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Sql Support Analyst Jobs (NOW HIRING)

Harris

Support Analyst

Ohio, IL

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... Experience with relational databases and reading / writing T-SQL * Experience with the following:

Harris

Support Analyst

Indiana, PA

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... Experience with relational databases and reading / writing T-SQL * Experience with the following:

Harris

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... Experience with relational databases and reading / writing T-SQL * Experience with the following:

RevSpring Inc

Application Support Analyst

Hamilton, NJ · On-site

Application Support Analyst Job Summary: RevSpring provides patient engagement and revenue cycle ... It is desired that the candidate be able to write SQL queries. * It is desired that the candidate ...

Harris

Support Analyst

Michigan, ND

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... Experience with relational databases and reading / writing T-SQL * Experience with the following:

stateindustrial

Operations & Support Analyst

Hebron, OH · On-site

The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ... Manage and monitor corporate application operational jobs for optimal performance (SAP, SQL, Other ...

stateindustrial

Operations & Support Analyst

Hebron, OH · On-site

The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ... Manage and monitor corporate application operational jobs for optimal performance (SAP, SQL, Other ...

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Sql Support Analyst information

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How much do sql support analyst jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for sql support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are some common challenges faced by SQL Support Analysts when troubleshooting database issues, and how are they typically addressed?

SQL Support Analysts often encounter challenges such as identifying the root cause of slow-performing queries, resolving database connectivity issues, and managing data integrity concerns. Addressing these issues typically involves analyzing query execution plans, monitoring server performance, and collaborating closely with developers and database administrators to implement solutions. Effective communication and a systematic approach to problem-solving are essential, as analysts frequently juggle multiple support tickets and must prioritize urgent requests while maintaining service quality.

What are the key skills and qualifications needed to thrive as a SQL Support Analyst, and why are they important?

To thrive as a SQL Support Analyst, you need strong SQL query skills, database administration knowledge, and a background in computer science or information technology. Experience with database management systems like Microsoft SQL Server or Oracle, and certifications such as Microsoft Certified: Azure Data Fundamentals, are typically required. Excellent problem-solving, communication, and customer service skills help analysts efficiently resolve user issues and collaborate with technical teams. These abilities are crucial to maintaining database reliability, quickly troubleshooting problems, and ensuring smooth business operations.

What does an SQL Support Analyst do?

An SQL Support Analyst is responsible for providing technical assistance and troubleshooting support related to SQL databases. They help users and organizations resolve database issues, optimize queries, maintain database performance, and ensure data integrity. These professionals often work closely with database administrators and developers to diagnose problems, implement solutions, and support database-driven applications. Additionally, they may assist in database upgrades, backups, and security measures. Their goal is to ensure that SQL databases run efficiently and reliably.
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Sql Support Analyst jobs near you
Infographic showing various Sql Support Analyst job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Support Analyst

Support Analyst

Harris

Ohio, IL

$60K - $70K/yr

Full-time

Posted 21 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

68th of 209 rated software companies

Job description

Job Description Summary

The Aumentum Technologies support team is seeking a Support Analyst to provide application support to customers that will involve answering complex questions on the function and usage of our products. The successful candidate will investigate, manage, track and close client support issues, specifically related to the database and functions of the application(s). They will also be responsible for contributing to a knowledge base, supporting user forums and customer training efforts. You must have the ability to multi-task and see issues through to resolution. You will serve as primary support liaison between the company and the customer. In this role, you will work closely with the Manager, Support Services, and be supported by a great team, in providing exceptional customer service and development support.

Job Description

As a Support Analyst, you will provide application support and expertise to both our customers and internal resources. This will involve answering complex questions, contributing to our knowledge base, and serving as a support liaison between the company and our customers. Working closely with other Support team members and counterparts on the Research and Development team, you will investigate, manage, track, and close client support issues, specifically related to the database and function of the application(s) and escalations.

  • Work directly or indirectly with customers to provide services and help resolve user issues. Includes delivering product training virtually and onsite.
  • Investigate, manage, track, and close client support issues, including those related to database functionality and application behavior
  • Assess a variety of software scenarios, reviewing software configuration, setup and existing documentation to identify the correct resolution or escalate according to departmental guidelines
  • Report detailed information within the client tracking system and document processes and routines by following the defined guidelines and team goals and objectives
  • Work closely with other team members, exchanging knowledge through training sessions and meetings, and producing documentation
  • Create and conduct training for customers on functionality and best practices for products, including at user conferences
  • Collaborate with customers and/or our product and engineering teams to document proposed enhancements and determine cause/resolution to software defects
  • Review technical support related processes and documentation for continuous improvement

What we are looking for:

  • 3+ years of experience in a Technical Customer Support role
  • BS/BA degree in related business or technical field, or equivalent industry experience
  • Exceptional customer service and a professional, friendly attitude
  • Strong verbal and written communication skills, with a commitment to professionalism toward both clients and co-workers
  • Excellent problem solving skills: Identification, solution, and execution
  • Team player who is willing to share their knowledge and learn with the team
  • Ability to review, prioritize, and respond to multiple client issues in a fast paced organization
  • Proactive mindset with the ability to anticipate issues and initiate change
  • Must possess professional and friendly attitude and be able to quickly develop a rapport with clients over the phone
  • Teachable: Open and able to learn new processes, technologies, and products.

What would make you stand out:

  • Exposure to local government property taxation software and or practices
  • Previous experience with property assessment software or knowledge of the property assessment lifecycle.
  • Experience with relational databases and reading / writing T-SQL
  • Experience with the following: Microsoft applications and report query solutions

Salary range: $60,000 - $70,000 USD per year.

What Harris Computer employees say

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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