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Sql Support Analyst Jobs (NOW HIRING)

Eclaro

Production Support Analyst

Charlotte, NC

$125K - $150K/yr

Execute SQL queries for transaction validation and data analysis. Monitor and troubleshoot Unix ... Support production deployments and ACH cycle validations. Perform post-release verification and ...

Eclaro

Production Support Analyst

Matthews, NC

$125K - $150K/yr

Execute SQL queries for transaction validation and data analysis. Monitor and troubleshoot Unix ... Support production deployments and ACH cycle validations. Perform post-release verification and ...

Eclaro

Production Support Analyst

Charlotte, NC

$125K - $150K/yr

Execute SQL queries for transaction validation and data analysis. Monitor and troubleshoot Unix ... Support production deployments and ACH cycle validations. Perform post-release verification and ...

Wise Skulls

Teamcenter Support analyst

Austin, TX · On-site

Knowledge of Windows/Linux environments and basic SQL queries * Analyze and resolve incidents ... Support deployments, patches, and configuration updates in coordination with L3/engineering teams.

IT America Inc

Product Support Analyst

Los Angeles, CA · On-site

Product Support Analyst Location: Los Angeles, CA (Onsite) Duration: Long term contract Job Summary ... Strong knowledge of SQL for data analysis and troubleshooting * Experience working with REST APIs ...

DeepIntent

Platform Support Analyst

Manhattan, NY · On-site

They are seeking a Platform Support Analyst to address production issues, monitor platform health ... SQL queries that can be used for data analysis and pulling reports • Coordinate and assist in ...

Manifest Solutions

System Support Analyst

Columbus, OH · On-site

Manifest Solutions is currently seeking a System Support Analyst for an onsite position in Columbus ... SQL querying or advanced reporting requiring complex table joins and multiple data sources or high ...

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How much do sql support analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for sql support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are some common challenges faced by SQL Support Analysts when troubleshooting database issues, and how are they typically addressed?

SQL Support Analysts often encounter challenges such as identifying the root cause of slow-performing queries, resolving database connectivity issues, and managing data integrity concerns. Addressing these issues typically involves analyzing query execution plans, monitoring server performance, and collaborating closely with developers and database administrators to implement solutions. Effective communication and a systematic approach to problem-solving are essential, as analysts frequently juggle multiple support tickets and must prioritize urgent requests while maintaining service quality.

What are the key skills and qualifications needed to thrive as a SQL Support Analyst, and why are they important?

To thrive as a SQL Support Analyst, you need strong SQL query skills, database administration knowledge, and a background in computer science or information technology. Experience with database management systems like Microsoft SQL Server or Oracle, and certifications such as Microsoft Certified: Azure Data Fundamentals, are typically required. Excellent problem-solving, communication, and customer service skills help analysts efficiently resolve user issues and collaborate with technical teams. These abilities are crucial to maintaining database reliability, quickly troubleshooting problems, and ensuring smooth business operations.

What does an SQL Support Analyst do?

An SQL Support Analyst is responsible for providing technical assistance and troubleshooting support related to SQL databases. They help users and organizations resolve database issues, optimize queries, maintain database performance, and ensure data integrity. These professionals often work closely with database administrators and developers to diagnose problems, implement solutions, and support database-driven applications. Additionally, they may assist in database upgrades, backups, and security measures. Their goal is to ensure that SQL databases run efficiently and reliably.
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Sql Support Analyst jobs near you
Infographic showing various Sql Support Analyst job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 2% Internship, 10% As Needed, 29% Full Time, 54% Contract, and 2% Nights. Highlights an 76% Physical, 7% Hybrid, and 17% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Production Support Analyst

Production Support Analyst

Eclaro

Charlotte, NC

$125K - $150K/yr

Full-time

Posted 7 days ago

Job description

Production Support Analyst Job Number: 26-00541 Pursue excellence in your career! ECLARO is seeking a Production Support Analyst Solutions professional for our client in Charlotte, NC. Our client is an innovative financial technology company transforming digital banking and payments.

If you’re driven by technology and excited to shape the future of finance, this is the perfect opportunity to grow your career with a forward-thinking team! Position Overview: Experienced Production Support Analyst to support critical ACH payment processing systems. This role focuses on ensuring seamless ACH file processing, exception handling, settlement reconciliation, and timely resolution of production issues.

Strong experience supporting ACH operations, troubleshooting payment returns and rejects, and working in high-volume financial transaction environments. Responsibilities: Production & Application Support: Monitor ACH processing cycles, batch jobs, and settlement windows. Ensure timely processing of inbound/outbound ACH files.

Identify, troubleshoot, and resolve production incidents within SLA timelines. Perform root cause analysis and implement preventive measures. Provide night shift operational support and on-call coverage.

ACH Payments Processing Support: Support ACH file processing including credits, debits, reversals, returns, and NOCs. Investigate ACH return codes, rejects, and exception items. Monitor settlement, posting, and reconciliation processes.

Validate NACHA file formatting and transmission issues. Ensure compliance with ACH processing cut-off times and settlement schedules. Exception Handling & Reconciliation: Analyze failed transactions and reconciliation breaks.

Investigate duplicate transactions and settlement discrepancies. Support resolution of ACH disputes and return processing timelines. Client & Stakeholder Communication: Communicate incident status and resolution updates to clients and internal teams.

Participate in incident bridges and prepare post-incident reports. Provide operational guidance on ACH processing issues. Technical Troubleshooting: Execute SQL queries for transaction validation and data analysis.

Monitor and troubleshoot Unix/Linux batch jobs and file transmissions. Analyze application logs, ACH processing logs, and system alerts. Testing & Release Support: Support production deployments and ACH cycle validations.

Perform post-release verification and smoke testing. Coordinate with development and QA teams to resolve defects. Ticketing & Process Management: Manage incidents and service requests using Jira or similar tools.

Maintain operational runbooks and support documentation. Required Qualifications: 7 years of production support experience in banking or payment systems. Strong hands-on experience supporting ACH payment processing.

Solid understanding of: ACH lifecycle and settlement windows NACHA file structure & validation ACH returns, NOCs, reversals, and exception processing ACH cut-off times and processing schedules Experience troubleshooting ACH return codes and reconciliation issues. Hands-on experience with below is more preferrable: Unix/Linux commands & job monitoring SQL querying & data analysis Log analysis & issue troubleshooting Incident & problem management Experience in handling client communications and incident coordination. Familiarity with Jira or other ticketing tools.

Preferred Qualifications: Knowledge of banking operations and settlement processes. Experience supporting high-volume ACH environments. Understanding of regulatory and compliance requirements.

ITIL process awareness. Salary: $125000.00-$150000.00/Year If interested, you may contact: Eric McAuley Eric.McAuley@eclaro.com 9803601322 Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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