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Spectrum Community Solutions Jobs (NOW HIRING)

SPECTRUM

Customer Support Representative

San Diego, CA · On-site

$20 - $34.55/hr

Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer ...

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How much do spectrum community solutions jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for spectrum community solutions in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spectrum Community Solutions Representative, and why are they important?

To excel as a Spectrum Community Solutions Representative, you generally need strong customer service abilities, sales skills, and a high school diploma or equivalent. Proficiency in CRM software, telecommunications technology, and familiarity with Spectrum’s product suite are important technical qualifications. Excellent interpersonal communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for delivering tailored solutions, ensuring customer satisfaction, and driving business growth in a competitive market.

What is Spectrum Community Solutions?

Spectrum Community Solutions is a division of Charter Communications that provides internet, TV, and voice services specifically tailored for multi-dwelling units (MDUs) such as apartments, condominiums, and student housing. The service aims to deliver high-speed connectivity and advanced entertainment options for residents while offering property managers customized solutions and dedicated support. Spectrum Community Solutions is designed to simplify technology management for property owners and enhance the living experience for residents.

How does a role with Spectrum Community Solutions typically interact with property managers and residents on a daily basis?

In a Spectrum Community Solutions position, you'll regularly collaborate with property managers to coordinate service installations, address connectivity issues, and ensure resident satisfaction. Daily tasks often include troubleshooting, responding to service requests, and providing technical support either on-site or remotely. Building strong relationships with both property staff and residents is key, as clear communication helps resolve issues efficiently and fosters a positive experience. The role requires adaptability, as you'll encounter a variety of technical challenges and customer needs across different multi-dwelling properties.
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Infographic showing various Spectrum Community Solutions job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,331 per year, or $30.9 per hour.
Manager, Community Solutions Sales

Manager, Community Solutions Sales

Community Solutions

Tampa, FL • On-site

Full-time

Posted 22 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Responsible for development and implementation of programs and strategies that maximize the Company's market-share through the acquisition, retention and growth of Spectrum Community Solutions (SCS) business. This position directs and manages Account Executives and Sr. Account Executives. This position will also identify opportunities for SCS acquisitions and win-backs. 


MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience 
  • Responsible for meeting and exceeding budgeted sales goals and quota  
  • Supervise a Team of SCS Account Executives and Sr. Account Executives
  • Oversee the monitoring and tracking of SCS new-build projects using a variety of management reports and tools  
  • Coordinate and communicate SCS activities with designated leadership and stakeholders to maximize SCS investments and revenues  
  • Analyze market conditions and manage portfolios for all SCS Account Executives and Sr. Account Executives
  • Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination and salary/status change recommendations
  • Responsible for the oversight of the SCS Account Executive and Sr. Account Executive commission plan, compliance and achievement to plan.
  • Work with Sales Operations team to ensure that contract administration is being maintained in accordance with company objectives. Work closely with the legal team on all SCS contracts to ensure compliance and maximize return on investment.
  • Develop and implement programs and strategies designed to improve upon and support the Company image and reputation with property owners in the interest of building long-term business relationships
  • Respond to competitive threats and work with Legal on all violations of exclusive rights
  • Perform public relations and liaison functions with homebuilder's associations, multi-family housing groups and county/city building agencies
  • Lead and participate in succession planning.
  • Adhere to industry specific local, state, and federal regulations, as applicable.
  • Know, understand and follow Company policy
  • Perform other duties as requested by supervisor.

WORKING CONDITIONS

  • Office environment 
  • Travel as required may be up to 25%

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Demonstrated leadership qualities
  • Ability to use automated reporting and analysis applications
  • Advanced knowledge of Company products and services

Required Education

  • Bachelor's Degree in business or related field, or equivalent work experience

Required Related Work Experience and Number of Years

  • Sales Management experience - 7+
  • Project Management experience - 5+ 

PREFERRED QUALIFICATIONS

Preferred Related Work Experience and Number of Years

  • Industry related experience preferred
  • Experience in residential property management, or real estate development a plus 
  • Management or leadership experience - 2+ 

#LI-RW1
SMD540 2026-74330 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Demonstrated leadership qualities
  • Ability to use automated reporting and analysis applications
  • Advanced knowledge of Company products and services

Required Education

  • Bachelor's Degree in business or related field, or equivalent work experience

Required Related Work Experience and Number of Years

  • Sales Management experience - 7+
  • Project Management experience - 5+ 

PREFERRED QUALIFICATIONS

Preferred Related Work Experience and Number of Years

  • Industry related experience preferred
  • Experience in residential property management, or real estate development a plus 
  • Management or leadership experience - 2+ 
Employment Type: Full Time

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