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Student Loan Collection Jobs (NOW HIRING)

Wartburg College

Student Account Specialist

Waverly, IA · On-site

$17.50 - $24/hr

... loans, collection accounts, and past due student accounts. (7%) Serve as the primary back-up for the Student Account Assistant. (5%) Process mail and receipts for payments on student accounts. (2%) ...

Wartburg College

Student Account Specialist

Waverly, IA · On-site

$17.50 - $24/hr

... loans, collection accounts, and past due student accounts. (7%) Serve as the primary back-up for the Student Account Assistant. (5%) Process mail and receipts for payments on student accounts. (2%) ...

Davidson College

Collection Specialist

Davidson, NC · On-site

$17 - $23.25/hr

Prepare loan agreements, condition reports, shipping documentation, and insurance records. * Facilitate faculty, student, scholar, and researcher access to the collection. * Research & Special ...

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How much do student loan collection jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for student loan collection in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $24.76 per hour, depending on experience, location, and employer.

What is a student loan collector?

Student loan collectors are professionals or agencies responsible for recovering overdue payments on student loans. They contact borrowers who have fallen behind on their payments to negotiate repayment plans, collect debts, and provide information about options like deferment or forbearance. Their goal is to help borrowers resolve their delinquency while ensuring the lender receives the money owed. Student loan collectors must follow regulations set by laws such as the Fair Debt Collection Practices Act to protect borrowers' rights.

What are the key skills and qualifications needed to thrive as a student loan collector?

To thrive as a Student Loan Collector, you need strong negotiation, problem-solving, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential for tracking accounts and ensuring legal adherence. Excellent communication, empathy, and resilience help build rapport with borrowers and handle challenging conversations. These skills are crucial for recovering payments effectively while maintaining positive client relationships and adhering to industry regulations.

What are some common challenges faced by professionals in student loan collection, and how can they be addressed?

Professionals in student loan collection often encounter challenges such as communicating with borrowers who may be experiencing financial hardship or reluctance to engage. Navigating sensitive conversations while maintaining compliance with federal and state regulations requires empathy, patience, and strong negotiation skills. Building rapport and offering solutions like repayment plans or loan rehabilitation can help achieve successful outcomes. Ongoing training and support from supervisors also play a key role in overcoming these challenges.

What is the difference between Student Loan Collection vs Student Loan Officer?

AspectStudent Loan CollectionStudent Loan Officer
CredentialsTypically requires collections or debt recovery experience, sometimes a high school diploma or equivalentRequires a bachelor's degree, often in finance, business, or related fields
Work EnvironmentCollections agencies, financial institutions, or government agenciesFinancial institutions, banks, or loan servicing companies
Primary ResponsibilitiesRecovering overdue student loan payments, contacting delinquent borrowersAssisting borrowers with loan options, processing applications, and managing accounts

While both roles involve working with student loans, Student Loan Collection focuses on recovering overdue payments, often in a debt recovery setting. Student Loan Officers typically assist borrowers with loan management and repayment options. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the student loan industry.

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What are the most commonly searched types of Student Loan Collection jobs?

The most popular types of Student Loan Collection jobs are:

What states have the most Student Loan Collection jobs?

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What job categories do people searching Student Loan Collection jobs look for?

The top searched job categories for Student Loan Collection jobs are:

Student Loan Collection jobs near you
Infographic showing various Student Loan Collection job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 51% Full Time, 44% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $46,815 per year, or $22.5 per hour.

Student Account Specialist

Waverly, IA • On-site

Wartburg College
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Wartburg Collegeexternal

$17.50 - $24/hr

Full-time, Contractor

Re-posted 20 hours ago

Job description

WARTBURG COLLEGE
Title of Position - Student Account Specialist
Function of Position:
Responsible to the Director of Student Accounts for the preparation of and processing of student account information including charges, receipts, in-house student loans, monthly statements, collections, due diligence, and auditing of reports. This is a full-time, twelve-month position.
Principal Duties and Responsibilities:
Access administrative systems for the Business Office and Financial Aid Office to assist students, families, faculty, and staff with the following (35%):
  • explain account information
  • research and resolve account questions
  • process receipts and transactions accurately and timely
  • assist with monthly payment plan questions, cancellations, and rebalances

Responsible for the following related to student accounts (35%):
  • coordinate and generate charges/adjustments with other departments (such as Residential Life, Dining Services, Financial Aid, Registrar Office, and faculty/staff)
  • assess monthly finance charges
  • prepare monthly statements for current and prior students

Coordinate and execute collections and due diligence on in-house loans, tuition accounts, and other accounts. (10%)
Negotiate repayment terms for loans, collection accounts, and past due student accounts. (7%)
Serve as the primary back-up for the Student Account Assistant. (5%)
Process mail and receipts for payments on student accounts. (2%)
Assist with the annual audit. (2%)
Participate in on-going process improvements and document processes related to job duties (2%).
Perform other related duties as assigned. (2%)
Supervision:
Employee is expected to proactively communicate and collaborate with Business Office and Financial Aid staff and other campus partners. Employee is expected to demonstrate initiative and pursue completion of all objectives, planning and prioritizing their own work and resolving unusual cases in consultation with their supervisor.
Minimum Qualifications:
Bachelor's degree in business/accounting or 4 years of equivalent experience. Requires knowledge of Microsoft Office environment; strong Excel skills; accounting knowledge and strong commitment to customer service.
Application Procedure:
Please upload the following by selecting the "Apply for this Position" below:
1) resume
2) a letter of interest including a statement regarding qualities within the context of the Wartburg College mission
3) contact information for three references
See www.wartburg.edu for further information about the college and the city of Waverly. Screening begins immediately and continues until position is filled.
Wartburg College
Founded in 1852, Wartburg College is a selective four-year liberal arts college of the Lutheran Church (ELCA), nationally recognized for community engagement. The college offers more than 50 academic majors and pre-professional and certificate programs leading to the bachelor's degree. The college is located in Waverly, Iowa, a growing community of more than 10,000 residents. As part of the Cedar Valley metro area (near Waterloo and Cedar Falls), Waverly has an abundance of cultural, musical, and recreational opportunities. Major Midwest metropolitan areas within driving distance include Des Moines, Iowa (2.5 hours); Minneapolis/St. Paul, Minn. (3 hours); Madison, Wis. (3.5 hours); Rochester, Minn. (2 hours); Chicago (5 hours); and Omaha, Neb. (4 hours).

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