Primary FocusDeveloping strategies to improve student retention ratesGuiding students academically and personally to ensure progress
Required CredentialsBachelor's degree; experience in student services or retention programsBachelor's degree; advising certification often preferred
Work EnvironmentHigher education institutions, focusing on retention initiativesColleges and universities, working directly with students
Common UsageRetention programs, student success initiativesAcademic planning, course selection, student support

While both roles aim to support students, the Student Retention Manager focuses on developing and implementing strategies to improve retention rates, whereas the Academic Advisor provides direct academic guidance to students. The roles often collaborate but differ in scope and responsibilities.

What are popular job titles related to Student Retention Manager jobs in Virginia? For Student Retention Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Student Retention Manager jobs in Virginia look for? The top searched job categories for Student Retention Manager jobs in Virginia are:
What cities in Virginia are hiring for Student Retention Manager jobs? Cities in Virginia with the most Student Retention Manager job openings:
Student Retention Manager jobs near you
Infographic showing various Student Retention Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Director of Student Success

Aviation Institute of Maintenance

Norfolk, VA • On-site

$82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Location: 2329 E. Little Creek Road, Norfolk, VA 23518

Salary: Up to $82,000, based on experience, qualifications, and demonstrated success. Candidates with extensive leadership experience in career services, student success, retention, and graduate placement may qualify for compensation at the higher end of the range.

Schedule: Full-time | Some evenings and weekends as needed

Make an Impact on Students' Lives

Are you a higher education leader who is passionate about leading a team in helping students persist, graduate, and launch successful careers?

The Aviation Institute of Maintenance is seeking a Director of Student Success to lead our campus Student Success and Career Services teams. This highly visible leadership role is responsible for creating an exceptional student experience from enrollment through graduation and employment.

You'll lead initiatives that improve student retention, certification readiness, graduation rates, and career placement while developing a high-performing team dedicated to student success.

If you have experience leading teams in higher education, career services, student affairs, academic advising, workforce development, or student success, we'd love to hear from you.

What You'll DoLead Student Success
  • Develop and execute campus-wide retention and persistence strategies.
  • Monitor student attendance, engagement, academic progression, and barriers to completion.
  • Partner with Academic leadership to identify and support at-risk students.
  • Ensure proactive coaching and intervention plans are implemented throughout the student lifecycle.
Drive Student Outcomes
  • Oversee student progress toward FAA certification milestones and graduation.
  • Ensure students remain on track for certification testing and program completion.
  • Monitor graduation requirements and completion metrics.
  • Lead graduation preparation, exit interviews, and transition planning.
Lead Career Services
  • Oversee career coaching, resume development, interview preparation, and job search support.
  • Build relationships with employers and industry partners to expand career opportunities.
  • Monitor placement performance including interviews, offers, employment verification, and graduate outcomes.
  • Guide Career Services staff to achieve placement goals and continuously improve performance.
Develop High-Performing Teams
  • Supervise Student Success and Career Services staff.
  • Coach, mentor, and develop employees through ongoing performance management.
  • Foster a collaborative, student-centered culture focused on accountability and results.
  • Partner closely with Campus Executive Directors, Academic leadership, and Corporate Student Success teams.
Use Data to Improve Results
  • Monitor key performance metrics including:
    • Student retention
    • Certification success
    • Graduation rates
    • Graduate placement
  • Analyze dashboards and reports to identify trends and implement improvement strategies.
  • Ensure compliance with FAA, accreditation, institutional, and regulatory requirements.
Represent Student Success Across Campus
  • Lead New Student Orientation presentations.
  • Coordinate career fairs, employer engagement events, and student success initiatives.
  • Participate in commencement ceremonies and Program Advisory Committee (PAC) meetings.
  • Support onboarding and training of new Student Success team members.
What We're Looking ForRequired
  • Bachelor's degree
  • Minimum 3 years of leadership experience in Career Services, Student Success, Student Affairs, Academic Advising, Higher Education, or Workforce Development
  • Experience leading teams and driving measurable performance outcomes
  • Lead through ambiguity, balancing strategic thinking with hands-on execution while building new processes and driving continuous improvement
  • Strong analytical skills with experience using data to improve student success metrics
  • Excellent communication, coaching, and leadership skills
  • Ability to work in a fast-paced, student-centered environment
Preferred

Experience in one or more of the following:

  • Postsecondary or higher education
  • Technical or vocational education
  • Career college administration
  • Student retention and persistence
  • Graduate placement and employer engagement
  • Career coaching
  • Academic advising
  • Workforce development
Why Join Us?

At Aviation Institute of Maintenance, you'll have the opportunity to make a meaningful impact on students' lives while helping them build rewarding careers in the skilled trades.

We invest in our employees through competitive compensation, professional development, and outstanding benefits.

Our Benefits Include
  • Medical, Dental & Vision Insurance (effective Day One)
  • 401(k) with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Reimbursement
  • Life Insurance
  • Employee Assistance Program
  • Professional growth and leadership development opportunities
Join Our Team

If you're an experienced higher education leader who enjoys developing teams, improving student outcomes, and building meaningful employer partnerships, we'd love to meet you.

Apply today and help shape the future of student success at Aviation Institute of Maintenance.

Apply