United Collection Bureau Jobs (NOW HIRING)

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
Are you ready to shape the future of enterprise technology at FTB? The Enterprise Accounting Systems Bureau is seeking an enthusiastic, forward thinking leader to serve as our next Assistant Bureau Director (IT Manager II).
As the Assistant Bureau Director, in this high-visibility leadership position, you will play a pivotal role in shaping the strategic direction, strength, and effectiveness of several mission critical enterprise IT programs. You will partner closely with the Bureau Director and senior leadership to establish long range objectives, guide enterprise technology planning, and ensure our systems continue to meet FTB's evolving business needs.
In this role, you will oversee multiple IT Manager I led sections and provide leadership across the Software Engineering domain. With focus on FTB's Intake and Non-Tax Collection systems, you will oversee all phases of the software development lifecycle to ensure technical solutions meet FTB's operational needs. You will also sponsor high impact enterprise projects, ensuring they are well aligned with strategic goals, delivered efficiently, and supported by robust business analysis and technical insight. In addition, you will foster an environment that emphasizes collaboration, innovation, professional growth, and excellence.
Serving in this role, you will have a unique opportunity to influence enterprise level technology direction, strengthen organizational performance, and deliver impactful IT solutions that directly support FTB's mission and ongoing success.
Additional positions may become available (RPA 2627-00285).
Please complete this optional survey letting us know how you heard about this position by clicking here .
You will find additional information about the job in the Duty Statement .
Working Conditions

• Interviews will be conducted in person .

• This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.

• This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future.

About the Technology Services Division (TSD)
The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB .
Learn more about other FTB technical roles at this FTB microsite . Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step-by-step instructions to apply , or contact us at IT.Recruit@ftb.ca.gov . Please include the job control (JC) number and the position title in the subject line.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY MANAGER II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-529645
Position #(s):
564-240-1406-XXX
Working Title:
Assistant Bureau Director
Classification:
INFORMATION TECHNOLOGY MANAGER II $11,388.00 - $13,842.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.
Department Website: http://www.ftb.ca.gov
Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify .
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/4/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Franchise Tax Board
Classification and Hiring Unit
Attn: Mandy Fithian / IT Workforce
P.O. Box 550
Sacramento , CA 95812-0550
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Franchise Tax Board
Classification and Hiring Unit
Attn: Mandy Fithian / IT Worforce
9646 Butterfield Way
Sacramento , CA 95827
Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A cover letter is required and must be included.
• Other - Required : If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
• Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement:
  Describe your relevant work experience and provide examples that clearly demonstrate your ability to perform the duties outlined in the Desirable Qualifications.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

• Proven skill in building and maintaining strong relationships with executive leadership, business partners, and technology teams to align IT strategies with organizational goals and enterprise priorities
• Strong leader with an enterprise perspective, able to collaborate across organizational lines to get work done, break down silos, and support shared outcomes
• Demonstrated ability to make well reasoned, timely decisions in complex or high pressure situations, incorporating diverse perspectives, clarifying requirements, and ensuring alignment with organizational priorities
• Skilled at facilitating consensus, escalating appropriately when needed, and confidently determining a path forward when information is incomplete or rapidly evolving
• Skilled change agent who can effectively lead and motivate staff through organizational change, adapting leadership styles to meet evolving situations and guide teams through uncertainty
• Experience planning and coordinating complex, cross functional workloads, ensuring tasks are completed accurately, on time, and within budget
• Ability to adapt to shifting priorities, changing technologies, and evolving organizational needs, while maintaining a proactive approach to staying current with industry trends and their relevance to FTB's strategic goals
• Demonstrated expertise identifying, mitigating, and managing risks
• Applied knowledge of software development and architectural best practices related to reliability, scalability, accessibility, and performance
• Demonstrated performance encouraging positive relationships, creating high job satisfaction, showing understanding, and being both trusting and supportive
• Involvement in a diversity of activities, program areas, and/or positions that have provided you with a greater understanding and appreciation for the broad