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Student Account Coordinator Jobs (NOW HIRING)

LIM College

Director of Student Accounts

New York, NY · On-site

$90K - $100K/yr

The Director of Student Accounts coordinates, plans, and oversees the tuition billing and collections processes for undergraduate and graduate students and supervises multiple Student Accounts ...

New

LIM College

Director of Student Accounts

Manhattan, NY · On-site

$90K - $100K/yr

The Director of Student Accounts coordinates, plans, and oversees the tuition billing and collections processes for undergraduate and graduate students and supervises multiple Student Accounts ...

New

Soka

Manager of Student Accounts/Bursar

Stuart, FL · On-site

Manage the university's student account systems (e.g., PeopleSoft or other ERP), ensuring data ... Manage student refund processes, including Title IV credit balance refunds in coordination with ...

Eureka College

Financial Aid Generalist

Eureka, IL · On-site

$36K - $40K/yr

Student Account Coordinator POSITION SUMMARY: The Financial Aid Generalist provides the day-to-day counseling activities and administrative financial aid updates for current and potential students at ...

Katz Media Group, Inc.

Account Coordinator

New York, NY · On-site

$22 - $28.50/hr

A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! The Company is an equal opportunity employer and will not tolerate ...

Sweet Briar College

$18.75 - $24.75/hr

Responsibilities include maintaining accurate student account information, reconciling accounts and systems, monitoring outstanding receivables, coordinating collections, and supporting month-end ...

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Student Account Coordinator information

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How much do student account coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for student account coordinator in the United States is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.32 per hour, depending on experience, location, and employer.

What is a student account coordinator?

Student Account Coordinators are administrative professionals who manage and oversee student financial accounts at educational institutions. They are responsible for processing tuition payments, setting up payment plans, resolving billing issues, and responding to inquiries from students and families regarding account balances. Their work ensures that students understand their financial obligations and helps maintain accurate financial records for the institution. Student Account Coordinators often collaborate with other departments such as financial aid and admissions to provide comprehensive support to students.

What are the key skills and qualifications needed to thrive as a student account coordinator?

To thrive as a Student Account Coordinator, you need strong organizational, financial, and customer service skills, often supported by an associate's or bachelor's degree in business, accounting, or a related field. Familiarity with student information systems (such as Banner or PeopleSoft), billing software, and Microsoft Excel is typically required. Excellent communication, problem-solving abilities, and attention to detail are soft skills that help build trust and resolve student concerns efficiently. These skills are essential for ensuring accurate account management, timely resolution of issues, and maintaining positive relationships with students and campus departments.

What are some common challenges faced by student account coordinators and how can they be managed?

Student Account Coordinators often handle high volumes of inquiries regarding tuition payments, billing discrepancies, and account holds. Managing these challenges requires strong organizational skills, attention to detail, and effective communication to explain complex policies to students and families. Utilizing institution-specific software and collaborating closely with financial aid and registrar departments can help streamline processes and resolve issues efficiently. Staying proactive and regularly updating knowledge on payment plans and regulatory changes also supports success in this role.

What is the difference between Student Account Coordinator vs Student Financial Services Advisor?

AspectStudent Account CoordinatorStudent Financial Services Advisor
Required CredentialsAssociate's or Bachelor's degree, familiarity with billing and account managementSimilar credentials, often with additional financial aid or counseling certifications
Work EnvironmentEducational institutions, handling student accounts and billingFinancial aid offices, providing guidance on financial options
Employer & Industry UsageUniversities, colleges, and vocational schoolsColleges, universities, and financial aid organizations
Search & Comparison IntentUnderstanding roles related to student billing and accountsComparing financial advising roles for students

The main difference is that a Student Account Coordinator primarily manages student billing and account issues, while a Student Financial Services Advisor offers guidance on financial aid and funding options. Both roles require similar educational backgrounds and are found within educational institutions, but they focus on different aspects of student financial management.

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Student Account Coordinator jobs near you
Infographic showing various Student Account Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,506 per year, or $20.9 per hour.

Student Collections Coordinator

Black Hawk College

Moline, IL • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Salary: $18.50 Hourly
Location : Quad Cities Campus - Moline, IL
Job Type: Full-Time Staff
Job Number: 22-00570
Department: Bursar
Opening Date: 07/01/2026
Closing Date: Continuous
Work Hours: 8am - 430pm Monday through Friday
Application materials required: Cover Letter, Resume/CV
General Information & Responsibilities
GENERAL RESPONSIBILITIES: The Collections Coordinator is responsible for enforcing and maintaining the College's collection policies and procedures; creating and maintaining state billings; performing reconciliations; performing accounts receivable duties within the department and the division.
Description of Duties
DESCRIPTION OF ESSENTIAL DUTIES:
  1. Develops, executes, and maintains all aspects of the student account receivable collection process.
  2. Maintains knowledge and complies with applicable laws and regulations including the Fair Debt Credit Protection Act and bankruptcy laws.
  3. Meets, transacts with, and maintains continuous contact with outside collection agency representatives.
  4. Authorizes legal and/or bankruptcy actions related to past due accounts.
  5. Primary contact for authorizing and creating individual payment arrangements on accounts.
  6. Serves as a liaison for the College with students/families in handling difficult financial situations ensuring College policies and procedures are enforced.
  7. Serves as primary team member to lead the student refund process.
  8. Investigates and resolves student account complaints.
  9. Analyzes student accounts and authorizes late fees and holds.
  10. Creates and maintains the Returned Check list; prepares related monthly reports, and contacts students to collect outstanding debt.
  11. Prepares fiscal year audit reports for student account write-offs.
  12. Reconciles quarterly collection general ledger accounts.
  13. Maintains confidentiality of student records and information at all times.
  14. Performs cashier supervisor duties as needed which include analyzing, correcting, closing, and finalizing cashier sessions.
  15. Provides front-line customer service; serves students in person and via phone; receives and posts payments appropriately; sets up deferred payment plans; issues credit/debit card refunds.
  16. Collaborates with Financial Aid department on disbursement of financial aid discrepancy resolutions when needed.
  17. Collaborates with team on online payment collection processes such as application fees, tuition and fees and payment plan fees.
  18. Assesses and reviews internal accounts receivable processes and procedures on an ongoing basis.
  19. Work with third party vendors and internal team to create and maintain accurate reporting of student data, when requested.
  20. Manages the student refund appeals process through initial screening of applications and final processing of committee decisions.
  21. Serves as back-up person for analyzing and processing enrollment cancellations (drops) due to non-payment.
  22. Assists with future creation, implementation, and maintenance of electronic recordkeeping for the Bursar's Office.
DESCRIPTION OF OTHER DUTIES:
  1. Serves as back-up to Bursar Office front counter.
  2. Processes direct cash receipting.
  3. Prepares daily bank deposits.
  4. Serves as a back-up to Enrollment Services staff.
  5. Performs other job-related duties as assigned.

Education & Experience
EDUCATION AND EXPERIENCE: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)
  1. Associate's Degree, minimum of 60 college credit hours, or relevant Collections work experience required.
  2. Minimum of three years' work experience in accounting preferred.
  3. Higher education accounting experience preferred.
  4. Experience working for or with a collection agency preferred.
  5. Excellent oral and written communication skills required.
  6. Excellent customer service skills required.
  7. Computer experience required including proficiency with Microsoft Word and Excel.
  8. Previous experience with a computerized accounting system preferred.
The above statements reflect the general details necessary to describe the principle functions of the described job; it is not an all-encompassing statement of all the work requirements that may be necessary to perform the job.
Supplemental Information
TYPE OF SUPERVISION GIVEN TO OTHERS:
Indirect supervision given to student workers/work study students, and/or interns.
OVERALL ACCOUNTABILITIES:
  1. Demonstrates Black Hawk College core values.
  2. Maintains confidentiality of records and information.
  3. Maintains up-to-date job knowledge.
  4. Provides quality customer service.
  5. Accuracy, efficiency, and timeliness of work.
PRINCIPAL WORKING RELATIONSHIPS:
  1. Works directly with the Director of Accounting.
  2. Works directly with staff in the Bursar's office, student services, bookstore, and finance division.
  3. Works cooperatively with staff and faculty college-wide.
  4. Works cooperatively with outside collection agencies.
  5. Works cooperatively with student and the general public.

While you contribute your talent and enthusiasm to BHC, as an eligible employee you will have access to outstanding health benefits, ample time off, a pension plan, educational opportunities, and much more. In this section, you will find an overview of our comprehensive and generous benefit programs. Be sure to check out the Compensation section as well.
Core Benefits
Medical
Prescription Drug Plan
Mail Order Pharmacy
Dental
Vision
Basic Life Insurance
Tuition Waiver
Employee Assistance Program
Long-Term Disability
Flexible Spending Account (FSA)/Dependent Care Account (DCA)
Paid Holidays
Sick Leave
Vacation
Personal Days
Retirement Pension Plans
State University Retirement System of Illinois (SURS): Employees working in a regular and continuous position or one in which services are expected to be rendered on a continuous basis for at least four months or one academic term, whichever is less, may be eligible to enroll in SURS. To learn more about SURS, visit
Optional 403b Tax-Deferred Investment Program: Employees may set up a 403b plan through Empower Retirement.
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Do you have an Associate's Degree, minimum of 60 college credit hours, or relevant Collections work experience?
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  • No

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