Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events * Develop customer-centric proposals that articulate Spectrum ...
Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events * Develop customer-centric proposals that articulate Spectrum ...
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... In an office call center environment, employees may need to be seated for extended periods while ...
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... In an office call center environment, employees may need to be seated for extended periods while ...
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative ... As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls ...
... Spectrum's video, data and phone products * Maintain high levels of professionalism and courtesy in every customer interaction * Achieve and exceed activity goals by following call handling metrics ...
... Spectrum's video, data and phone products * Maintain high levels of professionalism and courtesy in every customer interaction * Achieve and exceed activity goals by following call handling metrics ...
Sales and Customer Solutions Representative
Auburndale, FL · On-site
$18/hr
... Spectrum's video, data and phone products * Maintain high levels of professionalism and courtesy in every customer interaction * Achieve and exceed activity goals by following call handling metrics ...
Sales and Customer Solutions Representative
Auburndale, FL · On-site
$18/hr
... Spectrum's video, data and phone products * Maintain high levels of professionalism and courtesy in every customer interaction * Achieve and exceed activity goals by following call handling metrics ...
Sales and Customer Solutions Representative
Lake Mary, FL · On-site
$18/hr
... Spectrum's video, data and phone products * Maintain high levels of professionalism and courtesy in every customer interaction * Achieve and exceed activity goals by following call handling metrics ...
Sales and Customer Solutions Representative
Lake Mary, FL · On-site
$18/hr
... Spectrum's video, data and phone products * Maintain high levels of professionalism and courtesy in every customer interaction * Achieve and exceed activity goals by following call handling metrics ...
Customer Service Representative ($20 PH starting)
Riverview, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Service Representative ($20 PH starting)
Riverview, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Service Representative ($20 PH starting)
Bradenton, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Service Representative ($20 PH starting)
Bradenton, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Support Representative
Riverview, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Support Representative
Riverview, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Service Representative | Offline Support
Riverview, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Service Representative | Offline Support
Riverview, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Service Representative | Offline Support
Bradenton, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Service Representative | Offline Support
Bradenton, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Support Representative ($20 PH starting)
Riverview, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Support Representative ($20 PH starting)
Riverview, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Support Representative ($20 PH starting)
Bradenton, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Support Representative ($20 PH starting)
Bradenton, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Support Representative
Bradenton, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Support Representative
Bradenton, FL · On-site
$20/hr
If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As ... Completing offline and back office support tasks, such as customer mailings or call logs
Customer Support Representative
Orlando, FL · On-site
$20/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...
Customer Support Representative
Orlando, FL · On-site
$20/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...
Customer Service Representative | Technical Support
Orlando, FL · On-site
$20/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...
Customer Service Representative | Technical Support
Orlando, FL · On-site
$20/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...
Customer Support Representative
Saint Petersburg, FL · On-site
$20/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...
Customer Support Representative
Saint Petersburg, FL · On-site
$20/hr
Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...
Spectrum Call information
What is the difference between Spectrum Call vs Spectrum Customer Service Representative?
| Aspect | Spectrum Call | Spectrum Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training in customer service and technical support | High school diploma or equivalent; training in customer service and product knowledge |
| Work Environment | Call centers, remote or on-site, handling customer inquiries and technical issues | Call centers, on-site or remote, assisting customers with billing, service issues, and technical support |
| Employer & Industry Usage | Telecommunications industry, customer support roles | Telecommunications industry, customer support roles |
While both roles involve assisting Spectrum customers via phone, Spectrum Call typically refers to the overall call handling process, including technical troubleshooting, whereas Spectrum Customer Service Representative focuses more on billing, account management, and general support. Both roles require similar credentials and work in comparable environments, often overlapping in daily tasks.
What are some common challenges faced by Spectrum Call Center representatives, and how can they be managed effectively?
Spectrum Call Center Representatives often encounter high call volumes and must address a wide variety of customer concerns, ranging from technical issues to billing inquiries. Managing these challenges requires strong communication skills, patience, and the ability to quickly learn and apply company protocols. Effective representatives use available resources, such as knowledge bases and support from experienced team members, to resolve issues efficiently while maintaining a positive customer experience. Regular training and feedback sessions also help employees stay updated on new products and solutions, ensuring continued professional growth.
What are the key skills and qualifications needed to thrive as a Spectrum Call Center representative?
To excel as a Spectrum Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is important. Outstanding representatives demonstrate patience, active listening, and the ability to remain calm under pressure. These skills are crucial for delivering excellent customer service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.
What is a Spectrum Call representative?
Spectrum Call representatives are customer service professionals who handle incoming and outgoing calls on behalf of Spectrum, a telecommunications company. Their primary responsibilities include assisting customers with account inquiries, technical support, billing questions, and service troubleshooting. They are trained to provide accurate information, resolve issues efficiently, and ensure a positive customer experience. Spectrum Call representatives may also promote additional services or upgrades based on customer needs.
What cities in Florida are hiring for Spectrum Call jobs? Cities in Florida with the most Spectrum Call job openings:
Spectrum rating
7.9
Based on 613 frontline employees who took The Breakroom Quiz
30th of 97 rated telecommunications companies
Job description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
#LI-JH2
SCM240 2026-77614 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Qualifications:
Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum’s reputation for trusted solutions.
How You Will Make an Impact
- Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
- Win back former customers by presenting compelling solutions and incentives
- Achieve monthly revenue quotas through strategic account management and targeted sales activities
- Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events
- Develop customer-centric proposals that articulate Spectrum’s value proposition
- Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
- Maintain comprehensive sales databases to track activity and customer information
- Work closely with Sales Support and Marketing teams to drive successful account outcomes
- Participate in sales meetings and training sessions to deepen your knowledge and expertise
Working Conditions
- Office-based role with occasional travel to customer locations
What You Will Bring to Spectrum
Required Qualifications
Education
- High school diploma or general education degree required (GED)
Experience
- Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks
Preferred Qualifications
Education
- Bachelor’s degree in a business-related field
Experience
- Account management or sales experience in the telecommunications B2B industry
Skills
- Practical experience using CRM systems such as SalesForce
- Proficiency with Microsoft Excel, Word, PowerPoint and Outlook
#LI-JH2
SCM240 2026-77614 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Qualifications:
What You Will Bring to Spectrum
Required Qualifications
Education
- High school diploma or general education degree required (GED)
Experience
- Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks
Preferred Qualifications
Education
- Bachelor’s degree in a business-related field
Experience
- Account management or sales experience in the telecommunications B2B industry
Skills
- Practical experience using CRM systems such as SalesForce
- Proficiency with Microsoft Excel, Word, PowerPoint and Outlook
About Spectrum
Sourced by ZipRecruiter
Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.
Industry
Technology, communication and media and telecommunications
Company size
10,000+ Employees
Headquarters location
Stamford, CT, US