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Student Desk Assistant Jobs in Georgia (NOW HIRING)

Front Desk Assistant

Atlanta, GA ยท On-site

$13/hr

Active Student Employees: If you are a current Student Employee or have previously worked in a ... Front Desk Assistant This is an hourly paid student position for the College of Education located ...

Active Student Employees: If you are a current Student Employee or have previously worked in a ... Front Desk Assistant This is an hourly paid student position for the College of Education located ...

Front Desk Assistant

Atlanta, GA ยท On-site

$13/hr

Active Student Employees: If you are a current Student Employee or have previously worked in a ... Front Desk Assistant This is an hourly paid student position for the College of Education located ...

Supervise, recruit, select, train, and evaluate five to twenty paraprofessional staff members and student desk assistants. * Assess student concerns and needs, provide appropriate support, and refer ...

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Student Desk Assistant information

See Georgia salary details

$7

$17

$26

How much do student desk assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for student desk assistant in Georgia is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $21.83 per hour, depending on experience, location, and employer.

What is a student desk assistant?

Student Desk Assistants are typically college or university students who work at residence hall or campus building front desks. Their primary responsibilities include assisting residents and visitors, answering questions, monitoring access, handling mail and packages, and supporting the overall safety and security of the building. Desk Assistants often serve as the first point of contact for students and guests, providing important information and services. These positions help students gain customer service, communication, and organizational skills while contributing to campus life.

What skills and qualifications are needed to be a student desk assistant?

To thrive as a Student Desk Assistant, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by enrollment in a college or university. Familiarity with office software, email platforms, and campus management systems is typically required. Excellent customer service, communication, and problem-solving skills help you interact effectively with students, staff, and visitors. These abilities ensure smooth daily operations, positive first impressions, and efficient support within an academic environment.

What challenges do student desk assistants face and how can they manage them?

Student Desk Assistants often experience high volumes of inquiries and foot traffic during peak times, such as the start of semesters or campus events. Managing multiple requests at once requires strong organizational skills and the ability to prioritize tasks quickly. Utilizing checklists, staying calm under pressure, and communicating clearly with both team members and visitors are key strategies for handling busy periods efficiently. Many teams also provide training and established protocols to support Desk Assistants during these times, ensuring everyone can deliver prompt, helpful service.

What is the difference between Student Desk Assistant vs Student Office Assistant?

AspectStudent Desk AssistantStudent Office Assistant
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma or college coursework
Work EnvironmentFront desk, reception area, campus facilitiesOffice settings, administrative areas on campus
Employer & Industry UsageUniversities, colleges, campus servicesEducational institutions, administrative offices
Common Search & ComparisonFrequently compared for campus customer service rolesOften compared for administrative support roles

The Student Desk Assistant typically handles front desk duties, greeting visitors, and managing campus inquiries, while the Student Office Assistant supports administrative tasks like filing, data entry, and office organization. Both roles are common in campus environments and require similar educational backgrounds, but they differ mainly in their specific responsibilities and work settings.

What do you do as a student desk assistant?

A student desk assistant typically greets visitors, answers questions, manages phone calls, and provides information about campus services or events. They may also handle administrative tasks such as data entry, scheduling, and maintaining the cleanliness and organization of the reception area, often using basic office tools like computers and phones. The role requires good communication skills and a friendly demeanor, usually performed during scheduled shifts on campus or in an office environment.

What cities in Georgia are hiring for Student Desk Assistant jobs?

Cities in Georgia with the most Student Desk Assistant job openings:

Part-time

Re-posted 5 days ago


Job description

About Us
Georgia Southwestern State University is a state university serving a diverse population of students, offering a range of strong undergraduate and graduate programs in a vibrant learning environment. The University is a collegial community that values collaboration and community engagement with an emphasis on faculty, staff, and student interactions. An active student body and state-of-the-art amenities enhance the learning experience on a visually appealing campus located in historic Americus, Georgia.
Georgia Southwestern State University aspires to be an engaged, progressive, and inclusive university that serves as a vibrant center of learning, culture, and economic development for Southwest Georgia and beyond.
Job Summary
The Desk Assistant (DA) serves as the first point of contact for residents, guests, and visitors entering the residence hall. The desk assistant is a student position responsible for maintaining vigilant awareness of activity in the residence halls at night while providing an environment that is welcoming and shows concern for the residentsยฟ well-being. This position plays a critical role in upholding safety, providing excellent customer service, and supporting the operations of Residential Life through administrative tasks and issue reporting.
Responsibilities
Customer Service
  • Greet everyone who enters the building with a warm, professional demeanor.
  • Provide accurate and helpful information to residents, visitors, and callers.
  • Always maintain a positive attitude and respectful communication style.
  • Uphold community standards and respond to inquiries or concerns with care and urgency.

Administrative Duties
  • Check in and log guests using the StarRez system.
  • Verify resident and guest IDs upon entry into the building.
  • Enforce quiet hours in the lobbies of residence halls.
  • Maintain accurate and timely documentation of visitor check-ins and incidents.
  • Assist with administrative duties as assigned by the Hall Director or professional staff.

Safety & Security
  • Monitor access to the residence hall, ensuring only authorized individuals enter.
  • Report any suspicious activity, policy violations, or facility issues immediately to professional staff or University Police.
  • Remain alert and vigilant during the shift to ensure a secure environment for all residents.
  • Ensure the main entrance doors are closed and always locked and remain unpropped for building security.

Professionalism
  • Arrive to schedule shifts on time and ready to work.
  • Wear appropriate professional attire and your assigned name tag during each shift.
  • Adhere to all University and departmental policies and expectations.
  • Maintain confidentiality of student information in accordance with FERPA guidelines.

Required Qualifications
  • Must be a currently enrolled student in good academic and conduct standing.
  • Strong interpersonal and communication skills.
  • Ability to use computer systems, including StarRez and other platforms, as trained.
  • Reliable, punctual, and able to work independently.
  • Prior customer service experience is preferred but not required.

Required Qualifications
Preferred Qualifications:
  • Must have lived in the residence hall for one year.
  • Must have and maintain a 2.3 cumulative grade point average.
  • Must be in good judicial standing with the university.

Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at hr@gsw.edu .
For technical support, please call the USG Service Desk at 877-251-2644 or support@usg.edu .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.
Equal Employment Opportunity
Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.
Other Information
Working Hours
Desk Assistants are expected to work scheduled shifts, which may include evenings, weekends, and campus holidays. Flexibility during peak times (e.g., move-in, homecoming, finals week) is essential.