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Remote Student Services Jobs in Virginia (NOW HIRING)

SAIC

PCT Remote Pilot Operator

Warrenton, VA · Remote

$40K - $80K/yr

... services for the Federal Aviation Administration (FAA). The RPO plays the role of the pilot and ... RPOs receive voice commands from students, input proper entries into the automated system to ...

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Remote Student Services information

What are Remote Student Services?

Remote Student Services are support resources and programs provided to students virtually, rather than in person. These services may include academic advising, counseling, career guidance, technical support, tutoring, and access to library resources, all delivered over the internet. They are designed to help online or distance learners succeed academically and personally, ensuring they receive the same level of support as on-campus students. Remote Student Services often use video conferencing, chat, email, and online platforms to connect with students.

What are the key skills and qualifications needed to thrive as a remote student services professional, and why are they important?

To thrive as a Remote Student Services professional, you need a background in education, counseling, or a related field, along with experience in student support or advising. Familiarity with learning management systems (LMS), virtual communication platforms, and student information databases is typically required. Strong interpersonal skills, problem-solving abilities, and clear written communication set top performers apart in this role. These skills and tools are crucial for effectively supporting students' academic journeys and ensuring positive outcomes in a virtual environment.

What are some common challenges faced by professionals in remote student services, and how can they be addressed?

Professionals in Remote Student Services often encounter challenges such as building rapport with students virtually, ensuring prompt communication across time zones, and maintaining student engagement without face-to-face interaction. To address these issues, it's helpful to utilize multiple digital communication platforms, set clear response time expectations, and proactively schedule check-ins with students. Collaborating closely with academic advisors, faculty, and technical support teams also ensures that students receive comprehensive assistance and feel supported throughout their remote learning experience.

What is the difference between Remote Student Services vs Remote Academic Advising?

AspectRemote Student ServicesRemote Academic Advising
CredentialsTypically requires a bachelor's degree, customer service skillsRequires a bachelor's degree, knowledge of academic policies
Work EnvironmentRemote, often in educational institutions or student support centersRemote, usually within colleges or universities
Employer & IndustryEducational institutions, student support servicesColleges, universities, academic departments
Search & Comparison IntentPeople comparing roles in student support and servicesIndividuals seeking academic guidance roles

Remote Student Services and Remote Academic Advising both serve students remotely but focus on different areas. Remote Student Services covers a broad range of support functions like enrollment, financial aid, and general student assistance. Remote Academic Advising specifically involves guiding students academically, helping with course selection and degree planning. While they share similar credentials and work environments, their primary functions differ, making each role unique within the educational support ecosystem.

What are the most commonly searched types of Student Services jobs in Virginia?

The most popular types of Student Services jobs in Virginia are:

What are popular job titles related to Remote Student Services jobs in Virginia?

For Remote Student Services jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Student Services jobs in Virginia look for?

The top searched job categories for Remote Student Services jobs in Virginia are:

What cities in Virginia are hiring for Remote Student Services jobs?

Cities in Virginia with the most Remote Student Services job openings:

Remote Student Services jobs near you
Infographic showing various Remote Student Services job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Senior Banner Student Subject Matter Expert (SME)

Higher Digital

Mclean, VA • Remote

$117K/yr

Contractor

Posted 16 days ago

Job description

We are seeking a senior *Ellucian Banner Student functional SME with deep hands-on experience configuring, troubleshooting, and optimizing Banner Student within complex higher education environments.
The consultant will work directly with Student Services, Registrar, and IT stakeholders to assess current Banner configuration, customizations, and business processes, diagnose issues, and recommend practical solutions using delivered Banner functionality wherever possible.
Required Experience & Expertise

  • 10+ years of Banner experience, with deep hands-on functional expertise in Banner Student
  • Extensive experience configuring, troubleshooting, and optimizing Banner Student
  • Strong functional knowledge across areas such as:
    • Student Records and academic history
    • Registration, restrictions, prerequisites, and overrides
    • Curriculum, programs, and catalogue
    • Admissions
    • Grading and academic standing
    • Student status and enrolment processing
  • Ability to evaluate legacy Banner configuration, customizations, and workarounds
  • Ability to translate institutional requirements into Banner configuration, business rules, and functional recommendations
  • Ability to independently lead complex Banner investigations and work directly with functional and IT stakeholders
  • Prior Banner consulting experience strongly preferred

Preferred Experience
Hands-on functional experience with Banner Financial Aid is highly desirable, particularly in areas such as FAFSA/ISIR processing, packaging and awarding, SAP, disbursement, R2T4, aid-year setup, and Title IV processes, but is not required for this role.
About Us
Higher Digital is built for people who want to do meaningful work in an environment free from corporate bureaucracy.

We're a small, experienced, global team helping higher education institutions solve hard problems and turn strategy into action. That means our people get real responsibility, real visibility, and a real voice in what we do.

We trust people to use good judgment and get things done. We share how the company is performing. We talk openly about what's working, what isn't, and what needs to change. Good ideas matter more than titles, and we expect people to challenge us when they see a better way.

We're remote-first and work across the US, UK, Europe, Canada, and beyond. We value flexibility, but flexibility comes with accountability. Clients and teammates need to be able to count on you.

We also genuinely like working together. Cameras are usually on. Conversations wander into football, soccer, baseball, travel, and whatever international rivalry is happening that week. We take the work seriously without taking ourselves too seriously.

Higher Digital moves quickly. Priorities change. People wear more than one hat. There isn't a giant organization waiting to solve every problem for you. If you need layers of process, narrowly defined responsibilities, and lots of permission, this probably isn't your place. If you like autonomy, smart colleagues, transparency, variety, and the opportunity to make a visible difference (for our clients and for the company) you'll probably feel at home here.

We're building Higher Digital together.


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