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Sr Operations Representative Jobs in Virginia (NOW HIRING)

The Senior Operations Manager will analyze the productivity and efficiency of organizational ... The estimate displayed represents the typical salary range for this position based on experience ...

Senior Operations Officer

Mclean, VA · On-site +1

$200K - $240K/yr

ORA_ON_SITE Description SAIC has an immediate opening for a Senior Operations Officer to work on an ... The estimate displayed represents the typical salary range for this position based on experience ...

New

Senior Operations Manager - Skills and Experience: * Operational leadership within Hard Facilities ... representatives. Confident in leading client meetings, presenting performance data, managing ...

The Sr. Manager, VOCC VAS DPS Forward leads a 24x7 firstlevel operations team responsible for the ... Represent the support team on crossfunctional projects, especially initiatives related to ...

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Sr Operations Representative information

See Virginia salary details

$11

$21

$31

How much do sr operations representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for sr operations representative in Virginia is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Operations Representative?

To thrive as a Sr Operations Representative, you need a solid understanding of operational processes, strong analytical abilities, and experience in customer service or business administration, typically supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, CRM software, and proficiency in Microsoft Office are commonly required, along with knowledge of industry-specific platforms. Excellent communication, problem-solving, and organizational skills help you manage tasks efficiently and build strong client relationships. These abilities ensure smooth daily operations, effective issue resolution, and the delivery of high-quality service to both internal and external stakeholders.

What is the difference between Sr Operations Representative vs Operations Specialist?

AspectSr Operations RepresentativeOperations Specialist
Required CredentialsHigh school diploma; some roles prefer associate or bachelor’s degree; relevant certificationsHigh school diploma; certifications may be beneficial
Work EnvironmentOffice setting; customer service and administrative tasksOffice or warehouse; process coordination and support
Employer & Industry UsageCommon in logistics, manufacturing, and service industriesUsed across various industries including logistics, retail, and manufacturing
Search & Comparison IntentOften compared for roles involving operations support and coordinationCompared for roles focusing on process improvement and support

The main difference is that Sr Operations Representatives typically handle more complex customer interactions, oversee operational processes, and may have leadership responsibilities, whereas Operations Specialists focus on supporting daily operations, process execution, and coordination. Both roles require similar credentials and are common in similar industries, but the Sr Operations Representative often involves more customer-facing and supervisory duties.

What is a Sr Operations Representative?

Sr Operations Representatives are experienced professionals who oversee and coordinate daily operational activities within a company or department. They ensure that processes run smoothly, handle complex customer or client issues, and often assist in training or mentoring junior staff. Their role may also involve monitoring compliance, improving efficiency, and supporting management in implementing new policies or procedures. Typically, Sr Operations Representatives have in-depth knowledge of company operations and play a key role in achieving organizational goals.

Is operations a high paying job?

The salary for a Sr Operations Representative varies depending on industry, location, and experience, but it is generally considered a mid- to high-level role with competitive pay. Salaries often range from $50,000 to $80,000 annually, with potential for bonuses and benefits. Skills in process management, communication, and problem-solving can influence earning potential.

What are some common challenges faced by a Sr Operations Representative, and how can they be effectively managed?

Sr Operations Representatives often handle complex tasks such as process optimization, issue resolution, and cross-departmental coordination. Common challenges include managing high volumes of transactions, addressing unexpected operational disruptions, and ensuring compliance with company policies. To effectively manage these challenges, it's important to leverage strong organizational skills, maintain clear communication with team members and stakeholders, and stay up-to-date on operational best practices. Proactively identifying potential bottlenecks and using data-driven approaches can also help streamline workflows and minimize errors.

What are popular job titles related to Sr Operations Representative jobs in Virginia?

For Sr Operations Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Sr Operations Representative jobs in Virginia look for?

The top searched job categories for Sr Operations Representative jobs in Virginia are:

What cities in Virginia are hiring for Sr Operations Representative jobs?

Cities in Virginia with the most Sr Operations Representative job openings:

Infographic showing various Sr Operations Representative job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,927 per year, or $21.1 per hour.

Senior Operations Manager

Saic

Alexandria, VA • On-site

$160 - $200/hr

Other

Posted 12 days ago


SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

79th of 224 rated it services


Job description

Description

SAIC is seeking a Senior Operations Manager with an active TS/SCI clearance to support the Office of the Under Secretary of War for Research and Engineering. The Senior Operations Manager will analyze the productivity and efficiency of organizational structure, projects, and activities and advise SES-level leadership on the effectiveness of government programs and operations. The role will support the Director, Systems Engineering and Architecture (https://www.cto.mil/sea/) as a trusted agent in the oversight of the organization’s mission execution as well as development of strategic communications and organizational change management plans. The Senior Operations Manager will help our customers solve complex problems; manage project communications, schedules, risk, policy compliance, and workflow; budgets, and reporting; and increase workforce productivity through process improvement.

A perfect candidate will have depth and breadth of knowledge of: organizational analysis (e.g., analytical and evaluative methods and techniques for assessing staffing capacity and capability; missions; management principles and processes); and programmatic planning and analysis (project and organizational cost, schedule, performance and risk) in the context of OSW-level organizational mission dynamics between operational requirements (e.g., Combatant Commands, Joint Staff), budget (e.g., OSW CAPE), and DoW weapons systems development and acquisition (e.g., OUSW(R&E), OUSW(A&S)).

The position is located in Alexandria, VA, with an on-site requirement of 1-4 days per week.

Job Responsibilities:
  • Develop and track technical and schedule progress; evaluate and analyze the health of programs / projects against established goals & objectives within the Systems Engineering and Architecture (SE&A) organization (e.g. ongoing Systems Engineering initiatives, annual organizational goals to meet strategic goals).
  • Develop, recommend, and implement modifications to current procedures and policies to improve efficiency; develop new standard operating procedures (SOPs).
  • Provide organizational management to include staffing analysis; support director-level organizational surveys (seek feedback from the staff); provide recommendations on staffing efficiencies to accomplish organizational goals.
  • Support development of resource budgets (#s of personnel required to accomplish tasks); coordinate with government Budget Financial Manager to track and assess organizational budget as it relates to ongoing projects.
  • Work with front office staff (e.g., workflow manager, legislative affairs) to assess impact of taskers and new laws/policy on the organization.
  • Support the development and tracking of taskers/action items assigned to the organization to facilitate timely senior leadership feedback and approval.
  • Evaluate and advise on the organization, methods, and procedures for providing administrative support systems such as records, communications, directives, forms, files, and documentation (e.g., improvements organizational and project level data for ease of searching and sharing).
  • Analyze management information requirements to develop program or administrative reporting systems including the systems specifications, data gathering and analytical techniques, and systems evaluation methodology.
  • Recommend KM technology where applicable (e.g., advise on the potential benefits/uses of automation to improve the efficiency of administrative support or program operations).
Qualifications Required Qualifications:
  • Bachelors and ten (10) years or more of related experience; Masters and eight (8) years or more experience ; PhD or JD and five (5) years or more experience.
  • Bachelors (preferably in a STEM field).
  • Strong leadership, problem identification/resolution skills, flexibility, initiative, and a proven ability to work with Senior Executives efficiently and effectively.
  • Experience writing white papers, briefings, correspondence, and reports.
  • Excellent organizational and teambuilding skills and excellent interpersonal skills.
  • ActiveTS/SCI clearance.
  • US citizenship.
Desired Qualifications:
  • Master’s degree.
  • Experience in a position such as Chief of Staff or Operations Manager within an executive level government organization.
  • Understanding of JCIDS, PPBES and Adaptive Acquisition Framework.
  • Current knowledge of OUSW(R&E) structure and understanding of the National Defense Strategy and the modernization areas.

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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