Regional Manager - Must Have Student Housing Experience
About University PartnersUniversity Partners is one of the fastest-growing owner-operators in student housing, committed to creating communities where students thrive. With a collaborative, innovative, and values-driven culture, we empower our teams to make an impact every day.
This Regional Manager role will oversee a portfolio of approximately 4,000 beds across multiple Class A student housing markets. It's a unique opportunity to drive performance in competitive, high-profile leasing environments while mentoring Community Managers and helping shape the future of our growing organization.
Join UsIf you're a proven leader who thrives in a fast-paced environment, excels in competitive Class A student housing markets, and is passionate about building exceptional student living experiences, we'd love to connect.
Position SummaryThe Regional Manager oversees operating results for a regional portfolio of ~4,000 beds across multiple Class A student housing markets while providing leadership and guidance to Community Managers. This role is central to the success of our communities-driving performance, mentoring leaders, ensuring compliance, and aligning operations to achieve budgeted revenue growth while maintaining expenses in line with operating and capital budgets.
Core ResponsibilitiesLeadership & People Development- Demonstrates highest standards of personal and professional integrity, adheres to company policies and procedures, and complies with applicable laws, government rules and regulations.
- Continuously develops Community Managers by providing feedback and opportunities for growth. Specific responsibilities include training and coaching, providing daily work direction, scheduling, performing evaluations, hiring, and salary administration.
- Serves as a visible, hands-on leader and sounding board for Community Managers; actively follows up to ensure execution and accountability.
- Provides ongoing support for Community Managers on operational and personnel issues.
Operational & Financial Oversight- Works with the Regional Vice President to obtain and implement corporate/management directives relative to policies and procedures.
- Reviews monthly budget variance reports and addresses issues that escalate to management.
- Reviews and approves invoices, vendor bids, and contracts over $1,000.
- Recommends large expense items from the repair and maintenance budget; coordinates capital expenditures with the Regional Vice President.
- Monitors maintenance operations to ensure efficient and effective customer service, curb appeal, budget decisions, and guidelines for assigned properties.
Leasing, Marketing & Market Engagement- Provides management guidance to Community Managers on leasing and marketing.
- Conducts bi-weekly meetings to strategize and recommend leasing/marketing changes based on the budget comparison report and competitor site visits.
- Leads strategies in highly competitive leasing environments to maintain occupancy and drive performance in Class A markets.
- Continually stays current with market conditions and trends through research and analysis.
- Visits the market regularly to meet with universities as well as competitors.
Property Oversight- Visits properties on a regular basis for inspections.
- Coordinates with Community Managers to ensure compliance, performance, and resident satisfaction.
- Other duties as assigned.
Supervisory Responsibility- Directly supervises Community Managers.
Qualifications- Bachelor's degree (B.A.) from a four-year college or university or equivalent professional knowledge/work experience.
- Minimum 2 years as a Regional Manager in owner and/or operator student housing real estate and 5-10 years of prior professional experience in community management within a student housing environment.
- Intermediate skills in Microsoft Word, Excel, Outlook, and PowerPoint preferred.
- Intermediate skills in Entrata preferred.
- Keyboarding skills required.
Working Conditions/Physical Requirements- Consistent (70% of the time) day and overnight travel required.
- Frequent (20-50% of the time) extended travel (3+ nights) required.
- Requires nighttime and weekend accessibility (cell phone and computer) due to travel schedule and projects.
- Must be able to clearly see at close range to read documents/view computer screen.
- Must be able to hear, talk, and communicate in person and via phone daily.
- Requires use of hands/fingers to enter, retrieve, and manipulate data via computer keyboard.