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Position Title Student Front Desk Assistant I _Non-FWS Level of Support Student Support I Position Type Non-FWS Number of Openings 5 Work Hours During Standard Business Hours (M-F 8am-5pm) Wage Per ...

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As of Jul 13, 2026, the average hourly pay for student desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Student Desk job?

A Student Desk job is a part-time or work-study position typically offered at colleges and universities to assist students with administrative tasks, customer service, and basic office duties. Responsibilities may include answering inquiries, directing students to resources, scheduling appointments, and handling clerical work. These roles help students gain professional experience while supporting campus operations.

What are the main responsibilities of working at a Student Desk?

Student Desk staff are typically responsible for greeting and assisting visitors, answering questions about campus resources, processing paperwork, and directing students to appropriate services. You may also manage appointments, assist with student records, and support various administrative tasks to keep the office running smoothly. Expect to collaborate with faculty, advisors, and other administrative departments to resolve inquiries and support student success. This role is ideal for those who enjoy working in a dynamic, service-oriented environment and want to develop valuable administrative skills useful for future career paths.

What are the key skills and qualifications needed to thrive in the Student Desk position, and why are they important?

To excel at a Student Desk role, strong customer service skills, effective communication, and organizational abilities are essential, often supported by familiarity with campus resources and office procedures. Experience with scheduling software, basic office equipment, and student management systems is typically required. Being approachable, detail-oriented, and able to multitask efficiently are important soft skills for success. These qualifications help ensure that students and staff receive accurate information and timely support in a busy academic environment.

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Student Desk jobs near you
Access Services Night Manager

Access Services Night Manager

Villanova University

Villanova, PA • On-site

$15/hr

Full-time

Posted 21 days ago

Villanova University rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

273rd of 553 rated colleges and universities

Job description

Posting Details
Do you have questions about the application process? If so, please refer to the Applicant FAQ's.
Position Information
Posting Number:
20260243V
Position Title:
Access Services Night Manager
Posting Type
Student
Hours/week:
8.5 -15
Eligibility:
Work study preferred but open to all students
Semester
2026-2027 Academic Year
Location
Falvey Memorial Library
Detailed Work Schedule
Number of positions:
2
Department:
288-Falvey Library
Contact Name:
Lorraine Holt
Contact Phone/Extension:
610-519-4291
Position Summary Information
Job Description Summary:
Access Services Night Managers provide supervisory support to the Access Services department of Falvey Library. Night Managers are responsible for conducting the following tasks and procedures:
  • Manage library desk services independently during late night hours (Sunday - Thursday) and weekend hours.
  • Supervise and manage undergraduate student desk staff.
  • Conduct circulation services, including supervisor policy overrides as needed.
  • Provide basic to intermediate research assistance; conduct and interpret library catalog searches; refer patrons to subject librarian research services.
  • Acquire and maintain knowledge of library policies; make informed decisions based on library policies, precedents, and operations.
  • Assist with holds and interlibrary loan processing. Conduct additional library tasks as assigned.
  • Assist patrons with library technology. Maintain and troubleshoot public printers, microfilm scanners, and book scanner technology. Maintain and troubleshoot service desk computers and technology.
  • Assist patrons with computer hardware and software problems; refer patrons to UTS as needed.
  • Respond to patron complaints and library disruptions, contact Public Safety and Access Services staff as needed.
  • Report desk activities, situations, and issues that require follow-up to Service Desk Coordinators or appropriate Access Services staff.
  • Conduct closing procedures: secure library collections and materials, shut down and secure department areas, conduct preliminary closing walkthroughs, contact Public Safety for final closing walkthroughs.
  • Contact Public Safety for facilities, custodial, and emergency services, such as building maintenance or safety concerns.

Requirements:
  • Must be a currently enrolled graduate student at Villanova University.
  • Excellent verbal and written communication skills; strict attention to detail and reliability are required.
  • Ability to work and make decisions independently required.
  • Ability to perform repetitive tasks with great accuracy and consistency required.
  • Excellent interpersonal skills; able to handle difficult situations; customer service
    experience preferred.
  • Experience using hardware (laptops, pc's, printers, scanners, mobile devices), software (Windows, Mac, web browsers, Novasis, Webmail, Brightspace), and wireless network access preferred.
  • Familiarity with the library's catalog, journals, databases and web search engines preferred.

Additional Information:
Semester Library Service Hours
Monday - Thursday: 8am - 12am
Friday: 8am - 5pm
Saturday: 9am - 5pm
Sunday: 12pm - 12am
Building Wildcard Access: 24/7
All student employees must complete hiring paperwork online before they can be hired. Also, new student employees must go to the Human Resources Office in person to show original forms of employment authorization and identification required for the I-9 form.
Physical Demands Summary:
  • Prolonged sitting, standing, and walking for up to 4 hours at a time; frequent bending and lifting; able to lift 30 lbs. of library materials while moving/walking; pushing and pulling a book truck (4 wheels) of library materials weighing between 50 and 100 lbs.; ability to climb several flights of stairs on an occasional basis.

Wage Rate:
$15.00/hour
Posting Detail Information
Closing Date (11:59pm ET):
Open Until Filled
Yes

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About Villanova University

Sourced by ZipRecruiter

Villanova University, located in Villanova, Pennsylvania, United States, operates within the higher education industry. Its establishment traces back to 1842 by the Augustinians, a Catholic religious order. The university offers a wide range of academic programs in various disciplines, including Liberal Arts and Sciences, Engineering, Nursing, Business, and Law, serving over 10,000 undergraduate, graduate, and law students. Guided by its Augustinian Catholic intellectual tradition, it is committed to community service, and it seeks to cultivate knowledgeable, thoughtful, and ethical leaders. The university’s mission is to empower students to ignite change, with a vision for a just and peaceful world.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Villanova, PA, US

Year founded

1842

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