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Student Retention Manager Jobs (NOW HIRING)

Nebius

Retention Specialist

Student Retention Specialist TripleTen is an EdTech company that designs and runs tech career ... Manage renewal and recurring payment conversations, proactively reaching out to students before ...

Oakmont Education

Retention Specialist

Lorain, OH

Manage students building-wide, with identified retention outcomes; * Facilitate and implement a prescriptive holistic intervention plans; * Work with other staff to ensure students are receiving ...

Oakmont Education

Retention Specialist

Lorain, OH · On-site

Manage students building-wide, with identified retention outcomes; * Facilitate and implement a prescriptive holistic intervention plans; * Work with other staff to ensure students are receiving ...

Oakmont Education LLC

Retention Specialist

Lorain, OH · On-site

Manage students building-wide, with identified retention outcomes; * Facilitate and implement a prescriptive holistic intervention plans; * Work with other staff to ensure students are receiving ...

Oakmont Education

Retention Specialist

Lorain, OH · On-site

Manage students building-wide, with identified retention outcomes; * Facilitate and implement a prescriptive holistic intervention plans; * Work with other staff to ensure students are receiving ...

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Student Retention Manager information

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$23K

$61.4K

$102.5K

How much do student retention manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for student retention manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What does a student retention specialist do?

A student retention specialist develops strategies to improve student engagement and reduce dropout rates. They analyze student data, provide support and counseling, and collaborate with faculty and staff to implement retention programs. Strong communication skills and knowledge of student services are essential for this role.

What is the highest paying job for students?

For students, high-paying jobs often include roles such as software developers, data analysts, or engineering interns, which typically require technical skills and may offer competitive hourly wages or stipends. These positions often require relevant coursework, certifications, or prior experience and are available in technology, finance, and engineering sectors.

What does a Student Retention Manager do?

A Student Retention Manager is responsible for developing and implementing strategies to help keep students enrolled in an educational institution until they complete their programs. They analyze student data to identify those at risk of dropping out and coordinate support services such as academic advising, mentoring, and counseling. By working closely with faculty, staff, and students, they aim to improve student satisfaction and overall graduation rates. Their role may also include evaluating the effectiveness of retention programs and making recommendations for continuous improvement.

How does a Student Retention Manager typically collaborate with academic departments to support at-risk students?

A Student Retention Manager works closely with academic departments by analyzing student performance data and identifying at-risk individuals. They often coordinate meetings with faculty, academic advisors, and support staff to create targeted intervention plans, such as tutoring or mentoring programs. Regular communication and collaboration ensure that each student's unique challenges are addressed, fostering a supportive environment that helps improve retention rates. This teamwork is essential for proactively addressing issues before they escalate, benefiting both students and the institution.

What jobs pay 4000 a week without a degree?

A Student Retention Manager typically earns less than $4,000 weekly, as this role focuses on student engagement and retention strategies. High-paying jobs that can reach $4,000 a week without a degree often include skilled trades like commercial driving, sales positions, real estate agents, or certain entrepreneurial ventures, which rely on experience, certifications, or licenses rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Student Retention Manager, and why are they important?

To thrive as a Student Retention Manager, you need expertise in student success strategies, data analysis, and program development, often supported by a bachelor’s or master’s degree in education or a related field. Familiarity with student information systems (SIS), CRM platforms, and retention analytics tools is typically required. Strong interpersonal communication, problem-solving abilities, and cultural sensitivity distinguish top performers in this role. These skills are vital for identifying at-risk students, implementing effective interventions, and supporting institutional goals for student persistence and graduation.

What are the 4 Ps of retention?

The 4 Ps of retention are Product, Price, Place, and Promotion. In a student retention context, this framework helps identify factors influencing student engagement and persistence, such as the quality of academic programs (Product), affordability (Price), campus environment (Place), and communication strategies (Promotion). Understanding these elements enables Student Retention Managers to develop targeted strategies to improve student success and retention rates.

What is the difference between Student Retention Manager vs Academic Advisor?

AspectStudent Retention ManagerAcademic Advisor
Primary FocusDeveloping strategies to improve student retention ratesGuiding students academically and personally to ensure progress
Required CredentialsBachelor's degree; experience in student services or retention programsBachelor's degree; advising certification often preferred
Work EnvironmentHigher education institutions, focusing on retention initiativesColleges and universities, working directly with students
Common UsageRetention programs, student success initiativesAcademic planning, course selection, student support

While both roles aim to support students, the Student Retention Manager focuses on developing and implementing strategies to improve retention rates, whereas the Academic Advisor provides direct academic guidance to students. The roles often collaborate but differ in scope and responsibilities.

More about Student Retention Manager jobs
What cities are hiring for Student Retention Manager jobs? Cities with the most Student Retention Manager job openings:
What states have the most Student Retention Manager jobs? States with the most job openings for Student Retention Manager jobs include:
What job categories do people searching Student Retention Manager jobs look for? The top searched job categories for Student Retention Manager jobs are:
Student Retention Manager jobs near you
Infographic showing various Student Retention Manager job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 86% Full Time, 5% Part Time, 2% Temporary, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Retention Specialist

Nebius

Remote

Other

Posted 8 days ago

Job description

Student Retention Specialist

TripleTen is an EdTech company that designs and runs tech career learning programs for the US and Latin American markets. We've been doing it for over five years, teaching complete beginners — people with no prior tech background — through cohort-based programs built on our own platform and curriculum, developed in partnership with Nebius AI. Our team is fully remote and globally distributed, and we serve a large, active student base across both regions.

We are looking for a Student Retention Specialist to support students in their learning journey and help them stay committed to their educational goals.

This role is responsible for driving student engagement, retention, and overall satisfaction by building meaningful relationships, identifying potential challenges, and providing proactive support. You will work closely with students to help them stay motivated, overcome obstacles, and successfully achieve their educational goals.

What You Will Do
  • Engage with students through retention-focused calls and chats, addressing refund and cancellation requests with empathy and professionalism.
  • Identify the underlying reasons behind student dissatisfaction and provide personalized solutions to improve their experience and commitment.
  • Manage renewal and recurring payment conversations, proactively reaching out to students before their current term ends to support extensions and continued enrollment.
  • Consistently meet or exceed weekly retention (save rate) and renewal performance goals.
  • Maintain accurate and detailed records of all student interactions within CRM systems.
  • Participate in call reviews, coaching sessions, and continuous development initiatives to enhance performance and student outcomes.
Requirements
  • 1+ years of experience in Retention, Customer Success, Sales, or another customer-facing role.
  • Fluent English communication skills, both written and verbal, as you'll be supporting English-speaking students.
  • Strong empathy, active listening, and relationship-building skills, with a genuine desire to help others succeed.
  • Comfortable working in a target-driven environment and meeting performance goals.
  • Resilient, adaptable, and able to remain calm and solution-oriented during challenging conversations.
  • Experience using CRM platforms to manage customer interactions and maintain accurate records.
What We Can Offer You
  • Clear performance expectations, fast feedback loops, and full ownership of your work and results.
  • Join a mission-driven company helping thousands of people transform their careers through education and technology.
  • A fast-paced environment built on accountability, ownership, and impact—without unnecessary bureaucracy.
  • Enjoy the flexibility of working remotely with a high level of autonomy, trust, and minimal micromanagement.
  • Collaborate with talented professionals from diverse backgrounds across tech, ed-tech, and other industries.
  • Work with platforms like Notion, Miro, Google Workspace, and other digital tools that enable seamless collaboration.
  • Your work will directly contribute to improving student retention, engagement, and long-term success.

Compensation & Schedule

  • Compensation: Fixed monthly salary + performance-based bonus per month.
  • Schedule: Monday to Friday.
  • Working Hours: Approximately 3:00 PM – 12:00 AM CET (8:00 AM – 5:00 PM Colombia time).
  • Work Arrangement: Fully remote.

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