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Spectrum Call Jobs in Florida (NOW HIRING)

SPECTRUM

Call Center Sales Representative

Largo, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

SPECTRUM

Call Center Sales Representative

Riverview, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...

SPECTRUM

Call Center Representative

Riverview, FL · On-site

$14.25 - $17.75/hr

If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs

SPECTRUM

Call Center Sales Representative

Lake Mary, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... Achieve and exceed activity goals by following call handling metrics such as productive time and ...

SPECTRUM

Call Center Sales Representative

Riverview, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... Achieve and exceed activity goals by following call handling metrics such as productive time and ...

SPECTRUM

Call Center Sales

Riverview, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... Achieve and exceed activity goals by following call handling metrics such as productive time and ...

SPECTRUM

Call Center Sales

Lake Mary, FL · On-site

$70K/yr

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... Achieve and exceed activity goals by following call handling metrics such as productive time and ...

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Spectrum Call information

What is the difference between Spectrum Call vs Spectrum Customer Service Representative?

AspectSpectrum CallSpectrum Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training in customer service and technical supportHigh school diploma or equivalent; training in customer service and product knowledge
Work EnvironmentCall centers, remote or on-site, handling customer inquiries and technical issuesCall centers, on-site or remote, assisting customers with billing, service issues, and technical support
Employer & Industry UsageTelecommunications industry, customer support rolesTelecommunications industry, customer support roles

While both roles involve assisting Spectrum customers via phone, Spectrum Call typically refers to the overall call handling process, including technical troubleshooting, whereas Spectrum Customer Service Representative focuses more on billing, account management, and general support. Both roles require similar credentials and work in comparable environments, often overlapping in daily tasks.

What are some common challenges faced by Spectrum Call Center Representatives, and how can they be managed effectively?

Spectrum Call Center Representatives often encounter high call volumes and must address a wide variety of customer concerns, ranging from technical issues to billing inquiries. Managing these challenges requires strong communication skills, patience, and the ability to quickly learn and apply company protocols. Effective representatives use available resources, such as knowledge bases and support from experienced team members, to resolve issues efficiently while maintaining a positive customer experience. Regular training and feedback sessions also help employees stay updated on new products and solutions, ensuring continued professional growth.

What are the key skills and qualifications needed to thrive as a Spectrum Call Center Representative, and why are they important?

To excel as a Spectrum Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is important. Outstanding representatives demonstrate patience, active listening, and the ability to remain calm under pressure. These skills are crucial for delivering excellent customer service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What are Spectrum Call representatives?

Spectrum Call representatives are customer service professionals who handle incoming and outgoing calls on behalf of Spectrum, a telecommunications company. Their primary responsibilities include assisting customers with account inquiries, technical support, billing questions, and service troubleshooting. They are trained to provide accurate information, resolve issues efficiently, and ensure a positive customer experience. Spectrum Call representatives may also promote additional services or upgrades based on customer needs.
What cities in Florida are hiring for Spectrum Call jobs? Cities in Florida with the most Spectrum Call job openings:
Spectrum Call jobs near you
Call Center Sales Representative

Call Center Sales Representative

SPECTRUM

Largo, FL • On-site

$70K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 605 frontline employees who took The Breakroom Quiz

19th of 80 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction.


What our Call Center Sales Representatives Enjoy Most About the Role

  • Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.
  • Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
  • Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. 
  • Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. 

Working Conditions

  • Normal office environment.

Required Qualifications

Education

  • High school diploma or equivalent.

Skills & Abilities

  • Clear, straightforward and professional communication with customers and colleagues. 
  • Proven sales techniques with consistent achievement of sales goals. 
  • Proficiency in computer and consumer electronics. 
  • Competence in using personal computers and relevant software applications, including billing systems. 
  • Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. 
  • Demonstrated judgment and initiative in accomplishing job duties. 
  • Working knowledge of cable communications products and services, including TV, internet, and telephone. 
     

Preferred Qualifications

  • 2+ years of call center sales experience.

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SIB120 2026-76356 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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