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Strategy And Operations Jobs in Raleigh, NC (NOW HIRING)

The role will support daily operations, drive operational improvements, identify growth opportunities, and contribute to strategic planning to enable high-impact business decisions during an exciting ...

The role will support daily operations, drive operational improvements, identify growth opportunities, and contribute to strategic planning to enable high-impact business decisions during an exciting ...

As a business strategy manager, you will work at the intersection of corporate, customer, M&A, workforce, and operational strategy; working among strategic advisors to help our clients shape their ...

The role will support daily operations, drive operational improvements, identify growth opportunities, and contribute to strategic planning to enable high-impact business decisions during an exciting ...

Bachelor's degree in Business, Finance, Economics, Communications, or a related field. 3-5 years of experience in consulting, business strategy, product, operations, or financial services. Strong ...

The role will support daily operations, drive operational improvements, identify growth opportunities, and contribute to strategic planning to enable high-impact business decisions during an exciting ...

Strategic Execution, Intake & Curriculum Management: Translate learning architecture and content ... Own learning reporting across programs, including completion, effectiveness, and operational ...

Corporate Strategy Associate Department: Corporate Strategy Reports To: Senior Manager, Corporate ... This role is responsible for delivering actionable insights, improving operational efficiency, and ...

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Showing results 1-20

Strategy And Operations information

See Raleigh, NC salary details

$66.6K

$151.4K

$256.6K

How much do strategy and operations jobs pay per year?

As of Jul 1, 2026, the average yearly pay for strategy and operations in Raleigh, NC is $151,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,300.00 and $179,800.00 per year, depending on experience, location, and employer.

What are Strategy and Operations roles?

Strategy and Operations roles focus on designing, implementing, and optimizing business strategies and processes to drive organizational growth and efficiency. Professionals in these positions analyze market trends, develop business plans, and coordinate cross-functional teams to achieve company objectives. They often work closely with senior leadership to identify opportunities for improvement and ensure that day-to-day operations align with long-term strategic goals.

What does an operations strategist do?

An operations strategist analyzes and improves business processes to enhance efficiency and effectiveness. They develop strategies, utilize data analysis tools, and collaborate with teams to implement operational changes that support organizational goals.

What are the key skills and qualifications needed to thrive as a Strategy and Operations professional, and why are they important?

To excel as a Strategy and Operations professional, you need strong analytical skills, business acumen, and a relevant degree such as in business, economics, or engineering. Familiarity with data analytics tools (like Excel, SQL, or Tableau), project management software, and sometimes Lean Six Sigma or PMP certification is highly valued. Exceptional problem-solving, communication, and stakeholder management abilities set top performers apart. These skills are crucial for driving organizational efficiency, informed decision-making, and successful execution of strategic initiatives.

What do you do in a strategy and operations role?

A strategy and operations role involves developing and implementing business strategies, analyzing data to improve efficiency, and managing projects to support organizational goals. It often requires skills in problem-solving, communication, and tools like Excel or project management software. The role may also include coordinating cross-functional teams and monitoring performance metrics.

What jobs pay $500,000 a year in the US?

In strategy and operations, executive roles such as Chief Strategy Officer, Chief Operating Officer, and senior management positions can reach or exceed $500,000 annually, especially in large corporations or with performance bonuses. High-level consultants and specialized industry experts may also earn this level of compensation, often requiring extensive experience, advanced degrees, and strong leadership skills.

What are some common challenges faced by professionals in Strategy and Operations roles, and how can they be effectively addressed?

Professionals in Strategy and Operations often encounter challenges such as aligning cross-functional teams, adapting to rapidly changing business priorities, and balancing long-term strategy with urgent operational needs. Effective communication and stakeholder management are key to overcoming these obstacles. Building strong relationships across departments, staying adaptable, and leveraging data-driven insights can help Strategy and Operations teams successfully implement initiatives and drive organizational growth.

Is strategy a high paying job?

Strategy and operations roles are generally well-compensated, especially at senior levels or within large organizations, with salaries often reflecting the complexity and responsibility of the position. Factors such as experience, industry, and location influence pay, and professionals in this field often have strong analytical and leadership skills. Certifications like an MBA or strategic management experience can also impact earning potential.
What are the most commonly searched types of Strategy And Operations jobs in Raleigh, NC? The most popular types of Strategy And Operations jobs in Raleigh, NC are:
What are popular job titles related to Strategy And Operations jobs in Raleigh, NC? For Strategy And Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Strategy And Operations jobs? Cities near Raleigh, NC with the most Strategy And Operations job openings:
Infographic showing various Strategy And Operations job openings in Raleigh, NC as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $151,431 per year, or $72.8 per hour.
Director, Experience Strategy and Operations

Director, Experience Strategy and Operations

MyEyeDr.

Raleigh, NC • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago


MyEyeDr. rating

6.1

Company rating: 6.1 out of 10

Based on 201 frontline employees who took The Breakroom Quiz

715th of 877 rated healthcare providers


Job description

Description
About the role
The Director, Experience Strategy and Operations is responsible for developing and implementing strategies that enhance both the patient journey and the in office associate experience across the organization . This role focuses on leading a team that will drive improving patient satisfaction, engagement, and outcomes by fostering a culture of patient-centered care.
The Director will collaborate with various departments to ensure that the voice of both the patient and the field associate is integrated into all aspects of service delivery. This role will report to the VP, Internal Operations.
This is a hybrid remote role, offering a flexible work arrangement out of our Raleigh, NC office .
You Will
  • Create and execute a comprehensive patient and field associate experience strategy that aligns with MyEyeDr.'s mission to help our patients live their best lives.
  • Develop and implement initiatives that foster strong relationships with patients, including feedback collection, surveys, and community outreach programs.
  • Drive data insights by analyzing patient satisfaction and associate engagement data to identify trends and areas for improvement, leveraging insights to inform decision-making and enhance service delivery.
  • Lead cross functional partnership with Professional Services, Marketing and other key stakeholders to ensure a consistent and high-quality patient experience at every touchpoint.
  • Design and implement training programs in partnership with Learning and Delivery for associates on delivering patient-centered care, communication best practices, and addressing patient needs effectively.
  • Champion frontline enablement by identifying opportunities to simplify workflows, improve tools, and remove friction in the in-store experience, enabling associates to focus on patient care and service .
  • Define and track key performance indicators (KPIs) to measure success as well as analyze data to identify areas for improvement and iterate constantly on your strategies
  • Establish and maintain policies and procedures that promote a positive patient experience, ensuring compliance with industry regulations and organizational standards.
  • Lead initiatives focused on continuous improvement of patient care processes and service delivery, actively seeking innovative solutions to enhance the patient journey.
  • Prepare and present reporting to senior leadership, highlighting patient experience metrics and providing actionable recommendations for improvement.
  • Contribute to a culture of collaboration by actively working across business lines, communicating knowledge, and business processes to other business units.

About You
  • Minimum of 10 years of applicable experience focused on patient experience, retail operations, and/or associate experience, with a strong emphasis on frontline environments and leadership responsibility
  • Bachelor's degree in business administration, or related field, or the equivalent combination of education and experience
  • Strong analytical and problem-solving abilities
  • Self-motivated, high-energy individual with excellent communication skills (verbal and written), strong listening abilities, and effective presentation skills
  • Proven ability to lead and motivate cross-functional teams
  • Highly skilled with patient satisfaction measurement tools and methodologies
  • Ability to propose solutions and products tailored to patients needs
  • Ability to manage multiple tasks simultaneously while maintaining high standards of quality
  • Proficient in MS Office suite (Word, PowerPoint, Excel)

Grow with Us
  • Career Development and Training Opportunities
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
  • Participate in our Vision coverage and associate discounts on our products
  • Participate in our 401(k) with competitive company match
  • Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
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About MyEyeDr.

Sourced by ZipRecruiter

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Vienna, VA, US

Year founded

2001