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United Collection Bureau Jobs (NOW HIRING)

FARM BUREAU BANK

Relationship Manager (Reno, NV)

Reno, NV · On-site

$68K - $75K/yr

Why Us? The Farm Bureau Bank team is rooted in service, strong relationships, and meaningful ... United States. Beyond traditional banking, we cultivate lasting partnerships, nurture growth, and ...

U.S. Courts

United States Probation Officer

Durant, OK · On-site +1

$51K - $116K/yr

Schedule and conduct drug use detection tests and DNA collection of offenders/defendants, following ... S. Parole Commission, Bureau of Prisons, law enforcement, treatment agencies, and attorneys ...

Bureau of Labor Statistics

Economist

New York, NY · On-site +1

$72K - $94K/yr

Summary The Bureau of Labor Statistics (BLS) measures labor market activity, working conditions ... Plans, schedules, and conducts data collection assignments using fairly complex economic or ...

United Health Services

Trauma Registrar

Johnson City, NY · On-site

$21.31 - $30.90/hr

... United Health Services trauma program into the trauma registry. This collection is done through ... Bureau of EMS for inclusion in the New York State Trauma Registry and the ACS Trauma Quality ...

Amentum

Bomb SME/Ordnance Tech

Socorro, NM · On-site

$38.51 - $43.54/hr

Bureau of Alcohol Tobacco and Firearm background check (Subject to the Lautenberg Amendment to the ... United States military or veteran status, color, religion, creed, marital or domestic partner ...

Amentum

Bomb SME/Ordnance Tech

Socorro, NM · On-site

$38.51 - $43.54/hr

Bureau of Alcohol Tobacco and Firearm background check (Subject to the Lautenberg Amendment to the ... United States military or veteran status, color, religion, creed, marital or domestic partner ...

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How much do united collection bureau jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for united collection bureau in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What does the United Collection Bureau do?

The United Collection Bureau is a debt collection agency that specializes in recovering unpaid accounts for businesses. Employees in this role typically handle phone calls, correspondence, and use collection software to pursue overdue payments while complying with relevant laws and regulations.

What are some common challenges faced by debt collectors at United Collection Bureau, and how can new employees prepare for them?

Debt collectors at United Collection Bureau often encounter challenges such as handling difficult or emotional conversations with customers, meeting performance targets, and navigating strict compliance regulations. New employees can prepare by developing strong communication and negotiation skills, familiarizing themselves with relevant laws like the Fair Debt Collection Practices Act (FDCPA), and seeking guidance from experienced team members. The company typically provides structured training and ongoing support to help team members overcome these challenges and succeed in the role.

What is the difference between United Collection Bureau vs Debt Collector?

AspectUnited Collection BureauDebt Collector
CredentialsTypically no specific certifications requiredOften requires knowledge of debt collection laws, some certifications optional
Work EnvironmentOffice-based, corporate settingOffice or field, depending on role
Employer & IndustryCollections agency, financial servicesVarious, including third-party agencies and creditors
Search & Comparison IntentUnderstanding company-specific collections processesComparing collection roles and responsibilities

United Collection Bureau is a large, established collections agency focusing on debt recovery for clients, often employing specialized collection processes. Debt collectors are individual professionals working either for agencies or directly for creditors, often with similar responsibilities but varying in certifications and work settings. The main difference lies in United Collection Bureau being a company, while debt collector refers to the role performed by individuals in the industry.

What kinds of jobs are at United Collection Bureau?

United Collection Bureau offers a variety of jobs including debt collection specialists, customer service representatives, administrative staff, and management roles. These positions often require strong communication skills, attention to detail, and familiarity with collection software or tools. Employment may involve full-time or part-time schedules in office or remote environments.

What are the key skills and qualifications needed to thrive as a collections agent at United Collection Bureau?

To thrive as a Collections Agent, you need strong negotiation skills, knowledge of debt collection practices, and typically a high school diploma or equivalent. Familiarity with collections management software, call center systems, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent communication, problem-solving, and resilience help agents build rapport with debtors and handle challenging conversations. These skills are vital to maximize successful recoveries while maintaining compliance and positive customer relations.

What is United Collection Bureau?

United Collection Bureau (UCB) is a company that specializes in accounts receivable management and debt collection services. They work on behalf of creditors, such as banks, healthcare providers, and government agencies, to recover outstanding debts from consumers. UCB contacts individuals via phone, mail, or electronic communication to arrange payment plans or resolve unpaid accounts. The company also provides customer service and support throughout the debt resolution process.
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United Collection Bureau jobs near you
Infographic showing various United Collection Bureau job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 89% In-person, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Toledo EOV Patient Representative

United Collection Bureau Inc

Toledo, OH • On-site

$17.25 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

United Collection Bureau rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

289th of 485 rated business services

Job description

Description:

Remote Patient Customer Service Representative

*** Only Candidates residing in the states of Florida, Texas, Ohio, Tennessee, North Carolina, South Carolina, Louisiana, Illinois, and West Virginia,

Full-time (Paid Training) .50 increase @ 30 and 90 days after completion of training

Monday - Friday Must have open availability between the hours of 9am-8pm EST

$15-$16 per hour+ MONTHLY AND QUARTERLY BONUS INCENTIVES

YOU MUST HAVE YOUR OWN EQUIPMENT

Our Company

Come Join our Team of experts

United Collection Bureau Inc. is a national firm providing accounts receivable management services to healthcare facilities, financial services, businesses, and government entities. We know how important a team of experts having is to our clients, and we believe our people are the key to success. UCB has created a successful culture by creating a fun place to work, hands-on computer based training, and generous benefit programs.

We are seeking a highly motivated and passionate Customer Service Representative to join our team.

Job duties:

  • Manage high volume of incoming calls in a timely, professional manner using the patient’s first ethic
  • Handle incoming patient’s telephone calls in a professional and courteous manner.
  • Resolve patients inquiries with accuracy, efficiency, and quality
  • De-escalate situations involving dissatisfied patients, while offering patient assistance and support.
  • Use questioning and listening skills that support effective telephone communications.
  • Access patient account information via computer software and make necessary updates as needed.
  • Document call details accurately and utilize the appropriate standard note format
  • Meet and exceed personal and department objectives and metrics

Position Qualifications

  • High school diploma or equivalent required
  • Previous experience in customer service and healthcare call center preferred
  • Knowledge of medical terminology
  • Strong verbal communication and active listing skills
  • Proficiency in problem –solving
  • Strong customer service skills and ability to stay calm under pressure
  • Comfortable working in a fast-paced, multitasking environment

Benefits and perks for You!

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Work Location: Remote

If you are a great communicator, compassionate, enjoy a fast-paced work environment, and value being part of a team that makes a difference, you may be the right person for the position! Apply today!

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Work Location: Remote

Requirements:


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