Pharmacy Manager
$60 - $70.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
$60 - $70.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Macomb, MI · On-site
$67.05 - $90.55/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Macomb, MI · On-site
$67.05 - $90.55/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Macomb, MI · On-site
$60.25 - $71/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Macomb, MI · On-site
$60.25 - $71/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Eastpointe, MI · On-site
$58.25 - $68.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Eastpointe, MI · On-site
$58.25 - $68.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Macomb, MI · On-site
$67.05 - $90.55/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Macomb, MI · On-site
$67.05 - $90.55/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Kalamazoo, MI · On-site
$54.50 - $64.25/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Kalamazoo, MI · On-site
$54.50 - $64.25/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Macomb, MI · On-site
$67.05 - $90.55/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Macomb, MI · On-site
$67.05 - $90.55/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Livonia, MI · On-site
$57.50 - $67.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Livonia, MI · On-site
$57.50 - $67.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Waterford, MI · On-site
$67.05 - $90.55/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Waterford, MI · On-site
$67.05 - $90.55/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Lansing, MI · On-site
$67.05 - $90.55/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Lansing, MI · On-site
$67.05 - $90.55/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Eastpointe, MI · On-site
$58.25 - $68.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Eastpointe, MI · On-site
$58.25 - $68.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Macomb, MI · On-site
$60.25 - $71/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Macomb, MI · On-site
$60.25 - $71/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Lansing, MI · On-site
$66 - $77.50/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
New
Pharmacy Manager
Lansing, MI · On-site
$66 - $77.50/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
New
Pharmacy Manager
$59.25 - $69.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
$59.25 - $69.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Eastpointe, MI · On-site
$58.25 - $68.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Eastpointe, MI · On-site
$58.25 - $68.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Madison Heights, MI · On-site
$60 - $70.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Madison Heights, MI · On-site
$60 - $70.75/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Kalamazoo, MI · On-site
$61.50 - $72.50/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Pharmacy Manager
Kalamazoo, MI · On-site
$61.50 - $72.50/hr
Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management ...
Responsible for overall clinic staffing performance whether completed themselves or through TL ... Ensures team leader is effectively managing clinic operations to the satisfaction of the physician ...
Responsible for overall clinic staffing performance whether completed themselves or through TL ... Ensures team leader is effectively managing clinic operations to the satisfaction of the physician ...
Responsible for overall clinic staffing performance whether completed themselves or through TL ... Ensures team leader is effectively managing clinic operations to the satisfaction of the physician ...
Responsible for overall clinic staffing performance whether completed themselves or through TL ... Ensures team leader is effectively managing clinic operations to the satisfaction of the physician ...
Responsible for overall clinic staffing performance whether completed themselves or through TL ... Ensures team leader is effectively managing clinic operations to the satisfaction of the physician ...
Responsible for overall clinic staffing performance whether completed themselves or through TL ... Ensures team leader is effectively managing clinic operations to the satisfaction of the physician ...
Staff Performance Manager information
What does a staff performance manager do?
A staff performance manager oversees employee performance evaluations, sets performance goals, and implements strategies to improve productivity and engagement. They analyze performance data, provide feedback, and collaborate with leadership to develop training and development programs. Strong communication skills and knowledge of HR tools are essential for this role.
What are the key skills and qualifications needed to thrive as a staff performance manager, and why are they important?
To thrive as a Staff Performance Manager, you should have expertise in HR management, performance evaluation, and organizational development, typically supported by a degree in human resources or business administration. Familiarity with HRIS systems, performance management software, and relevant certifications like SHRM-CP or PHR is highly beneficial. Strong communication, analytical thinking, and coaching abilities are essential soft skills to motivate teams and drive improvement. These skills and qualifications are crucial for fostering a high-performance culture, aligning staff goals with organizational objectives, and supporting employee growth.
What is a staff performance manager?
A Staff Performance Manager is a professional responsible for overseeing and improving employee performance within an organization. Their duties typically include setting performance standards, conducting evaluations, providing feedback, and developing strategies for employee growth. They work closely with both employees and management to ensure organizational goals are met through effective performance management systems. Additionally, they may design training programs and handle performance-related issues to foster a productive workplace.
How does a staff performance manager typically collaborate with department leaders to improve team outcomes?
A Staff Performance Manager works closely with department leaders to identify performance gaps, set measurable goals, and develop targeted improvement plans. They facilitate regular meetings to review progress, provide feedback, and offer coaching or training resources tailored to the team's needs. By fostering open communication and aligning performance objectives with organizational goals, they help ensure that each team is positioned for success. This collaboration often leads to more cohesive teams, higher productivity, and greater employee satisfaction.
What are the most commonly searched types of Staff Performance jobs in Michigan?
The most popular types of Staff Performance jobs in Michigan are:
What are popular job titles related to Staff Performance Manager jobs in Michigan?
For Staff Performance Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Staff Performance Manager jobs in Michigan look for?
The top searched job categories for Staff Performance Manager jobs in Michigan are:
What cities in Michigan are hiring for Staff Performance Manager jobs?
Cities in Michigan with the most Staff Performance Manager job openings:
Walgreens rating
5.5
Based on 2,200 frontline employees who took The Breakroom Quiz
98th of 112 rated pharmacies
Job description
Job Summary:
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
Job Responsibilities:
Patient Experience
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
Job Responsibilities:
Patient Experience
- Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
- Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.
- Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
- Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
- Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Reviews, interprets, and accurately dispenses prescribed medications, as required.
- Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.
- Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
- Collaborates with Store Manager to define and develop new strategic business opportunities.
- Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity
- Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.
- Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.
- Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services
- Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines
- Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.
- Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)
- Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
- Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.
- Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.
- Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.
- Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.
- Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.
- Completes education credits and training, including learning modules, as required by the Company
- Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.
- Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
- Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.
- Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US