Sr Production Manager Jobs in Raleigh, NC (NOW HIRING)

Extreme Networks is building the next generation of autonomous cloud networking platforms for the enterprise. Identity is central to this transformation: it is the trust fabric that enables human operators and autonomous agents to safely access, configure, and manage enterprise networks at scale.

We are seeking a Senior Product Manager to own Identity & Access Management (IAM) as a platform servicenot simply as a feature backlog. In this role, you will define the architecture, governance model, and roadmap for identity across Extreme Platform ONE as enterprise customers expand their networks to support autonomous agents.

The operating model is intentionally built for both human operators and autonomous agents. Humans remain in control of judgment-driven work, governance, and exception handling, while agents take on well-defined, repetitive tasks such as health monitoring, standard deployments, and routine optimizations.

This is a highly cross-functional, high-visibility role at the intersection of platform strategy, customer success, AI innovation, and service ownership across networking and security. You will partner closely with platform service owners, engineering leaders, and executive stakeholders to support a broad set of enterprise use cases.

What You'll Own

Own the enterprise identity strategy for Extreme Platform ONE, serving human operators AND autonomous agents in a hybrid operational model

Define architectural standards, governance rules, and cross-team enforcement mechanisms for all identity-impacting changes

Create and maintain the Identity & Access governance framework (rule engine, Quality review, SLA enforcement, Compliance)

Ensure zero unplanned cross-product identity regressions; own PSIRT escalation response and remediation roadmaps

Design and evolve the identity model that enables agents to work autonomously on specific tasks while enforcing strict boundaries: capability binding, intent constraints, token lifecycle, graduated trust, and escalation thresholds

Define which tasks agents can execute fully autonomously (e.g., health monitoring, standard deployments, routine optimizations) vs. which require human approval/oversight vs. which remain human-only (policy, architecture, incident response)

Design escalation mechanisms: agents execute within scope but immediately escalate anomalies, exceptions, and anything outside their decision boundaries to humans

Partner with AI platform leadership to ensure agents can operate autonomously safely, and humans retain full visibility and control

Own the product roadmap for identity capabilities: provisioning, token lifecycle, audit trails, API scoping, multi-tenant isolation, autonomous agent execution audit (what did agents do, why, did they stay in bounds, what escalated to humans)

Define service-level agreements (SLAs) for identity: availability, performance, consistency, observability, and other factors, such as human escalation response times

Translate customer requirements, competitive intelligence, and platform constraints into clear, prioritized capabilities

Communicate roadmap clearly to customers, sales, engineering, and leadership

Write clear product requirements and user stories for identity capabilities that serve humans and enable agents to work within scoped autonomy

Collaborate with engineering and design solutions that require deep architectural understanding of human-agent boundaries

Partner on phased rollout and adoption strategies (beta programs, feature flags, rollback readiness, escalation testing)

Own product lifecycle: from validation ? design ? execution ? adoption ? measurement

Be the voice of the customer on all things identity & access control. Conduct discovery with large enterprises across different verticals to understand which operational tasks they trust agents with today, which they plan to delegate, and which will always require human judgment

Build trust through radical transparency and human control: customers must understand exactly what agents can do, what stays human-only, where boundaries are, and how to override/escalate

Coordinate identity roadmap dependencies across platform, infrastructure, security, and AI/agent teams

Ensure identity governance is the control mechanism that enforces which tasks agents can execute autonomously and which require human approval

Required Skills & Experience

• 7+ years Product Management experience in enterprise SaaS, networking, security, or platform infrastructure roles
• Deep IAM/Identity expertise: OAuth 2.0, SAML, OIDC, token lifecycle, RBAC, ABAC, multi-tenant boundary enforcement, audit trails
• Platform product management: You've shipped products where cross-team governance mattered and architectural decisions had wide impact
• Architectural thinking: You can read technical specs, understand distributed system tradeoffs, and translate between engineering and business language.
• Agentic systems knowledge: Understanding of how autonomous agents operate within task-scoped boundaries. Familiar with concepts like capability binding, intent constraints, graduated trust, behavior drift detection, human escalation
• Enterprise customer fluency: You understand large-organization compliance needs, audit requirements, and how enterprises operate networks
• Security/compliance: Experience with IAM platforms (Okta, CyberArk, Microsoft Entra); familiar with compliance frameworks (SOC 2, GDPR, HIPAA, FedRAMP)
• SaaS scale: Experience with building products that scale to millions of users/devices and thousands of enterprise tenants

$170,000 - $200,000 a year This role offers a market?competitive salary with an anticipated base compensation range of 170,000 to 200,000 USD. Actual compensation will depend on the selected candidate's experience, qualifications, skills, and work location. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay upon hire. This range is determined using objective, gender?neutral criteria based on skills, experience, responsibility, and working conditions. In addition to base pay, this role is eligible for a performance?based bonus and the full benefits package described below.

Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include:

• Medical, dental, and vision insurance
• Flexible work schedules and work-from-home opportunities where role permits
• Paid time off, including open time off in eligible markets and statutory leave in all markets
• Paid holidays in accordance with local practice
• Retirement savings programs, including 401K matching in the US
• Employee Stock Purchase Program, where eligible
• Employee assistance program
• Tuition reimbursement, where eligible

Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment.