ZipRecruiter

Log In

1

Student Desk Assistant Jobs in Michigan (NOW HIRING)

State of Michigan

STUDENT ASSISTANT

Lansing, MI · On-site

$17.10 - $29.57/hr

... desk resources to users. As a Student Assistant, you will: Assist the SIGMA Operations & Support Centers of Excellence (COE) Office. Assist with research, perform analysis and reconciliation ...

next page

Showing results 1-20

All JobsStudent Desk JobsStudent Desk Assistant JobsStudent Desk Assistant Jobs in Michigan

Student Desk Assistant information

What is a student desk assistant?

Student Desk Assistants are typically college or university students who work at residence hall or campus building front desks. Their primary responsibilities include assisting residents and visitors, answering questions, monitoring access, handling mail and packages, and supporting the overall safety and security of the building. Desk Assistants often serve as the first point of contact for students and guests, providing important information and services. These positions help students gain customer service, communication, and organizational skills while contributing to campus life.

What skills and qualifications are needed to be a student desk assistant?

To thrive as a Student Desk Assistant, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by enrollment in a college or university. Familiarity with office software, email platforms, and campus management systems is typically required. Excellent customer service, communication, and problem-solving skills help you interact effectively with students, staff, and visitors. These abilities ensure smooth daily operations, positive first impressions, and efficient support within an academic environment.

What challenges do student desk assistants face and how can they manage them?

Student Desk Assistants often experience high volumes of inquiries and foot traffic during peak times, such as the start of semesters or campus events. Managing multiple requests at once requires strong organizational skills and the ability to prioritize tasks quickly. Utilizing checklists, staying calm under pressure, and communicating clearly with both team members and visitors are key strategies for handling busy periods efficiently. Many teams also provide training and established protocols to support Desk Assistants during these times, ensuring everyone can deliver prompt, helpful service.

What is the difference between Student Desk Assistant vs Student Office Assistant?

AspectStudent Desk AssistantStudent Office Assistant
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma or college coursework
Work EnvironmentFront desk, reception area, campus facilitiesOffice settings, administrative areas on campus
Employer & Industry UsageUniversities, colleges, campus servicesEducational institutions, administrative offices
Common Search & ComparisonFrequently compared for campus customer service rolesOften compared for administrative support roles

The Student Desk Assistant typically handles front desk duties, greeting visitors, and managing campus inquiries, while the Student Office Assistant supports administrative tasks like filing, data entry, and office organization. Both roles are common in campus environments and require similar educational backgrounds, but they differ mainly in their specific responsibilities and work settings.

What do you do as a student desk assistant?

A student desk assistant typically greets visitors, answers questions, manages phone calls, and provides information about campus services or events. They may also handle administrative tasks such as data entry, scheduling, and maintaining the cleanliness and organization of the reception area, often using basic office tools like computers and phones. The role requires good communication skills and a friendly demeanor, usually performed during scheduled shifts on campus or in an office environment.

What cities in Michigan are hiring for Student Desk Assistant jobs?

Cities in Michigan with the most Student Desk Assistant job openings:

Student Desk Assistant jobs near you
Infographic showing various Student Desk Assistant job openings in Michigan as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

GR Student Success Hub Desk Assistant (Student Position)

Ferris State University

Grand Rapids, MI • On-site

$13.73 - $13.99/hr

Full-time

Posted 6 days ago

Ferris State University rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

503rd of 627 rated colleges and universities

Job description

GR Student Success Hub Desk Assistant (Student Position)
Job no: 498171
Work type: Student Employment - General
Location: Grand Rapids, MI 49503
Categories: Student Employment - General
Position Title: KCAD Student Services Desk Assistant (Student Position)
Location: Grand Rapids, MI
Department:
Kendall College of Art and Design
Advertised Salary: $13.73-$13.99
Summary of Position: Do you have experience with customer service? If so, this position may be a good fit for you.
Position Requirements: Eligible candidates' schedules must allow them to work daytime shifts - these will be customized to fit around your class schedule. The office is open Monday through Friday between 8:00am - 5:00pm. There are occasional opportunities to assist with weekend/evening special events.
Applicants must be self-motivated, and professional, have great attention to detail, and be able to work with confidential information.
Essential Duties/Responsibilities: Will shadow many other tour guides, this position will have the opportunity to lead tours of KCAD to prospective students and guests, highlighting the facilities and programs, being an ambassador for the College.
Provide friendly, supportive customer service to students, faculty, and staff; refer to appropriate personnel and resources.
Provide administrative/clerical support to Student Success Hub staff (Admissions, Academic Advising, Counseling, Disability Services, Financial Aid, Student Life, Student -records, etc.) by greeting guests, answering phone calls.
Responding to emails
Stocking office supplies and forms
Assembling Admissions materials, etc.
Issue Wave Card bus passes to students
Distribute incoming USPS mail to faculty and staff
Assist in a variety of projects and events which includes New Student Orientation, weekly campus tours, Open House, etc.
Design promotional materials- graphic design for event posters, etc.
Customer service or office experience a plus
Attention to detail and ability to self-motivate is key
Support an environment that is welcoming and inclusive to all
Number of Positions Available: 1
Documents Needed to Apply: Resume, Cover Letter, Class Schedule
Job Close Date: September 3, 2026
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.
Advertised: 27 Aug 2026 Eastern Daylight Time
Applications close: 03 Sep 2026 Eastern Daylight Time
Whatsapp Facebook LinkedIn Email App

What Ferris State University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply