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Student Desk Assistant Jobs (NOW HIRING)

Chapman University

Service Desk Assistant

Orange, CA · On-site

$16.50/hr

Posting Details Student Title Classification Information Quick Link Job Number SE208424 Position ... Responsibilities Service Desk Assistant Responsibilities * Offering guidance and troubleshooting ...

Mercer University

Front Desk Assistant

Atlanta, GA

$13/hr

Active Student Employees: If you are a current Student Employee or have previously worked in a ... Front Desk Assistant This is an hourly paid student position for the College of Education located ...

Mercer University

Front Desk Assistant

Atlanta, GA · On-site

$13/hr

Active Student Employees: If you are a current Student Employee or have previously worked in a ... Front Desk Assistant This is an hourly paid student position for the College of Education located ...

Parker University

Front Desk Assistant

Dallas, TX · On-site

Front Desk Assistant Are you interested in building a career that makes a difference and creates a ... Greet all patients, students and employees in a courteous and professional manner. * Register ...

Power Life

Front Desk Assistant - Omaha, NE

Omaha, NE · On-site

$20/hr

The Front DeskAssistantposition provides support to instructors and students during busy class ... You will earn $20/hour for Front Desk Assistant shifts. * Payment forFront Desk Assistant ...

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How much do student desk assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for student desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a student desk assistant?

Student Desk Assistants are typically college or university students who work at residence hall or campus building front desks. Their primary responsibilities include assisting residents and visitors, answering questions, monitoring access, handling mail and packages, and supporting the overall safety and security of the building. Desk Assistants often serve as the first point of contact for students and guests, providing important information and services. These positions help students gain customer service, communication, and organizational skills while contributing to campus life.

What skills and qualifications are needed to be a student desk assistant?

To thrive as a Student Desk Assistant, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by enrollment in a college or university. Familiarity with office software, email platforms, and campus management systems is typically required. Excellent customer service, communication, and problem-solving skills help you interact effectively with students, staff, and visitors. These abilities ensure smooth daily operations, positive first impressions, and efficient support within an academic environment.

What challenges do student desk assistants face and how can they manage them?

Student Desk Assistants often experience high volumes of inquiries and foot traffic during peak times, such as the start of semesters or campus events. Managing multiple requests at once requires strong organizational skills and the ability to prioritize tasks quickly. Utilizing checklists, staying calm under pressure, and communicating clearly with both team members and visitors are key strategies for handling busy periods efficiently. Many teams also provide training and established protocols to support Desk Assistants during these times, ensuring everyone can deliver prompt, helpful service.

What is the difference between Student Desk Assistant vs Student Office Assistant?

AspectStudent Desk AssistantStudent Office Assistant
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma or college coursework
Work EnvironmentFront desk, reception area, campus facilitiesOffice settings, administrative areas on campus
Employer & Industry UsageUniversities, colleges, campus servicesEducational institutions, administrative offices
Common Search & ComparisonFrequently compared for campus customer service rolesOften compared for administrative support roles

The Student Desk Assistant typically handles front desk duties, greeting visitors, and managing campus inquiries, while the Student Office Assistant supports administrative tasks like filing, data entry, and office organization. Both roles are common in campus environments and require similar educational backgrounds, but they differ mainly in their specific responsibilities and work settings.

What do you do as a student desk assistant?

A student desk assistant typically greets visitors, answers questions, manages phone calls, and provides information about campus services or events. They may also handle administrative tasks such as data entry, scheduling, and maintaining the cleanliness and organization of the reception area, often using basic office tools like computers and phones. The role requires good communication skills and a friendly demeanor, usually performed during scheduled shifts on campus or in an office environment.

What cities are hiring for Student Desk Assistant jobs?

Cities with the most Student Desk Assistant job openings:

What states have the most Student Desk Assistant jobs?

States with the most job openings for Student Desk Assistant jobs include:

Student Desk Assistant jobs near you

Front Desk Assistant (FDA) - Residence Life

Odessa College

Odessa, TX • On-site

Part-time

Re-posted 13 days ago

Job description

Position Details
Position Information
Working Title
Front Desk Assistant (FDA) - Residence Life
Position Status
Part Time
Department
Student Life
General Summary
The Front Desk Assistant (FDA) is primarily responsible for providing customer service to Residence Life residents, guests, parents, families, college faculty, staff, and other officials. The FDA provides administrative support through the 24-hour service desk and assists in maintaining the safety and security of the residence hall facilities. The Front Desk Assistant's work schedule will vary to maintain the 24-hour desk operation. Front Desk Assistants will be required to work a minimum of one three-hour shift per week between 12:00 AM - 9:00 AM. The Front Desk Assistant is a member of the Residence Life Student Staff supervised by Residence Life & Student Life Professional Staff.
Specific Position Duties
  • Provide customer service in person, and via phone through the 24-hour front desk.
  • Sort and distribute mail and packages to residents.
  • Issue Residence Life equipment such as carts, game room supplies, etc.
  • Communicate appropriately with residents, guests, and college faculty/staff.
  • Utilize college systems necessary for the operation of the residential facilities, such as FreshService (Work Order Software) and Maxient (Conduct Software)•
  • Assist with Lockouts, Room Checks, Room Change Requests, and Check-In/Out of Residents.•
  • Assist with Residence Life Events if necessary.
  • Attend and participate in Drive to Success Events.
  • Attend all required meetings, including staff and individual meetings with the supervisor.
  • Assist with enforcement of Residence Life Policies, including Guest Policy, Quiet Hours, Curfew, and other safety regulations.
  • Assist with administrative tasks of daily operations of the facilities.

Minimum Qualifications
Preferred Qualifications
Annual Salary
Hiring Range
Work Hours
Posting Detail Information
Posting Number
A02028P
Job Open Date
Quick Link for Internal Postings
https://jobs.odessa.edu/postings/15464

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