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Student Desk Assistant Jobs (NOW HIRING)

Auburn University

Student Desk Assistant

Auburn, AL · On-site

$8 - $10/hr

The student desk assistant supports daily front-desk operations by providing friendly customer service, offering guidance to visitors, and managing basic administrative tasks. Responsibilities

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How much do student desk assistant jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for student desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Student Desk Assistant vs Student Office Assistant?

AspectStudent Desk AssistantStudent Office Assistant
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma or college coursework
Work EnvironmentFront desk, reception area, campus facilitiesOffice settings, administrative areas on campus
Employer & Industry UsageUniversities, colleges, campus servicesEducational institutions, administrative offices
Common Search & ComparisonFrequently compared for campus customer service rolesOften compared for administrative support roles

The Student Desk Assistant typically handles front desk duties, greeting visitors, and managing campus inquiries, while the Student Office Assistant supports administrative tasks like filing, data entry, and office organization. Both roles are common in campus environments and require similar educational backgrounds, but they differ mainly in their specific responsibilities and work settings.

What are Student Desk Assistants?

Student Desk Assistants are typically college or university students who work at residence hall or campus building front desks. Their primary responsibilities include assisting residents and visitors, answering questions, monitoring access, handling mail and packages, and supporting the overall safety and security of the building. Desk Assistants often serve as the first point of contact for students and guests, providing important information and services. These positions help students gain customer service, communication, and organizational skills while contributing to campus life.

What are some common challenges Student Desk Assistants face during busy periods, and how can they manage them effectively?

Student Desk Assistants often experience high volumes of inquiries and foot traffic during peak times, such as the start of semesters or campus events. Managing multiple requests at once requires strong organizational skills and the ability to prioritize tasks quickly. Utilizing checklists, staying calm under pressure, and communicating clearly with both team members and visitors are key strategies for handling busy periods efficiently. Many teams also provide training and established protocols to support Desk Assistants during these times, ensuring everyone can deliver prompt, helpful service.

What are the key skills and qualifications needed to thrive as a Student Desk Assistant, and why are they important?

To thrive as a Student Desk Assistant, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by enrollment in a college or university. Familiarity with office software, email platforms, and campus management systems is typically required. Excellent customer service, communication, and problem-solving skills help you interact effectively with students, staff, and visitors. These abilities ensure smooth daily operations, positive first impressions, and efficient support within an academic environment.
What cities are hiring for Student Desk Assistant jobs? Cities with the most Student Desk Assistant job openings:
What states have the most Student Desk Assistant jobs? States with the most job openings for Student Desk Assistant jobs include:
Student Desk Assistant jobs near you
Student Desk Assistant

Student Desk Assistant

Auburn University at Montgomery

Auburn, AL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Student Desk Assistant

Student Affairs is excited to begin the search for a Student Desk Assistant to service the James E. Foy Information Desk! The student desk assistant supports daily front-desk operations by providing friendly customer service, offering guidance to visitors, and managing basic administrative tasks.

Responsibilities

  • Greet building visitors in a cheerful and welcoming manner. Assist them with questions or directions as needed
  • Provide access to meeting rooms to customers who have reservations. Help them connect with Event Operations Team if Audio-Visual assistance is needed
  • Receive and document lost and found items
  • Answer the desk phone in a cheerful and welcoming manner. Assist callers with inquiries and direct them to the correct resources as needed
  • Attend all mandatory meetings and trainings
  • Arrive promptly for shifts, dressed in provided uniforms, presenting a professional appearance and enthusiastic team attitude

Qualifications

Enrolled student at Auburn University

Expectations:

  • Applicants must be able to work the summer semester
  • Applicants must be eligible to work weekdays, evenings, and weekends, including early mornings and home football games during the fall semester
  • Maintain a cumulative GPA of 2.0
  • Possess some customer service experience
  • An outgoing person willing to engage with a diverse visitor and caller population
  • Excellent telephone etiquette
  • Ability to work in a team environment

Why Work at Auburn?

  • Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
  • Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
  • Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.

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