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Spectrum Call Jobs in Columbia, SC (NOW HIRING)

SPECTRUM

Major Account Sales

West Columbia, SC

As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... Generate leads by initiating telephone outreach, making cold call visits and networking at industry ...

SPECTRUM

Business to Business Sales

West Columbia, SC

As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... Generate leads by initiating telephone outreach, making cold call visits and networking at industry ...

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Spectrum Call information

See Columbia, SC salary details

$10

$16

$23

How much do spectrum call jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for spectrum call in Columbia, SC is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.79 per hour, depending on experience, location, and employer.

What is the difference between Spectrum Call vs Spectrum Customer Service Representative?

AspectSpectrum CallSpectrum Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training in customer service and technical supportHigh school diploma or equivalent; training in customer service and product knowledge
Work EnvironmentCall centers, remote or on-site, handling customer inquiries and technical issuesCall centers, on-site or remote, assisting customers with billing, service issues, and technical support
Employer & Industry UsageTelecommunications industry, customer support rolesTelecommunications industry, customer support roles

While both roles involve assisting Spectrum customers via phone, Spectrum Call typically refers to the overall call handling process, including technical troubleshooting, whereas Spectrum Customer Service Representative focuses more on billing, account management, and general support. Both roles require similar credentials and work in comparable environments, often overlapping in daily tasks.

What are some common challenges faced by Spectrum Call Center representatives, and how can they be managed effectively?

Spectrum Call Center Representatives often encounter high call volumes and must address a wide variety of customer concerns, ranging from technical issues to billing inquiries. Managing these challenges requires strong communication skills, patience, and the ability to quickly learn and apply company protocols. Effective representatives use available resources, such as knowledge bases and support from experienced team members, to resolve issues efficiently while maintaining a positive customer experience. Regular training and feedback sessions also help employees stay updated on new products and solutions, ensuring continued professional growth.

What are the key skills and qualifications needed to thrive as a Spectrum Call Center representative?

To excel as a Spectrum Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is important. Outstanding representatives demonstrate patience, active listening, and the ability to remain calm under pressure. These skills are crucial for delivering excellent customer service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is a Spectrum Call representative?

Spectrum Call representatives are customer service professionals who handle incoming and outgoing calls on behalf of Spectrum, a telecommunications company. Their primary responsibilities include assisting customers with account inquiries, technical support, billing questions, and service troubleshooting. They are trained to provide accurate information, resolve issues efficiently, and ensure a positive customer experience. Spectrum Call representatives may also promote additional services or upgrades based on customer needs.
Spectrum Call jobs near you

Call Center Sales Digital Representative

Spectrum

West Columbia, SC

$70K/yr

Full-time

Re-posted 15 days ago

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 613 frontline employees who took The Breakroom Quiz

30th of 97 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

Are you passionate about turning potential into performance? As a Call Center Sales Digital Representative, you'll leverage your skills to handle inbound sales contacts via calls, chats and emails. You'll acquire new customers and upsell additional products and services to our existing clients. Your expertise will drive sales growth, contribute to our success and enhance customer satisfaction.


What Our Call Center Sales Digital Representatives Enjoy Most About the Role

  • Achieving and surpassing weekly and monthly sales goals, utilizing effective selling techniques.
  • Mastering order processing and understanding all products and services, while staying informed about competitors to effectively promote and compare offerings.
  • Supporting and enhancing customer satisfaction with professionalism and courtesy, keeping people connected to what matters most.
  • Promptly and efficiently managing inbound sales contacts, ensuring all call handling metrics are met.
  • Driving sales potential by consistently applying effective selling strategies and techniques.

Working Conditions

  • Work in an office environment with variable hours that may include weekends, holidays, and split days off.

Required Qualifications

Education

  • High school diploma or equivalent

Skills & Abilities

  • Ability to read, write, speak and understand English
  • Proven sales techniques with consistent achievement of sales goals
  • Knowledge of cable communication products and services (TV, internet, telephone)
  • Proficiency with computers and billing software
  • Strong prioritization and organizational skills
     

Preferred Qualifications

  • 2+ years call center sales experience.  

#ZRSM2


#LI-DS1
SIB126 2026-77662 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Required Qualifications

Education

  • High school diploma or equivalent

Skills & Abilities

  • Ability to read, write, speak and understand English
  • Proven sales techniques with consistent achievement of sales goals
  • Knowledge of cable communication products and services (TV, internet, telephone)
  • Proficiency with computers and billing software
  • Strong prioritization and organizational skills
     

Preferred Qualifications

  • 2+ years call center sales experience.  

#ZRSM2

Company Description

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Spectrum logo

About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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