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Spectrum Call Jobs (NOW HIRING)

SPECTRUM

Call Center Representative

Buffalo, NY · On-site

$20/hr

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing ... 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the ...

SPECTRUM

Call Center Representative

Kansas City, MO · On-site

$15.75 - $19.50/hr

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing ... 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the ...

SPECTRUM

Call Center Representative

Vancouver, WA · On-site

$20 - $27.80/hr

At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to ... call centers offering a variety of shifts. On any given day, you'll find yourself in the office ...

SPECTRUM

Call Center Representative

Flushing, NY · On-site +1

$20/hr

Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR ... 7 call centers offering a variety of shifts. During your shift, you will find yourself in the ...

Spectrum

Call Center Sales Representative

Mililani, HI

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

Spectrum

Call Center Sales Representative

Albany, NY

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

SPECTRUM

Call Center Sales Representative

Largo, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

SPECTRUM

Call Center Representative

San Antonio, TX · On-site

$20/hr

Then working as a professional Customer Service Representative at Spectrum may be right for you. As ... 7 call centers offering a variety of shifts. During your shift, you will find yourself in the ...

SPECTRUM

Call Center Representative

Morrisville, NC · On-site

$15 - $18.75/hr

Then working as a professional Customer Service Representative at Spectrum may be right for you. As ... 7 call centers offering a variety of shifts. During your shift, you will find yourself in the ...

SPECTRUM

Call Center Sales Representative

Riverview, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

SPECTRUM

Call Center Representative

Riverview, FL · On-site

$14.25 - $17.75/hr

If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs

SPECTRUM

Call Center Sales Representative

Mililani, HI · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

SPECTRUM

Call Center Representative

Zanesville, OH · On-site

$20 - $25.25/hr

If so, consider starting your career at Spectrum as a professional Customer Service Representative ... call centers offering a variety of shifts. On any given day, you'll find yourself in the office ...

SPECTRUM

Call Center Representative

Schenectady, NY · On-site

$20 - $27.80/hr

At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to ... call centers offering a variety of shifts. On any given day, you'll find yourself in the office ...

SPECTRUM

Call Center Sales Representative

Albany, NY · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

SPECTRUM

Call Center Sales Representative

Charlotte, NC · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... Achieve and exceed activity goals by following call handling metrics such as productive time and ...

SPECTRUM

Call Center Sales Representative

Lake Mary, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... Achieve and exceed activity goals by following call handling metrics such as productive time and ...

SPECTRUM

Call Center Sales Representative

Riverview, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... Achieve and exceed activity goals by following call handling metrics such as productive time and ...

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Spectrum Call information

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$10

$17

$25

How much do spectrum call jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for spectrum call in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Spectrum Call vs Spectrum Customer Service Representative?

AspectSpectrum CallSpectrum Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training in customer service and technical supportHigh school diploma or equivalent; training in customer service and product knowledge
Work EnvironmentCall centers, remote or on-site, handling customer inquiries and technical issuesCall centers, on-site or remote, assisting customers with billing, service issues, and technical support
Employer & Industry UsageTelecommunications industry, customer support rolesTelecommunications industry, customer support roles

While both roles involve assisting Spectrum customers via phone, Spectrum Call typically refers to the overall call handling process, including technical troubleshooting, whereas Spectrum Customer Service Representative focuses more on billing, account management, and general support. Both roles require similar credentials and work in comparable environments, often overlapping in daily tasks.

What are some common challenges faced by Spectrum Call Center Representatives, and how can they be managed effectively?

Spectrum Call Center Representatives often encounter high call volumes and must address a wide variety of customer concerns, ranging from technical issues to billing inquiries. Managing these challenges requires strong communication skills, patience, and the ability to quickly learn and apply company protocols. Effective representatives use available resources, such as knowledge bases and support from experienced team members, to resolve issues efficiently while maintaining a positive customer experience. Regular training and feedback sessions also help employees stay updated on new products and solutions, ensuring continued professional growth.

What are the key skills and qualifications needed to thrive as a Spectrum Call Center Representative, and why are they important?

To excel as a Spectrum Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is important. Outstanding representatives demonstrate patience, active listening, and the ability to remain calm under pressure. These skills are crucial for delivering excellent customer service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What are Spectrum Call representatives?

Spectrum Call representatives are customer service professionals who handle incoming and outgoing calls on behalf of Spectrum, a telecommunications company. Their primary responsibilities include assisting customers with account inquiries, technical support, billing questions, and service troubleshooting. They are trained to provide accurate information, resolve issues efficiently, and ensure a positive customer experience. Spectrum Call representatives may also promote additional services or upgrades based on customer needs.
What cities are hiring for Spectrum Call jobs? Cities with the most Spectrum Call job openings:
What states have the most Spectrum Call jobs? States with the most job openings for Spectrum Call jobs include:
Spectrum Call jobs near you
Call Center Representative

Call Center Representative

SPECTRUM

Buffalo, NY • On-site

$20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 605 frontline employees who took The Breakroom Quiz

19th of 80 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Onsite Hiring Event

Wednesday, July 8th

2:00PM - 6:00PM

3920 Main St. Buffalo, N.Y. 14226

This position is on site in a call center at 3920 Main Street Buffalo, NY 14226, corner of Main St. and Eggert Rd.

CUSTOMER SERVICE REPRESENTATIVE $20/hr

Start Date: July 28th, 2026

Training Schedule: Tuesday - Saturday, 12:30PM - 9:00PM for 11 weeks

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.


At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you’ll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you’ll thrive inside our lively environment.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

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#LI-AMPMD
COP143 2026-74051 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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