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Student Desk Assistant Jobs (NOW HIRING)

PARKER UNIVERSITY

Front Desk Assistant

Dallas, TX

The Front Desk Assistant professionally serves the clinic patients and the interns. WHAT YOU WILL ... Greet all patients, students and employees in a courteous and professional manner. * Register ...

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How much do student desk assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for student desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a student desk assistant?

Student Desk Assistants are typically college or university students who work at residence hall or campus building front desks. Their primary responsibilities include assisting residents and visitors, answering questions, monitoring access, handling mail and packages, and supporting the overall safety and security of the building. Desk Assistants often serve as the first point of contact for students and guests, providing important information and services. These positions help students gain customer service, communication, and organizational skills while contributing to campus life.

What skills and qualifications are needed to be a student desk assistant?

To thrive as a Student Desk Assistant, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by enrollment in a college or university. Familiarity with office software, email platforms, and campus management systems is typically required. Excellent customer service, communication, and problem-solving skills help you interact effectively with students, staff, and visitors. These abilities ensure smooth daily operations, positive first impressions, and efficient support within an academic environment.

What challenges do student desk assistants face and how can they manage them?

Student Desk Assistants often experience high volumes of inquiries and foot traffic during peak times, such as the start of semesters or campus events. Managing multiple requests at once requires strong organizational skills and the ability to prioritize tasks quickly. Utilizing checklists, staying calm under pressure, and communicating clearly with both team members and visitors are key strategies for handling busy periods efficiently. Many teams also provide training and established protocols to support Desk Assistants during these times, ensuring everyone can deliver prompt, helpful service.

What is the difference between Student Desk Assistant vs Student Office Assistant?

AspectStudent Desk AssistantStudent Office Assistant
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma or college coursework
Work EnvironmentFront desk, reception area, campus facilitiesOffice settings, administrative areas on campus
Employer & Industry UsageUniversities, colleges, campus servicesEducational institutions, administrative offices
Common Search & ComparisonFrequently compared for campus customer service rolesOften compared for administrative support roles

The Student Desk Assistant typically handles front desk duties, greeting visitors, and managing campus inquiries, while the Student Office Assistant supports administrative tasks like filing, data entry, and office organization. Both roles are common in campus environments and require similar educational backgrounds, but they differ mainly in their specific responsibilities and work settings.

What do you do as a student desk assistant?

A student desk assistant typically greets visitors, answers questions, manages phone calls, and provides information about campus services or events. They may also handle administrative tasks such as data entry, scheduling, and maintaining the cleanliness and organization of the reception area, often using basic office tools like computers and phones. The role requires good communication skills and a friendly demeanor, usually performed during scheduled shifts on campus or in an office environment.

What cities are hiring for Student Desk Assistant jobs?

Cities with the most Student Desk Assistant job openings:

What states have the most Student Desk Assistant jobs?

States with the most job openings for Student Desk Assistant jobs include:

Student Desk Assistant jobs near you

Martin University Center Desk Assistant

Texas Wesleyan University

Fort Worth, TX • On-site

Full-time

Re-posted 22 days ago

Job description

Position Information
Job Title Martin University Center Desk Assistant Position Summary
The Martin Center Desk Assistant serves as a vital member of the university community, providing essential support at the front desk of the University Center. This role involves welcoming and assisting students, faculty, staff, and visitors with inquiries, information, and services. The Desk Assistant plays a key role in maintaining a positive and inclusive atmosphere within the University Center, contributing to a seamless and efficient operation.
Essential Duties and Responsibilities
  • Answer phone calls to main line of university, the Division on Student Affairs, Residence Life, and Student Engagement.
  • Accurately direct calls to the proper location or take messages for appropriate personnel.
  • Provide prompt, friendly service to all customers (residents, staff, faculty, parents, and guests).
  • Act as an information source about the department, the University, and the University Center.
  • Communicate with one another and resume any tasks that were not completely during the previous shift.
  • Cultivate and maintain good working relationships with staff, faculty and students
  • Participate in student leadership trainings, and meetings as specified by supervisor.
  • Adhere to all university policies and guidelines.
  • Encourage and support students, student organizations, departments, and academic programs, on events that benefit the student community and align with the college's mission.

Education, Certifications and/or Licenses
  • Maintain minimum of 2.25 GPA
  • Submit availability form: https://forms.office.com/r/VhByFtf8xP


Experience
  • Customer service skills preferred.
  • Spanish speaking preferred, but not required.

Knowledge, Skills & Abilities

  • Demonstrated passion and support for all students regardless of race, gender, ethnicity, sexual orientation, ability, nationality and/or language.
  • Excellent knowledge of the university, and university resources.
  • Basic knowledge of proper customer service.
  • Ability to maintain confidentiality, while complying with FERPA regulations.
  • Ability to adhere to University & departmental policies and procedures.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to balance collaborative and independent work.
  • Excellent written, oral, social media-based and interpersonal communication skills.
  • Basic knowledge in using Microsoft Office Suite, particularly Word and Excel.
  • Ability to maintain a professional appearance and office atmosphere.
  • Ability to be a self starter who is detail oriented.
  • Ability for a pleasant and clearly understandable phone voice.
  • Ability to complete all physical tasks as needed.

Posting Detail Information
Posting Number Posting Open Date Open Until Filled Posting Close Date Special Instructions to Applicants

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