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Spectrum Call Jobs in New York (NOW HIRING)

Sales and Marketing

Sales Representative

Woodside, NY · On-site

$33K - $66K/yr

Learn about Life at Spectrum. Qualifications: REQUIRED QUALIFICATIONS Required Skills/Abilities & Knowledge * Knowledge of cold call sales skills, persuasion, and clear communication skills * Ability ...

Sales and Marketing

Sales Representative

Manhattan, NY · On-site

$33K - $66K/yr

Learn about Life at Spectrum. Qualifications: REQUIRED QUALIFICATIONS Required Skills/Abilities & Knowledge * Knowledge of cold call sales skills, persuasion, and clear communication skills * Ability ...

Sales and Marketing

Sales Representative

Brooklyn, NY

$33K - $66K/yr

Learn about Life at Spectrum. Qualifications: REQUIRED QUALIFICATIONS Required Skills/Abilities & Knowledge * Knowledge of cold call sales skills, persuasion, and clear communication skills * Ability ...

Sales and Marketing

Sales Representative

College Point, NY · On-site

$33K - $66K/yr

Learn about Life at Spectrum. Qualifications: REQUIRED QUALIFICATIONS Required Skills/Abilities & Knowledge * Knowledge of cold call sales skills, persuasion, and clear communication skills * Ability ...

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Showing results 21-40

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Spectrum Call information

What is the difference between Spectrum Call vs Spectrum Customer Service Representative?

AspectSpectrum CallSpectrum Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training in customer service and technical supportHigh school diploma or equivalent; training in customer service and product knowledge
Work EnvironmentCall centers, remote or on-site, handling customer inquiries and technical issuesCall centers, on-site or remote, assisting customers with billing, service issues, and technical support
Employer & Industry UsageTelecommunications industry, customer support rolesTelecommunications industry, customer support roles

While both roles involve assisting Spectrum customers via phone, Spectrum Call typically refers to the overall call handling process, including technical troubleshooting, whereas Spectrum Customer Service Representative focuses more on billing, account management, and general support. Both roles require similar credentials and work in comparable environments, often overlapping in daily tasks.

What are some common challenges faced by Spectrum Call Center representatives, and how can they be managed effectively?

Spectrum Call Center Representatives often encounter high call volumes and must address a wide variety of customer concerns, ranging from technical issues to billing inquiries. Managing these challenges requires strong communication skills, patience, and the ability to quickly learn and apply company protocols. Effective representatives use available resources, such as knowledge bases and support from experienced team members, to resolve issues efficiently while maintaining a positive customer experience. Regular training and feedback sessions also help employees stay updated on new products and solutions, ensuring continued professional growth.

What are the key skills and qualifications needed to thrive as a Spectrum Call Center representative?

To excel as a Spectrum Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is important. Outstanding representatives demonstrate patience, active listening, and the ability to remain calm under pressure. These skills are crucial for delivering excellent customer service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is a Spectrum Call representative?

Spectrum Call representatives are customer service professionals who handle incoming and outgoing calls on behalf of Spectrum, a telecommunications company. Their primary responsibilities include assisting customers with account inquiries, technical support, billing questions, and service troubleshooting. They are trained to provide accurate information, resolve issues efficiently, and ensure a positive customer experience. Spectrum Call representatives may also promote additional services or upgrades based on customer needs.
What cities in New York are hiring for Spectrum Call jobs? Cities in New York with the most Spectrum Call job openings:
Spectrum Call jobs near you

Home Care Liaison

Full Spectrum Search Group

Manhattan, NY • On-site

Full-time

Posted 13 days ago

Job description

Home Care Liaison
Home Care | New York City, NY
Full Spectrum Search Group is a full-service healthcare recruiting agency specializing in post-acute leadership and healthcare administration, serving skilled nursing, senior living, home health, hospice, home care, and the providers and technologies that support the post-acute space. We are conducting a search for a growing private duty home care organization seeking a Home Care Liaison to drive referral growth throughout New York City and Nassau County.
If you've built your career developing referral relationships, consistently generating private-pay business, and want the opportunity to make a measurable impact in one of the country's largest home care markets, this is the type of opportunity that rarely becomes available.
Four Uniques
  • High-performing liaisons have the opportunity to earn significant commission in addition to a competitive base salary.
  • The organization successfully built its flagship New Jersey operation from startup to millions in annual revenue and is now investing heavily in accelerating growth throughout New York.
  • Leadership is looking for someone who wants to own a territory-not simply maintain existing referrals. You'll have the autonomy to build your network and directly influence market growth.
  • The company also holds a skilled in-home nursing license, creating future growth opportunities beyond traditional private-duty home care services.

Interested?
Text or call: 214-774-2924
Email: jobs@fullspecstaff.com
Position Summary
This is a field-based business development role responsible for generating new private-pay referrals throughout New York City and Nassau County.
You'll spend the majority of your time in the field developing relationships with hospitals, assisted living communities, independent living communities, physicians, case managers, discharge planners, elder law attorneys, and other referral partners. The ideal candidate is a true hunter who enjoys opening new doors, building long-term partnerships, and consistently growing census.
This is an opportunity to join an established organization with strong operational leadership while helping build the next phase of growth in one of its highest-priority markets.
Key Responsibilities
  • Develop and maintain referral relationships throughout New York City and Nassau County.
  • Generate new private-pay home care referrals through hospitals, assisted living communities, senior living providers, physicians, case managers, and community partners.
  • Execute consistent face-to-face sales calls and networking activities within the assigned territory.
  • Build long-term referral partnerships that produce recurring business.
  • Represent the organization at community events and professional networking opportunities.
  • Collaborate with clinical and operational teams to ensure an exceptional client experience from referral through admission.
  • Consistently achieve census and revenue growth goals.

Qualifications
  • Proven success in healthcare business development or outside sales.
  • Experience in private-duty home care, home health, hospice, senior living, assisted living, or another closely related post-acute setting.
  • Existing referral relationships within the New York City market are highly preferred.
  • Demonstrated hunter mentality with a track record of generating new business.
  • Strong communication, presentation, and relationship-building skills.
  • Ability to work independently while managing a large geographic territory.
  • Candidates with successful senior living sales experience are encouraged to apply.

Compensation
  • Competitive base salary
  • Commission plan
  • Comprehensive benefits package

About Full Spectrum Search Group
Full Spectrum Search Group builds leadership and management teams for the country's most prominent post-acute operators. As part of the Sanford Rose Associates International network, the 9th largest executive search firm in the U.S., our clients receive boutique-level attention backed by national resources. We're ranked among the Top 10 U.S. & Americas search firms, have been featured in The Wall Street Journal, Fortune, Business Week, and CNN, and have completed over 112,500 searches.
Ready to Learn More?
Text or call: 214-774-2924
Email: jobs@fullspecstaff.com
Full Spectrum is an equal opportunity search firm. We recruit candidates without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, medical condition, marital status, veteran status, or any other protected characteristic under local, state, or federal law.
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