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Student Loan Collection Jobs in Florida (NOW HIRING)

FINANCIAL AFFAIRS ASSOCIATE III

Tampa, FL · On-site

$17.95 - $18.49/hr

This position will work within the loan services sector of Student Account Services. Typical duties will include the following: * Process tuition payments from collection agencies on Banner (works ...

Utilities Director

Davie, FL · On-site

$159K - $198K/yr

... wastewater collection and treatment, reclaimed water systems, and other key utilities support ... Student Loan Forgiveness Program -Under the U.S Department of Education's Public Service Loan ...

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Student Loan Collection information

See Florida salary details

$8

$20

$64

How much do student loan collection jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for student loan collection in Florida is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $12.06 and $17.04 per hour, depending on experience, location, and employer.

What is a student loan collector?

Student loan collectors are professionals or agencies responsible for recovering overdue payments on student loans. They contact borrowers who have fallen behind on their payments to negotiate repayment plans, collect debts, and provide information about options like deferment or forbearance. Their goal is to help borrowers resolve their delinquency while ensuring the lender receives the money owed. Student loan collectors must follow regulations set by laws such as the Fair Debt Collection Practices Act to protect borrowers' rights.

What are the key skills and qualifications needed to thrive as a student loan collector?

To thrive as a Student Loan Collector, you need strong negotiation, problem-solving, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential for tracking accounts and ensuring legal adherence. Excellent communication, empathy, and resilience help build rapport with borrowers and handle challenging conversations. These skills are crucial for recovering payments effectively while maintaining positive client relationships and adhering to industry regulations.

What are some common challenges faced by professionals in student loan collection, and how can they be addressed?

Professionals in student loan collection often encounter challenges such as communicating with borrowers who may be experiencing financial hardship or reluctance to engage. Navigating sensitive conversations while maintaining compliance with federal and state regulations requires empathy, patience, and strong negotiation skills. Building rapport and offering solutions like repayment plans or loan rehabilitation can help achieve successful outcomes. Ongoing training and support from supervisors also play a key role in overcoming these challenges.

What is the difference between Student Loan Collection vs Student Loan Officer?

AspectStudent Loan CollectionStudent Loan Officer
CredentialsTypically requires collections or debt recovery experience, sometimes a high school diploma or equivalentRequires a bachelor's degree, often in finance, business, or related fields
Work EnvironmentCollections agencies, financial institutions, or government agenciesFinancial institutions, banks, or loan servicing companies
Primary ResponsibilitiesRecovering overdue student loan payments, contacting delinquent borrowersAssisting borrowers with loan options, processing applications, and managing accounts

While both roles involve working with student loans, Student Loan Collection focuses on recovering overdue payments, often in a debt recovery setting. Student Loan Officers typically assist borrowers with loan management and repayment options. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the student loan industry.

What are the most commonly searched types of Student Loan Collection jobs in Florida?

The most popular types of Student Loan Collection jobs in Florida are:

What are popular job titles related to Student Loan Collection jobs in Florida?

For Student Loan Collection jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Student Loan Collection jobs in Florida look for?

The top searched job categories for Student Loan Collection jobs in Florida are:

What cities in Florida are hiring for Student Loan Collection jobs?

Cities in Florida with the most Student Loan Collection job openings:

Infographic showing various Student Loan Collection job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,486 per year, or $20.4 per hour.

Student Account Specialist I, Collections

University of Florida

Gainesville, FL • On-site

$19.16 - $22/hr

Full-time

Re-posted 23 days ago


University Of Florida rating

7.2

Company rating: 7.2 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

390th of 629 rated colleges and universities


Job description

Student Account Specialist I, Collections
Job no: 540575
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Academic Advising/Support, Office/Administrative/Fiscal Support, Student Services, Veteran's Preference Eligible
Department:64801000 - FA-UNIVERSITY BURSAR-ADMIN
Classification Title:
Student Account Specialist I
Classification Minimum Requirements:
A bachelor's degree, or an equivalent combination of education and experience.
Job Description:
This position within the University Bursar is located in the CFO Division. The primary focus of this position is to assist with collection efforts for students who have become delinquent on loans administered by the University. Counsels borrowers about potential deferment, cancellation, and forbearance options. Submits economic hardship, deferment, or forbearance requests to the Accounting Manager for approval. Coordinates submission of student loan accounts to collection agencies. Assists with collection efforts prior to sending to collection agencies. Assists with timely placement to collection agencies, monitoring collection agency activity, and reviewing monthly payment processing. Provides account documentation when requested by collection agencies. Communicates with currently enrolled students with past due accounts receivable balances to enlist the student in a payment plan or to otherwise collect on the balance due. Monitors student holds to ensure service indicators are preventing students from progressing in their education without settling past due accounts. Creates proactive student communication to increase student retention while minimizing balances past due. Respond to student inquiries regarding credit bureau, delinquent status, academic transcript requests, or other disputes. Counsels' students and borrowers with financial holds about available options. Provides supporting documentation on charges, loans, and payments to outside agencies as appropriate. Assists current university or State of Florida employees to pay past due accounts via payroll deductions or the state wage withholding program. Performs all other duties as required.
Expected Salary:
$19.16 - $22.00 per hour
Preferred:
Ability to plan, organize, and coordinate files, records, and work assignments.
Ability to effectively communicate verbally and in writing.
Ability to establish and maintain effective working relationships with others.
Ability to work independently and as a team.
Ability to utilize problem-solving techniques
Experience with MS Word and Excel
Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
Special Instructions to Applicants:
In order to be considered, you must upload your cover letter and resume.
This position is eligible for Veteran's preference. If you are claiming Veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
This requisition has been reposted. Previous applicants are still under consideration and need not reapply.
Health Assessment Required:No
Advertised: 14 Jul 2026 Eastern Daylight Time
Applications close: 11 Sep 2026 Eastern Daylight Time
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About University of Florida

Sourced by ZipRecruiter

The University of Florida is one of the top ranked public universities in the United States (ranked top 5 amongst public universities in 2023 US news and world report). It is one of only a few comprehensive universities, having medical, veterinary, dental, nursing, public health, and engineering disciplines all co-localized on the same, contiguous campus to facilitate interdisciplinary collaboration. Gainesville is located in the northern region of Florida, within 1-1.5 hours of each coast, and just 1.5-2 hours to Orlando and Tampa. It is a small to medium-sized city with a low cost of living, excellent public and private schools, and southern hospitality. While Gainesville is widely recognized as the home of the Gators, it is quickly becoming known as a center for innovation and a place with a lifestyle that's comfortable for families, yet attractive for young professionals.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Gainesville, FL, US

Year founded

1853