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Spectrum Enterprise Technical Support Jobs in Wisconsin

Qualys

Technical Account Manager

Madison, WI · On-site

... together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level ...

LexisNexis Risk Solutions

WI · On-site

$78.80 - $131.30/hr

## Technical Sales Support Rep IVApplylocations: North Carolina: Home Based - Pittsburgh, PA: Ohio ... LexisNexis CounselLink is the leading enterprise legal management solution designed to help ...

Accreditation Council for Graduate Medical Education

WI · On-site

$100 - $130/hr

Enterprise Technical Sales Success: own securing technical wins and influencing purchasing ... Emotional and mental wellness support * Learning & development programs * And we have snacks in our ...

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Spectrum Enterprise Technical Support information

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$14

$26

$45

How much do spectrum enterprise technical support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for spectrum enterprise technical support in Wisconsin is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.65 per hour, depending on experience, location, and employer.

What is Spectrum Enterprise Technical Support?

Spectrum Enterprise Technical Support is a specialized service provided by Spectrum Enterprise to assist business customers with their internet, voice, network, and other managed service needs. The technical support team helps troubleshoot issues, resolve connectivity problems, and answer questions about Spectrum's enterprise-grade products. They are trained to handle complex technical problems and can provide support remotely or coordinate onsite assistance when necessary. This support ensures that business operations continue smoothly and efficiently.

How does the Spectrum Enterprise Technical Support team typically collaborate with other departments to resolve client issues?

Spectrum Enterprise Technical Support professionals frequently work cross-functionally, collaborating with network engineers, account managers, and field technicians to address complex client issues. When a technical problem requires escalation, support team members coordinate with internal engineering teams to troubleshoot and implement solutions efficiently. Regular communication and documentation are key, ensuring that everyone involved has up-to-date information. This collaborative environment helps resolve issues quickly and provides valuable learning opportunities for team members.

What are the key skills and qualifications needed to thrive as a Spectrum Enterprise Technical Support specialist, and why are they important?

To excel as a Spectrum Enterprise Technical Support specialist, you need strong troubleshooting skills, knowledge of networking fundamentals, and typically an associate degree or relevant technical certifications. Familiarity with ticketing systems, network monitoring tools, and platforms like Cisco or Juniper is often required. Excellent communication, patience, and problem-solving abilities help you effectively assist clients and manage complex technical issues. These competencies ensure efficient resolution of technical problems, high customer satisfaction, and smooth enterprise network operations.

What is the difference between Spectrum Enterprise Technical Support vs Spectrum Network Technician?

AspectSpectrum Enterprise Technical SupportSpectrum Network Technician
CredentialsTypically requires technical certifications like CompTIA A+ or Network+Often requires Cisco, CompTIA, or vendor-specific certifications
Work EnvironmentCustomer service-focused, office or remote supportFieldwork, on-site network installation and maintenance
Employer & Industry UsageTelecommunications providers, customer support centersNetwork infrastructure providers, telecom companies
Search & Comparison IntentUnderstanding support roles, troubleshooting, customer serviceNetwork setup, hardware installation, technical maintenance

While both roles involve technical skills related to networking, Spectrum Enterprise Technical Support primarily focuses on assisting customers remotely with troubleshooting and support. In contrast, Spectrum Network Technicians are more involved in on-site network installation and maintenance. Both roles require relevant certifications and industry experience, but their work environments and daily tasks differ significantly.

What are popular job titles related to Spectrum Enterprise Technical Support jobs in Wisconsin?

For Spectrum Enterprise Technical Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Spectrum Enterprise Technical Support jobs in Wisconsin look for?

The top searched job categories for Spectrum Enterprise Technical Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Spectrum Enterprise Technical Support jobs?

Cities in Wisconsin with the most Spectrum Enterprise Technical Support job openings:

Spectrum Enterprise Technical Support jobs near you
Infographic showing various Spectrum Enterprise Technical Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,686 per year, or $26.3 per hour.

Accounts Receivable & Collections Specialist

Total Mechanical Systems Ltd.

Pewaukee, WI • On-site

$19.75 - $26.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

At TOTAL, our continued growth means more chances for you to advance and thrive in a positive, team-driven environment. We prioritize our people, which is why we're proud to be voted a Top Workplace for the 14th consecutive year.
As Southeast Wisconsin's largest locally owned mechanical contractor, TOTAL Mechanical delivers comprehensive, mission-critical solutions-from construction and automation to maintenance and emergency services-with an uncompromising commitment to customer service.
We are seeking a detail-oriented Accounts Receivable & Collections Specialist to join our Accounting team. Reporting to the Accounting Manager, this position manages customer accounts, processes cash receipts, supports collection efforts, and helps maintain accurate accounts receivable records.
Location: Pewaukee, WI | Schedule: Full-time, onsite | Classification: Non-exempt
What You'll Do
  • Monitor aging reports and follow up on outstanding customer balances.
  • Conduct collection activities by phone and email and prepare collection or lien notices when appropriate.
  • Process and post customer payments, credit card transactions, and daily bank deposits.
  • Research unapplied cash, payment discrepancies, and customer account questions.
  • Partner with project managers, operations, and billing staff to resolve disputes.
  • Review credit information for new customers and maintain supporting records.
  • Keep accurate documentation of collection activity and customer communications.
  • Support process improvements that strengthen cash flow and customer service.

What You'll Bring
  • High school diploma or GED required; associate degree in Accounting, Business Administration, or a related field preferred.
  • One to three years of accounts receivable, collections, or general accounting experience.
  • Construction or contracting industry experience preferred.
  • Proficiency in Microsoft Excel; Spectrum ERP or similar accounting software experience is a plus.
  • Strong attention to detail, organization, problem-solving, and communication skills.
  • Ability to prioritize deadlines, work independently, and collaborate across teams.
  • Professional, customer-focused approach to collection activities.

Benefits
  • Medical, Dental, and Vision Insurance
  • 401K Retirement Plan
  • Paid Time Off and Paid Holidays
  • Wellness Program including gym reimbursement, wellness discount, and rewards available

Total Mechanical is an Equal Opportunity Employer

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