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Spectrum Community Solutions Jobs (NOW HIRING)

SPECTRUM

Call Center Representative

San Diego, CA · On-site

$20 - $34.55/hr

Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer ...

SPECTRUM

Customer Support Representative

San Diego, CA · On-site

$20 - $34.55/hr

Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer ...

SPECTRUM

Customer Support Representative

San Diego, CA · On-site

$20 - $34.55/hr

Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer ...

SPECTRUM

Inbound Sales Representative

Greensboro, NC · On-site

$20/hr

As an Inbound Sales Representative on our Community Solutions team at Spectrum, you'll be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling ...

SPECTRUM

Inbound Sales Representative

Greensboro, NC · On-site

$20/hr

As an Inbound Sales Representative on our Community Solutions team at Spectrum, you'll be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling ...

SPECTRUM

Inbound Sales Representative

San Diego, CA · On-site

$70K/yr

As a Rep Community Solutions Inbound Sales at Spectrum, you will connect with new, existing, and former customers, guiding them to the best value across cable, internet, home phone and mobile ...

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Spectrum Community Solutions information

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How much do spectrum community solutions jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for spectrum community solutions in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What is the starting pay for Spectrum?

The starting pay for Spectrum Community Solutions positions typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as training and flexible schedules.

What are the key skills and qualifications needed to thrive as a Spectrum Community Solutions Representative, and why are they important?

To excel as a Spectrum Community Solutions Representative, you generally need strong customer service abilities, sales skills, and a high school diploma or equivalent. Proficiency in CRM software, telecommunications technology, and familiarity with Spectrum’s product suite are important technical qualifications. Excellent interpersonal communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for delivering tailored solutions, ensuring customer satisfaction, and driving business growth in a competitive market.

What is Spectrum Community Solutions?

Spectrum Community Solutions is a division of Charter Communications that provides internet, TV, and voice services specifically tailored for multi-dwelling units (MDUs) such as apartments, condominiums, and student housing. The service aims to deliver high-speed connectivity and advanced entertainment options for residents while offering property managers customized solutions and dedicated support. Spectrum Community Solutions is designed to simplify technology management for property owners and enhance the living experience for residents.

Is it hard to get hired at Spectrum?

Getting hired at Spectrum Community Solutions can involve a competitive application process that includes online assessments, interviews, and background checks. Candidates with relevant skills, such as customer service or technical knowledge, and a clean employment history tend to have better chances of success.

What jobs make $3,000 a month without a degree?

Jobs such as sales representatives, commercial drivers, and skilled trades like electricians or plumbers can often earn around $3,000 monthly without requiring a college degree. These roles typically rely on experience, certifications, or on-the-job training and may involve working in sales, transportation, or technical fields.

How does a role with Spectrum Community Solutions typically interact with property managers and residents on a daily basis?

In a Spectrum Community Solutions position, you'll regularly collaborate with property managers to coordinate service installations, address connectivity issues, and ensure resident satisfaction. Daily tasks often include troubleshooting, responding to service requests, and providing technical support either on-site or remotely. Building strong relationships with both property staff and residents is key, as clear communication helps resolve issues efficiently and fosters a positive experience. The role requires adaptability, as you'll encounter a variety of technical challenges and customer needs across different multi-dwelling properties.

What is Spectrum Community Solutions Services?

Spectrum Community Solutions offers services such as internet, phone, and cable TV to residential and business customers. Employees in this area may work in customer support, installation, or technical roles, often requiring knowledge of telecommunications technology and customer service skills.
More about Spectrum Community Solutions jobs
What job categories do people searching Spectrum Community Solutions jobs look for? The top searched job categories for Spectrum Community Solutions jobs are:
Call Center Representative

Call Center Representative

SPECTRUM

San Diego, CA • On-site

$20 - $34.55/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 604 frontline employees who took The Breakroom Quiz

19th of 80 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation.


How You’ll Make an Impact   

  • Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic tools
  • Manage account activation, maintenance and billing concerns through thoughtful phone support
  • Recommend upgrades and solutions based on customer needs to enhance product value
  • Process orders and navigate account management systems for new sales and account updates
  • Facilitate escalations and determine if field visits are needed for complex issues
  • Contribute ideas to improve the customer experience and build long-term relationships
  • Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings

Working Conditions   

  • Office environment with various schedules including holidays

What You’ll Bring to Spectrum   

Required Qualifications   

Education   

  • High school diploma or equivalent

Experience   

  • Customer service and sales or retention experience

Skills   

  • Ability to read, write, speak and understand English
  • Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair
  • Proficiency in billing systems
  • Strong verbal and written communication skills
  • Complex problem solving abilities
  • Quick thinking, goal orientation, ambition and determination
  • Strong follow-up, accuracy, multitasking and attention to detail
  • Positive phone demeanor and excellent customer service
  • Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation

Preferred Qualifications

Experience

  • 1+ years working in cable operations or telecommunications call center

CBI112 2026-76492 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $34.55. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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