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Spectrum Call Jobs in New York (NOW HIRING)

SPECTRUM

Sales Representative

Staten Island, NY · On-site

$33K/yr

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives ... Knowledge of cold call sales techniques and persuasive communication * Ability to travel within ...

Spectrum

Sales Representative

College Point, NY

$100K/yr

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives ... Knowledge of cold call sales techniques and persuasive communication * Ability to travel within ...

Spectrum

Sales Representative

Brooklyn, NY

$100K/yr

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives ... Knowledge of cold call sales techniques and persuasive communication * Ability to travel within ...

Spectrum

Sales Representative

Manhattan, NY

$100K/yr

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives ... Knowledge of cold call sales techniques and persuasive communication * Ability to travel within ...

Spectrum

Sales Representative

Palisades Park, NJ

$100K/yr

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives ... Knowledge of cold call sales techniques and persuasive communication * Ability to travel within ...

Spectrum

Sales Representative

Staten Island, NY

$100K/yr

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives ... Knowledge of cold call sales techniques and persuasive communication * Ability to travel within ...

SPECTRUM

Sales Representative

Brooklyn, NY · On-site

$33K/yr

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives ... Knowledge of cold call sales techniques and persuasive communication * Ability to travel within ...

Spectrum

Sales Representative

Woodside, NY

$100K/yr

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives ... Knowledge of cold call sales techniques and persuasive communication * Ability to travel within ...

SPECTRUM

Sales Representative

Manhattan, NY · On-site

$33K/yr

Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives ... Knowledge of cold call sales techniques and persuasive communication * Ability to travel within ...

CompHealth

Interventional Cardiologist

Teaneck, NJ · On-site

$550K - $700K/yr

The practice utilizes next-generation imaging technology and provides a full spectrum of catheter ... Monday - Friday schedule, 8 am - 5 pm with 1:4 call rotation Requirements * Open to fellows ...

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Spectrum Call information

What is a Spectrum Call representative?

Spectrum Call representatives are customer service professionals who handle incoming and outgoing calls on behalf of Spectrum, a telecommunications company. Their primary responsibilities include assisting customers with account inquiries, technical support, billing questions, and service troubleshooting. They are trained to provide accurate information, resolve issues efficiently, and ensure a positive customer experience. Spectrum Call representatives may also promote additional services or upgrades based on customer needs.

What are the key skills and qualifications needed to thrive as a Spectrum Call Center representative?

To excel as a Spectrum Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is important. Outstanding representatives demonstrate patience, active listening, and the ability to remain calm under pressure. These skills are crucial for delivering excellent customer service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What are some common challenges faced by Spectrum Call Center representatives, and how can they be managed effectively?

Spectrum Call Center Representatives often encounter high call volumes and must address a wide variety of customer concerns, ranging from technical issues to billing inquiries. Managing these challenges requires strong communication skills, patience, and the ability to quickly learn and apply company protocols. Effective representatives use available resources, such as knowledge bases and support from experienced team members, to resolve issues efficiently while maintaining a positive customer experience. Regular training and feedback sessions also help employees stay updated on new products and solutions, ensuring continued professional growth.

What is the difference between Spectrum Call vs Spectrum Customer Service Representative?

AspectSpectrum CallSpectrum Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training in customer service and technical supportHigh school diploma or equivalent; training in customer service and product knowledge
Work EnvironmentCall centers, remote or on-site, handling customer inquiries and technical issuesCall centers, on-site or remote, assisting customers with billing, service issues, and technical support
Employer & Industry UsageTelecommunications industry, customer support rolesTelecommunications industry, customer support roles

While both roles involve assisting Spectrum customers via phone, Spectrum Call typically refers to the overall call handling process, including technical troubleshooting, whereas Spectrum Customer Service Representative focuses more on billing, account management, and general support. Both roles require similar credentials and work in comparable environments, often overlapping in daily tasks.

Is Spectrum call center a good job?

Spectrum call center jobs typically involve customer service and technical support roles, requiring good communication skills and the ability to handle customer inquiries. The positions often offer flexible schedules, training, and opportunities for advancement, but may also involve high call volumes and performance targets. Overall, it can be a stable entry-level job for those interested in the telecommunications industry.

What cities in New York are hiring for Spectrum Call jobs?

Cities in New York with the most Spectrum Call job openings:

Spectrum Call jobs near you

Sales Representative

SPECTRUM

Staten Island, NY • On-site

$33K/yr

Full-time

Re-posted 3 days ago

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 614 frontline employees who took The Breakroom Quiz

30th of 99 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine building meaningful connections by helping connect people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 49 or fewer doors. Achieve this exclusively through door-to-door sales of Spectrum’s connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned sales performance targets. 


Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.  


How You’ll Make an Impact    

  • Drive new customer acquisition by conducting door-to-door sales exclusively in assigned non-bulk multi-dwelling unit properties with 49 or fewer doors. 
  • Actively and consistently support all efforts to simplify and enhance customer experience. 
  • Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance. 
  • Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.  
  • Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved. 
  • Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions. 
  • Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results. 
  • Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes. 
  • Collect and account for funds and provide receipts according to Company policy and guidelines 

Working Conditions    

  • Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather  
  • Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)  
  • Exposure to moderate noise levels  
  • Must be able to work evenings, weekends, holidays, and split days off 

What You’ll Bring to Spectrum    


Required Qualifications    


Education   

  • High School Diploma or equivalent work experience  

Experience    

  • 0-6+ months of sales or customer service experience  

Skills    

  • Knowledge of cold call sales techniques and persuasive communication 
  • Ability to travel within assigned territories using a reliable personal vehicle, including during inclement weather 
  • Capacity to work outdoors for extended periods in any season or weather 
  • Familiarity with computer operating systems, consumer and commercial communications devices such as smartphones, routers and wireless equipment, and computer software applications 
  • Valid driver’s license with a satisfactory driving record meeting Spectrum standards 

Preferred Qualifications 


Experience 

  • 1+ years of sales or relevant work experience 

Skills 

  • Understanding of communications technologies and services, particularly data networking fundamentals 
  • Knowledge of cable or telecommunications services 
  • Experience educating consumers about products and services 
  • Success in sales, prospecting or cold calling, with direct sales experience preferred 

#LI-KW1
SMD301 2026-80680 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $65,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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