Front Desk & Operations Assistant
Location:ย Cupertino / Los Altos (Occasional support across sites)
Type: Part Time | 20-30 hrs/week (Tuesday-Sunday)
Compensation:ย $18-$25/hour (Based on experience)
Position Summary
Think Academy is seeking a reliable, detail-oriented, and service-mindedย Front Desk & Operations Assistantย to support daily administrative tasks, front desk services, and basic classroom operations. This role ensures smooth campus functioning by helping with check-ins, material preparation, printing, supplies, and parent communication.It is ideal for someone who enjoys helping families, keeping things organized, and supporting the teaching team in a fast-paced educational environment.
Key Responsibilities
ย Administrative & Operational Support
- Assist with daily office tasks, including printing, filing, material preparation, and basic data entry.ย
- Manage supply organization: monitor inventory, restock classroom materials, and prepare teaching kits.ย
- Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace.ย
- Help coordinate campus resources during peak times (weekends, special programs, etc.).ย
ย Front Desk & Customer Service
- Serve as the first point of contact for parents, students, and visitors with a friendly, professional attitude.ย
- Support check-in processes, class reminders, and general parent inquiries.ย
- Assist with student gift redemption, merchandise distribution, and prize inventory.ย
- Provide basic program information and guide families to the appropriate staff members when needed.ย
ย Academic & Campus Support
- Help prepare printed materials, worksheets, and classroom supplies for teachers.ย
- Support tracking of attendance, class handouts, and post-class procedures.ย
- Assist with weekend programs, camps, competitions, or open-house events with simple on-site tasks (sign-in, materials table, classroom setup).ย
- Maintain tidy and welcoming learning spaces across campus.ย
Qualifications
- Strong communication and customer service skills; enjoys working with families and students.ย
- Organized, dependable, and attentive to detail.ย
- Able to multitask and stay calm in a busy environment.ย
- Experience in administrative work, retail, hospitality, or education support is a plus.ย
- Able to work weekends and evenings based on program schedules.ย
What We Offer
- A supportive team environment with clear workflows and training.ย
- Opportunities to grow into academic operations, customer support, or campus coordination roles.ย
- Exposure to professional educators, fun learning programs, and a mission-driven culture focused on student success.