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Student Account Coordinator Jobs (NOW HIRING)

Uakron

Coordinator, Student Accounts

Akron, OH

$21.50/hr

Perform advanced office and billing procedures and use independent judgment in matters dealing with policies and procedures as well as federal and state regulations related to overall student account ...

Eureka College

Financial Aid Generalist

Eureka, IL · On-site

$36K - $40K/yr

Student Account Coordinator POSITION SUMMARY: The Financial Aid Generalist provides the day-to-day counseling activities and administrative financial aid updates for current and potential students at ...

ECPI University

Student Accounts Coordinator

Position Summary The Student Accounts Coordinator plays a critical role in fostering financial ... Proactively notify students of account balances through outreach including in person meetings ...

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How much do student account coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for student account coordinator in the United States is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.32 per hour, depending on experience, location, and employer.

What is a student account coordinator?

Student Account Coordinators are administrative professionals who manage and oversee student financial accounts at educational institutions. They are responsible for processing tuition payments, setting up payment plans, resolving billing issues, and responding to inquiries from students and families regarding account balances. Their work ensures that students understand their financial obligations and helps maintain accurate financial records for the institution. Student Account Coordinators often collaborate with other departments such as financial aid and admissions to provide comprehensive support to students.

What are the key skills and qualifications needed to thrive as a student account coordinator?

To thrive as a Student Account Coordinator, you need strong organizational, financial, and customer service skills, often supported by an associate's or bachelor's degree in business, accounting, or a related field. Familiarity with student information systems (such as Banner or PeopleSoft), billing software, and Microsoft Excel is typically required. Excellent communication, problem-solving abilities, and attention to detail are soft skills that help build trust and resolve student concerns efficiently. These skills are essential for ensuring accurate account management, timely resolution of issues, and maintaining positive relationships with students and campus departments.

What are some common challenges faced by student account coordinators and how can they be managed?

Student Account Coordinators often handle high volumes of inquiries regarding tuition payments, billing discrepancies, and account holds. Managing these challenges requires strong organizational skills, attention to detail, and effective communication to explain complex policies to students and families. Utilizing institution-specific software and collaborating closely with financial aid and registrar departments can help streamline processes and resolve issues efficiently. Staying proactive and regularly updating knowledge on payment plans and regulatory changes also supports success in this role.

What is the difference between Student Account Coordinator vs Student Financial Services Advisor?

AspectStudent Account CoordinatorStudent Financial Services Advisor
Required CredentialsAssociate's or Bachelor's degree, familiarity with billing and account managementSimilar credentials, often with additional financial aid or counseling certifications
Work EnvironmentEducational institutions, handling student accounts and billingFinancial aid offices, providing guidance on financial options
Employer & Industry UsageUniversities, colleges, and vocational schoolsColleges, universities, and financial aid organizations
Search & Comparison IntentUnderstanding roles related to student billing and accountsComparing financial advising roles for students

The main difference is that a Student Account Coordinator primarily manages student billing and account issues, while a Student Financial Services Advisor offers guidance on financial aid and funding options. Both roles require similar educational backgrounds and are found within educational institutions, but they focus on different aspects of student financial management.

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Student Account Coordinator jobs near you
Infographic showing various Student Account Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,506 per year, or $20.9 per hour.

Account Representative for Special Programs

Indiana Wesleyan University

Merrillville, IN • On-site, Remote

Full-time

Re-posted 10 days ago

Indiana Wesleyan University rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

69th of 621 rated colleges and universities

Job description

Account Representative for Special Programs
Job no: 495138
Work type: Hourly (Full Time)
Location: Marion, IN, Merrillville, IN, Hybrid (2 Office / 3 Remote)
Categories: Business/Accounting/Finance
Job Title: Account Representative for Special Programs
Reporting Relationship: Account Coordinator for Special Programs
Unit: National & Global
Department: Student Account Services - IWU National & Global
Campus Location: This position is 2 days onsite either in Marion, IN or Merrillville, IN and 3 days remote hybrid schedule.
Summary of Position: The account representative for special programs will assist the Account Coordinator in all aspects of serving students who have applied to or enrolled in special programs, including processing class starts, reviewing payment reports, and managing account balances.
Duties and Responsibilities
  • Guide international students through the class start process, providing practical assistance as necessary
  • Calculate and communicate final balances prior to graduation for students in special programs
  • Evaluate reports for third-party payments according to established guidelines
  • Communicate with international students regularly via phone, Salesforce, and Teams
  • Evaluate account status for students in special programs and implement past due procedures as needed
  • Serve student needs during residencies either virtually or in-person
  • Other duties as assigned by Coordinator or other management

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
  • Associates degree required or work equivalent

Experience
  • Bookkeeping desired

Required Skills
  • Ability to work accurately with attention to detail and numbers
  • Analytical thinking skills
  • Ability to handle and prioritize multiple tasks
  • Excellent interpersonal skills relating effectively with staff, students, and other departments
  • Computer skills, primarily with Excel and web based programs

IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 13 Jul 2026 Eastern Daylight Time
Applications close: 20 Sep 2026 Eastern Daylight Time
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