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Info Desk Jobs (NOW HIRING)

Ever'man Natural Foods

CASHIER

Pensacola, FL · On-site

$8.25 - $12.70/hr

Refer unresolved questions or problems to Info Desk or Manager on Duty or other appropriate staff. • Explain membership program. Receive membership applications and equity payments when Information ...

RWJBarnabas Health

Receptionist, Conceirge

Newark, NJ

$20.39/hr

Assists in the training and supervision of volunteers assigned at the Info desk * Demonstrates sensitivity and tact in dealing with volunteers * Assists with any other functions which pertain to the ...

Ever'man Natural Foods

CASHIER

Pensacola, FL

$8.25 - $12.70/hr

Refer unresolved questions or problems to Info Desk or Manager on Duty or other appropriate staff. Explain membership program. Receive membership applications and equity payments when Information ...

Ever'man Natural Foods

CASHIER

Pensacola, FL · On-site

$8.25 - $12.70/hr

Refer unresolved questions or problems to Info Desk or Manager on Duty or other appropriate staff. • Explain membership program. Receive membership applications and equity payments when Information ...

Ever'man Natural Foods

CASHIER

Pensacola, FL

$8.25 - $12.70/hr

Refer unresolved questions or problems to Info Desk or Manager on Duty or other appropriate staff. Explain membership program. Receive membership applications and equity payments when Information ...

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Info Desk information

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$12

$23

$33

How much do info desk jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for info desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Info Desk vs Customer Service Representative?

AspectInfo DeskCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentPublic-facing, in offices, libraries, or corporate settingsCall centers, retail stores, or corporate offices
Employer & Industry UsagePublic institutions, corporate offices, educational facilitiesRetail, telecommunications, banking, and service industries
Common Search & ComparisonFrequently compared for front-desk or information rolesCompared for customer interaction and support roles

The main difference between an Info Desk and a Customer Service Representative lies in their typical work environments and focus. Info Desk staff primarily provide information and assistance in public or institutional settings, while Customer Service Representatives often handle customer inquiries in retail or call center environments. Both roles require strong communication skills and similar certifications, but their day-to-day tasks and employer settings differ.

What are Info Desk jobs?

Info Desk jobs involve assisting visitors, customers, or clients by providing information, directions, and support at the entrance or main area of a facility such as an office, hospital, hotel, museum, or event venue. Info Desk staff are responsible for answering questions, addressing concerns, and helping people find their way or connect with the right services. They often handle phone inquiries, manage sign-ins, and distribute informational materials, ensuring a welcoming and efficient experience for everyone who enters the facility.

What are some common challenges faced in an Info Desk role, and how can they be managed?

Info Desk staff often encounter challenges such as handling a high volume of inquiries, dealing with difficult or upset visitors, and managing multiple tasks simultaneously. Successfully managing these situations requires strong communication skills, patience, and the ability to remain calm under pressure. Many organizations provide training and clear protocols to help Info Desk employees address customer concerns efficiently and escalate issues when necessary. Building familiarity with the organization's resources and maintaining a courteous, solution-oriented approach can greatly enhance effectiveness in this role.

What are the key skills and qualifications needed to thrive as an Information Desk Attendant, and why are they important?

To thrive as an Information Desk Attendant, you need excellent customer service skills, strong verbal communication, and basic organizational abilities, often supported by a high school diploma or equivalent. Familiarity with office software, phone systems, and visitor management tools is commonly required. Friendliness, patience, and problem-solving abilities help you excel in assisting visitors and handling inquiries. These skills ensure efficient guest service, enhance the visitor experience, and support smooth front-desk operations.
More about Info Desk jobs
What cities are hiring for Info Desk jobs? Cities with the most Info Desk job openings:
What states have the most Info Desk jobs? States with the most job openings for Info Desk jobs include:
What job categories do people searching Info Desk jobs look for? The top searched job categories for Info Desk jobs are:
Info Desk jobs near you
Infographic showing various Info Desk job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Info Desk Clerk (FLEXI)

Info Desk Clerk (FLEXI)

Chesapeake Regional Healthcare

Chesapeake, VA • On-site

$12.25 - $15/hr

Part-time

Posted 20 days ago

Chesapeake Regional Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Summary
The Information Desk Clerk serves as the receptionist for the patients, guests, and visitors to Chesapeake Regional Medical Center, ascertaining the needs of inquiring individuals and directing them accordingly.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.
Reception and Customer Service
  • Greet the general public, patients, and visitors.
  • Answer general questions and direct accordingly.
  • Answer phone and connect calls to proper patient or employee extension.
  • Serve as a liaison with patients and central registration; direct patients to the registration desk as needed.
  • Exhibit excellent customer relations to patients, visitors, physicians, and co-workers.
  • Demonstrate courtesy, compassion, and respect to others in adherence of the hospital's philosophy and policy for promoting positive work and customer environments.

Information and Clerical Support
  • Operate a computer to locate patient information.
  • Perform clerical duties for the Information Desk, including updating and maintaining patient census.
  • Maintain a current knowledge of the Computerized Patient Information System.
  • Keep abreast of changes in location for hospital departments; review changes as they occur or in order to provide current directions to patients and visitors.

Patient and Visitor Assistance
  • Locate wheelchairs as needed for patients or visitors entering the lobby.
  • Escort patients and visitors to locations within the hospital as needed.

Training Responsibilities
  • Train new volunteers assigned to both the Atrium and Garden entrance desks.

Summary of Other Job Duties and Expectations
  • Adhere to the Service Excellence Standards and Expectations at Chesapeake Regional Medical Center.
  • Exhibit excellent customer relations to patients, visitors, physicians, and co-workers.
  • Exhibit courteous communication skills and an ability to work with others, exercising good judgment in performance of job duties.
  • Demonstrate courtesy, compassion, and respect to others in adherence of the hospital's philosophy and policy for promoting positive work and customer environments.
  • Work as a team to continuously improve work quality.
  • Demonstrate a commitment to flexible work schedules when it is necessary to ensure patient care.
  • Present self in a positive manner as reflected by personal attire and etiquette.
  • Attend required hospital-wide orientations, meetings, and in-services.

PRN Duties in the Gift ShopHelp customers locate and purchase items.
  • Exhibit excellent customer relations.
  • Restock candy and other items as needed.
  • Inflate balloons and maintain a nice display.
  • Run cash register and take in money, credit cards, payroll deduction for purchases made.
  • At the end of shift, replace drinks in the drink machine.
  • Lock doors and close out the register for your shift. Count the money and make a deposit slip for the cash. Go to the computer and settle the credit card purchases.
  • Fill out the paperwork for the deposit. Then go on the computer and post the sales for the shift. Put all paperwork and the deposit in Manager's office and lock the door.
  • If you are the last shift, post the information for all 3 shifts.
  • Lock the gift shop and turn off the lights. Take the keys to the switchboard operators.

Supervisory Responsibilities
Reports to: Director, Volunteer Services
Supervises: None
Responsibilities: N/A
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Minimum Required Education:
  • High school diploma or equivalent

Preferred Education:
  • N/A

Experience:
  • N/A

Certificates, Licenses, Registrations
There are no certifications/licensures required for this position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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