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Student Loan Collection Jobs in Minnesota (NOW HIRING)

Ampact

Recovery Project Coordinator

Anoka, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Northfield, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Winona, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Worthington, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Albert Lea, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Rochester, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Shakopee, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Albert Lea, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Minneapolis, MN

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Shakopee, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Northfield, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Anoka, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Northfield, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Winona, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Shakopee, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Rochester, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Anoka, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

Ampact

Recovery Project Coordinator

Winona, MN · On-site

$16.24/hr

Facilitating research and data collection * Leading focus groups * Advancing health campaigns ... Federal student loan forbearance (payment pause) and interest repayment * Time accrual toward the ...

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All JobsStudent Loan Collection JobsStudent Loan Collection Jobs in Minnesota

Student Loan Collection information

See Minnesota salary details

$9

$24

$79

How much do student loan collection jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for student loan collection in Minnesota is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.79 per hour, depending on experience, location, and employer.

What is a student loan collector?

Student loan collectors are professionals or agencies responsible for recovering overdue payments on student loans. They contact borrowers who have fallen behind on their payments to negotiate repayment plans, collect debts, and provide information about options like deferment or forbearance. Their goal is to help borrowers resolve their delinquency while ensuring the lender receives the money owed. Student loan collectors must follow regulations set by laws such as the Fair Debt Collection Practices Act to protect borrowers' rights.

What are the key skills and qualifications needed to thrive as a student loan collector?

To thrive as a Student Loan Collector, you need strong negotiation, problem-solving, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential for tracking accounts and ensuring legal adherence. Excellent communication, empathy, and resilience help build rapport with borrowers and handle challenging conversations. These skills are crucial for recovering payments effectively while maintaining positive client relationships and adhering to industry regulations.

What are some common challenges faced by professionals in student loan collection, and how can they be addressed?

Professionals in student loan collection often encounter challenges such as communicating with borrowers who may be experiencing financial hardship or reluctance to engage. Navigating sensitive conversations while maintaining compliance with federal and state regulations requires empathy, patience, and strong negotiation skills. Building rapport and offering solutions like repayment plans or loan rehabilitation can help achieve successful outcomes. Ongoing training and support from supervisors also play a key role in overcoming these challenges.

What is the difference between Student Loan Collection vs Student Loan Officer?

AspectStudent Loan CollectionStudent Loan Officer
CredentialsTypically requires collections or debt recovery experience, sometimes a high school diploma or equivalentRequires a bachelor's degree, often in finance, business, or related fields
Work EnvironmentCollections agencies, financial institutions, or government agenciesFinancial institutions, banks, or loan servicing companies
Primary ResponsibilitiesRecovering overdue student loan payments, contacting delinquent borrowersAssisting borrowers with loan options, processing applications, and managing accounts

While both roles involve working with student loans, Student Loan Collection focuses on recovering overdue payments, often in a debt recovery setting. Student Loan Officers typically assist borrowers with loan management and repayment options. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the student loan industry.

What are popular job titles related to Student Loan Collection jobs in Minnesota?

For Student Loan Collection jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Student Loan Collection jobs in Minnesota look for?

The top searched job categories for Student Loan Collection jobs in Minnesota are:

Student Loan Collection jobs near you
Infographic showing various Student Loan Collection job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,821 per year, or $24.9 per hour.

Director of Student Financial Services

Gustavus Adolphus College

Saint Peter, MN • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Gustavus Adolphus College rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

265th of 629 rated colleges and universities

Job description

Description
JOB SUMMARY: The Director of Student Financial Services leads the Student Accounts function within the Financial Aid and Student Accounts office at Gustavus Adolphus College. The office operates as an integrated unit under the Dean of Financial Aid, with clear functional ownership: the Dean and two Associate Deans of Financial Aid manage all student-facing financial aid advising, program compliance, and award administration; the Director owns Student Accounts operations, billing compliance, and the accurate, timely processing of charges and disbursements.
The Director manages a two-person Student Accounts team alongside an Associate or Assistant Director of Student Accounts, maintains close operational partnership with the Dean's office, and develops sufficient working knowledge of financial aid processes to coordinate disbursements, reconcile aid against billing, and support smooth office operations-without advising students on aid eligibility, awards, or financial aid compliance matters.
Employment Type: Full-Time (1.0 FTE), Exempt (Salaried), Benefits-Eligible
Salary Range: $65,000-80,000 annually
How to apply: Continue here or visit https://gustavus.edu/jobs/ to complete the online application and submit a resume and cover letter. Applications will be reviewed on a rolling basis.
MAIN RESPONSIBILITIES:
Student Accounts Leadership & Operations
  • Provide strategic direction and hands-on operational management of all Student Accounts functions, including billing, payment processing, account resolution, collections, and disbursement.
  • Hold final accountability for the integrity of the accounts receivable system and all associated data.
  • Oversee timely and accurate generation of tuition, room, meal plan, and other charges in coordination with the Registrar's Office, Residential Life, and Finance.
  • Administer payment plans and maintain vendor relationships for payment plan services, alternative loans, and student health insurance.
  • Oversee the online payment gateway and ensure monthly reconciliation of all affected general ledger accounts.
  • Review delinquent accounts and make recommendations to the Controller regarding write-offs and collection procedures.
  • Ensure compliance with all federal and state regulations affecting student billing, disbursement, and account disclosures.
  • Prepare all Student Accounts work papers for the annual institutional audit.
  • Ensure timely preparation and submission of all 1098-T forms in compliance with federal tax regulations.
  • Provide budget projections, account analyses, and reports as requested by the Controller and/or the Dean.

Student Accounts Service
  • Serve as the senior service contact for students and families with questions about their bill, account balance, payment options, payment plans, and financial holds.
  • Resolve complex or escalated Student Accounts issues that cannot be addressed by the Associate/Assistant Director.
  • Ensure students with financial aid questions are directed promptly and courteously to the appropriate Associate Dean of Financial Aid.
  • Ensure consistent, professional service standards across the Student Accounts team.

Financial Aid Coordination
  • Serve as the operational partner to the Dean's office for financial aid disbursement: coordinate timing, posting, and reconciliation of federal, state, and institutional aid to student accounts.
  • Maintain working knowledge of financial aid award types, disbursement timelines, and how aid applies to student account balances-sufficient to ensure accurate billing and to identify and resolve discrepancies in coordination with the Dean's office.
  • Collaborate with the Dean's office on communication to students about billing deadlines, payment requirements, and the impact of aid changes on account balances.
  • Participate in joint planning with the Dean's office on enrollment-related financial processes, system integrations, and policy changes that affect both Financial Aid and Student Accounts.
  • Escalate financial aid eligibility questions, compliance matters, and award-level decisions to the Dean; do not advise students independently on financial aid matters.

Technology & Systems
  • Lead selection, implementation, and operational direction of Student Accounts technology, including Ellucian Colleague, Perceptive Content, and the online payment gateway.
  • Partner with the AIS team and the Dean's office on system upgrades and integrations that affect both Financial Aid and Student Accounts.
  • Identify and implement technology and process improvements that enhance billing accuracy and the student accounts experience.

Staff Partnership & Cross-Training
  • Directly supervise the Associate/Assistant Director of Student Accounts, including hiring, onboarding, coaching, and annual performance reviews.
  • Establish and maintain a cross-training program so that both Student Accounts staff members can independently manage all critical office functions during the other's absence.
  • Maintain personal working proficiency in all Student Accounts functions to provide full operational coverage when the other staff member is unavailable.
  • Foster a collaborative, accountable, and student-centered team culture within the Student Accounts office.

Institutional Collaboration
  • Build and maintain effective working relationships with the Registrar, Residential Life, Finance, Admissions, Retention, Graduate Studies, and Advancement offices.
  • Serve as the Student Accounts representative on institutional committees and in Enrollment Management initiatives as relevant.
  • Represent Gustavus at relevant professional development events and regulatory training.

Prerequisites
MINIMUM QUALIFICATIONS:
  • Bachelor's degree in finance, business, accounting, higher education administration, or a related field.
  • Minimum of three years of managerial experience in a higher education student accounts office, OR five or more years of progressively responsible student accounts experience in higher education.
  • Demonstrated knowledge of student billing practices, accounts receivable management, and applicable federal and state billing regulations.
  • Working familiarity with financial aid disbursement processes and how aid interacts with student account balances.
  • Experience with university ERP systems and related technology platforms.
  • Strong written and verbal communication skills; ability to explain billing and account information clearly to students and families.
  • Ability to manage competing priorities and work effectively in a small, collaborative office environment.
  • Ability to handle sensitive financial and personal situations with discretion and professionalism.

PREFERRED QUALIFICATIONS:
  • Master's degree in a relevant field.
  • Five or more years of supervisory experience in higher education student accounts or financial services.
  • Experience with Ellucian Colleague, Perceptive Content, Slate, or similar enterprise platforms.
  • Experience working in an integrated Financial Aid and Student Accounts office structure.
  • Active participation in NACUBO, MASFAA, or related professional associations.

Work Environment
This is a full-time, exempt, primarily office-based position. Occasional evening or weekend work may be required during peak periods, including the start of term, billing cycles, and registration deadlines.
Gustavus offers competitive and comprehensive benefits which include:
  • Medical insurance (which includes access to Nice Healthcare) as well as dental, vision, and life insurance
  • Workplace accommodations for physical or mental health concerns
  • Onsite health services
  • Free parking, exercise classes, and use of library and athletic facilities
  • Paid parental leave
  • Employer contribution to retirement savings plan (after one year of employment)
  • Tuition scholarships for dependents
  • Tuition benefit plan for employees and spouse
  • 13 paid Holidays + generous PTO plan

Gustavus Adolphus College does not discriminate on the basis of race, color, national origin, ancestry, sex, disability, religion, age, sexual orientation, gender identity, or veteran status in its education or employment programs or activities.
Gustavus Adolphus College is one of the nation's leading private liberal arts colleges serving approximately 1,800 students. The College aspires to be a community of persons from diverse backgrounds who respect and affirm the dignity of all people. Known for its strong science, writing, music, athletics, study-away, and service-learning programs, Gustavus is located on a scenic 340-acre hill in St. Peter, Minnesota only one hour southwest of the Twin Cities.
Contact
Mark Bauer | mdbauer@gustavus.edu | 507-933-7687
Posted: Tue Aug 4, 2026

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